Crescent Solutions Inc
Savannah, GA, USA
This is a permanent direct hire position. Annual salary, benefits, paid vacation, paid holidays, etc. Responsibilities • Initial point of contact for customers seeking technical assistance on site and remotely. • ***** Printer troubleshooting and maintenance ***** - very important for shipping and product labeling • Perform troubleshooting steps, to both on site customers and those located in corporate offices. • Build out and deploy Windows PCs and notebooks. • Installation and maintenance of hardware and software. • Decent Networking experience – Wireless and hard-wired Router configuration • Assist with resolving a wide range of IT issues, including networking, and applications. • Installation and/or relocation of IT equipment, including PCs, Monitors, Printers, Copiers and server room equipment. (Heavy lifting of IT/Computer Equipment Required) • Able to maintain records, document, and manage tickets through Help Desk ticketing...