JM Family Enterprises, Inc.

This position is based in Jacksonville, Florida and relocation assistance is available. In support of our expanding distribution network, SET has openings for our newly created Leadership Development Program. The intent of this program is to accelerate the professional development of recent graduates through rotational assignments that provide exposure to multiple facets of the operation. Participants in the program will start with a one-year leadership rotation within distribution operations. After successfully completing this initial rotation, participants will have three, four-month work rotations that will provide for additional business acumen development. In conjunction with the rotational assignments, participants will also be provided with personal development opportunities in specific areas of leadership including emotional intelligence, JM Family culture, and coaching. While all rotations will take place at our location in Jacksonville, Florida, graduates of the...

Role Responsibilities Develop and build capability and proficiency for Associate Care around Workday, the Digital Associate Experience, vendor management, data analytics and business intelligence and knowledge management. Shared responsibility for ServiceNow including associate experience and knowledge management to drive appropriate level of support and access for customers. Lead and drive partners to enable knowledge strategy with identified COEs and how associates interact with knowledge. Identify key relationships (COE, leadership), and partner to proactively identify needs and opportunities. Use data and analytics to identify trends, risks, and opportunities within the organization and develop solutions in partnership with customers and HR leadership and vendors. Lead and participate in enterprise projects. Brand ambassador for Associate Care across the organization. Identify future opportunities for new technology, process, and...

Position Overview: The JM Family Corporate Communications team is looking for an outgoing, highly organized and detail-oriented Communications Manager to join our fun and energetic team. The selected candidate will be accountable for developing and guiding the planning, execution, and delivery of communication campaigns and events that engage associates and create well-informed audiences across traditional, digital and emerging communication channels. Are you an innovator and creative person who is passionate about storytelling, thinks outside the box, possesses great design skills and works collaboratively with cross-functional teams? Then we want to hear from you! Key Responsibilities: With the support of our talented content creators and design specialists, the Communications Manager will direct the planning, execution and delivery of associate (employee) communication campaigns leveraging a variety of channels including intranet/SharePoint, email,...

Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position. How You'd Spend Your Day: Professionally and accurately assisting customers with the lease end process. Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. Maintaining records on accounts and update account information. Following-up to ensure the account is closed by lease maturity date. We offer our full time associates: Amazing Health & Wellness benefits. 4 weeks paid time off. Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! Amazing associate deals and discounts with our sister company, Toyota. The opportunity for growth and development (Education assistance program) as well as career advancement. Job Qualifications: Ability to handle heavy call volume, while also...

Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position. How You'd Spend Your Day Professionally and accurately assisting customers with the lease end process. Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. Maintaining records on accounts and update account information. Following-up to ensure the account is closed by lease maturity date. We Offer Our Full Time Associates Amazing Health & Wellness benefits. 4 weeks paid time off. Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! Amazing associate deals and discounts with our sister company, Toyota. The opportunity for growth and development (Education assistance program) as well as career advancement. Job Qualifications Ability to handle heavy call volume, while also delivering exceptional customer service and...

The Quality department at our Vehicle Processing Centers strives to see that standards, processes, and policies are in place and implemented resulting in top quality vehicles delivered to our customers. The team works closely with production staff to evaluate quality concerns, investigate root cause and find solutions to improve and ensure a quality product. Quality associates must be knowledgeable and understand all vehicle & accessory quality standards and apply established audit processes in the production environment to identify quality concerns while maintaining production flow. Job Responsibilities Understand & reinforce Quality Assurance standards and audit procedures. Inspect product, including base vehicle, installed accessories, and other added materials (ex: manuals and brochures). Audit processes, policies, and procedures both established by Toyota and SET. Communicate inspection and audit findings to appropriate parties. Through teamwork and...

The Quality department at our Vehicle Processing Centers strives to see that standards, processes, and policies are in place and implemented resulting in top quality vehicles delivered to our customers. The team works closely with production staff to evaluate quality concerns, investigate root cause and find solutions to improve and ensure a quality product. Quality associates must be knowledgeable and understand all vehicle & accessory quality standards and apply established audit processes in the production environment to identify quality concerns while maintaining production flow. Job Responsibilities: Understand & reinforce Quality Assurance standards and audit procedures. Inspect product, including base vehicle, installed accessories, and other added materials (ex: manuals and brochures). Audit processes, policies, and procedures both established by Toyota and SET. Communicate inspection...

[10:07 AM] Meonaka Ware Job Description Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position. How You'd Spend Your Day: Professionally and accurately assisting customers with the lease end process. Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. Maintaining records on accounts and update account information. Following-up to ensure the account is closed by lease maturity date. We offer our full time associates: Amazing Health & Wellness benefits. 4 weeks paid time off. Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! Amazing associate deals and discounts with our sister company, Toyota. The opportunity for growth and development (Education assistance program) as well as career advancement. About You: Ability to...

[10:07 AM] Meonaka Ware Job Description Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position. How You'd Spend Your Day Professionally and accurately assisting customers with the lease end process. Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. Maintaining records on accounts and update account information. Following-up to ensure the account is closed by lease maturity date. We Offer Our Full Time Associates Amazing Health & Wellness benefits. 4 weeks paid time off. Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! Amazing associate deals and discounts with our sister company, Toyota. The opportunity for growth and development (Education assistance program) as well as career advancement. About You Ability to handle heavy call volume, while also...

This Information Technology Intern position is responsible for understanding business change needs, assessing the business impact of those changes, capturing, analyzing and documenting requirements and supporting the communication with and delivery of solutions to the stakeholders. Responsibilities May Include Elicit, understand, interpret and represent functional and nonfunctional requirements to include business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels and performance Assist with planning and facilitating requirements elicitation sessions using a variety of techniques such as joint application design (JAD) sessions, interviewing, brainstorming, job shadowing, and other requirements elicitation techniques Assist with functioning as liaison between information systems group, vendors, business groups and other departments as needed Apply judgment in interpreting and delivering business...

Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position. How You'd Spend Your Day: - Professionally and accurately assisting customers with the lease end process. - Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. - Maintaining records on accounts and update account information. - Following-up to ensure the account is closed by lease maturity date. We offer our full time associates: - Amazing Health & Wellness benefits. - 4 weeks paid time off. - Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! - Amazing associate deals and discounts with our sister company,Toyota. - The opportunity for growth and development (Education assistance program) as well as career advancement. About You: - Ability to handle heavy call volume, while also delivering exceptional customer service and meeting set departmental...

Southeast Toyota Finance is hiring for a Lease End Experience Representative. This position is a phone-based customer service position. How You'd Spend Your Day: - Professionally and accurately assisting customers with the lease end process. - Utilizing a combination of customer service and sales skills to discuss lease end options and obligations. - Maintaining records on accounts and update account information. - Following-up to ensure the account is closed by lease maturity date. We offer our full time associates: - Amazing Health & Wellness benefits. - 4 weeks paid time off. - Annual Merit increases and year-end Bonuses as well as Pension and Profit Sharing benefits! - Amazing associate deals and discounts with our sister company,Toyota. - The opportunity for growth and development (Education assistance program) as well as career advancement. About You: - Ability to handle heavy call volume, while also delivering exceptional customer service and meeting set departmental...

The Vehicle Processing Centers (VPC) operate in a manufacturing setting and are responsible for processing new Toyota/Lexus vehicles and preparing them for delivery to dealerships located in the Southeast. The VPCs operate in a structure that includes accessory installation departments and support teams in compliance with Toyota quality standards. This role will effectively lead a team of associates to drive day-to-day business operations. Inspiring action and associate engagement & development are vital competencies of this role. Major Responsibilities Hire, develop, and lead a team of up to 25 associates. Coach associates to achieve maximum efficiency and quality through regular development discussions using the Individual Development Planning process. Use sound judgement to make good decisions, leveraging data as needed. Effectively partner with the Operations Coordinator and Shop Support Specialist to ensure daily production and quality standards are...

As a Product Owner, you will directly report to leaders in the organization your product resides. You are an Agile Team member responsible for maximizing the value delivered by the team and ensuring that the Team Backlog aligns with customer and stakeholder needs. As a member of the extended Product Management function, the Product Owner is the team’s primary customer advocate and primary link to business and technology strategy. This enables the team to balance the needs of multiple stakeholders while continuously evolving the Solution . © Scaled Agile, Inc. Responsibilities Serving as the ‘voice of the customer,’ the Product Owner must build and manage key relationships, synthesize information from multiple sources, maintain business alignment in the Team Backlog, and communicate effectively with a variety of audiences—all with a bias toward delivering, and learning, quickly. Additionally, as the Product Owner you must: Translate product manager’s strategy into...