DataStaff, Inc.

DataStaff, Inc.  is seeking an  IT Software Support Specialist  for a long-term contract opportunity with one of our direct clients in  Richmond, VA. This position is 100% onsite. Responsibility: Provides services to maintain and support daily IT operations and the underlying technical infrastructure.  This includes workstations, management, vendor  Support the agency owned hardware and software, oversee incidents and service requests, account administration, and perform any other responsibilities necessary to keep the administration and Commonwealth information systems running smoothly. Knowledge and Skills: Experienced Application hands on support Business working in the technology space. Strong passion for user experience and keen eye on product design to deliver on user needs. With a passion for creating change, mission-minded business, and an insatiable appetite for knowledge. 5+ years of Technology experience with strong domain expertise in...

DataStaff, Inc.  is seeking a Network Systems Administrator  for a long-term contract opportunity with one of our direct clients in  Raleigh, NC *This is a hybrid position, 2 - 3 days will be onsite Responsibilities: Provide primary support in the resolution of MS window systems and software, network hardware, scripting, software and applications problems between technical, support and customer personnel for Enterprise Endpoint Security, Infrastructure Configuration Management, Remote Endpoint Management Support, Project Management, and Process and Procedure Documentation. Serve as a resource in solving high complexity problems that require significant knowledge of highly technical and specialized phases of Endpoint security tools, applications, software, hardware, operating systems and networking.  Lead projects that require supervision of others, manage timelines, resources and personnel, and lead implementation efforts to completion. Supports and manages MS...

DataStaff, Inc.  is seeking a  Desktop Support Specialist  for a long-term contract opportunity with one of our direct clients in  Rocky Mount, NC *The selected candidate will work on-site; however, some remote work may be available. *Travel required in Nash County Responsibilities: Support the high number of Service Desk requests, hardware installations, and customer software support. Uses technical expertise and understanding of business needs to evaluate assigned IT incident and problem service desk tickets to appropriately prioritize and evaluate business impact.  Proactively promotes positive customer relationships and mentors others to ensure client satisfaction and organizational success.  Takes ownership of customer problems and works with a sense of urgency to resolve incidents and problems.  Communicates status of progress to the customer.   Provides updates on work progress to Customer Support Specialists and the Service Desk using call...

DataStaff, Inc.  is currently seeking a  System Administrator  to fill a long-term contract opportunity with one of our direct clients in  Fairfax, VA. *This position is onsite. Local travel required Responsibilities: Responds to Tier 1 support requests. Provides exceptional customer service. Communicates effectively with teammates and customers of varying levels of technical expertise. Responds to all break/fix requests associated with end user resources. Configures and deploys new/replacement desktop/laptop computer equipment and peripherals. Maintains up-to-date project and architecture documentation. Maintains up-to-date inventory and maintenance records. Monitors system resources for server/service anomalies. Resolves connection issues between users and resources. Maintains detailed change history of changes. Supports team efforts to improve cybersecurity controls and defenses. Supports team efforts for threat hunting and mitigation. Manages...