Virginia Tech

Job no: 525736 Work type: Administrative & Professional Senior management: Vice President for Research Department: FLSI Operations Location: Blacksburg, Virginia, Hybrid Categories: Information Systems / Technology Job Description Reporting to the Director of Operations at the Fralin Life Sciences Institute (FLSI) the IT Manager will be responsible for operational oversight of the desktop support personnel and helpdesk function in supporting Windows, Mac, and Linux computers. This position will supervise assigned staff and student personnel to ensure timely and accurate resolution of requests and effective use of the ticketing system; coordinate and manage team schedules to ensure coverage of helpdesk duties; ensure skills and training are maintained to current standards for all IT team members and department employees as required; develop and manage the institute IT budget including computer hardware,...