Full time
The Florida Bar
Tallahassee, FL, USA
The Florida Bar ( TFB ), with more than 109,000 members, is the statewide professional and regulatory organization for lawyers. To learn more about TFB please visit our website at https://www.floridabar.org/about/ . As part of the IT Department, the Service Desk provides excellent assistance to Members of The Bar, Bar Staff, and the Public. Now seeking full-time Computer Technician to work in the service desk. Provide technical support and incident response for all software, hardware, and network issues assisting to all Bar Staff, Members, and the Public by performing problem diagnosis and guiding users through step-by-step solutions in a call center environment; clearly communicate technical solutions in a user-friendly, professional manner; pass more complex end-user problems on to System Analysts; conduct hardware and software inventory; and perform related work as required. Essential Duties & Responsibilities: Provide Tier One support for all...