Themesoft Inc.

  • Austin, TX, USA
Contract
 
Themesoft Inc. Tampa, FL, USA
Role: Deskside Support – Level 2 Location: Tampa, FL Long Term Contract Responsibilities: Provide hardware / software / network problem diagnosis / resolution via telephone/email/chat for customer’s end users Classify Service Calls according to the specified options · Route problems to 3rd level IT support staff using knowledge base articles Coordinate with level 3 and support staff that provide hardware / software / network problem resolution. Use the SOAR to document and manage problems and work requests and their respective resolutions and circumvention's · Responds to telephone calls, email, instant messages, and assigned tickets from incident dispatchers; Assign work orders / incidents to appropriate support teams if necessary and follow up until resolved. Respond to, and diagnose, problems through discussions with users, including problem recognition, logs, research, isolation, resolution, and follow-up steps Troubleshoot client...

Contract
 
Themesoft Inc. Chicago, IL, USA
Business Data Analyst Location: Toronto, ON or Chicago, IL. Long Term Contract Should have 10 years of overall experience and 5+ years as a BA and in Banking Must have Commercial banking, Treasury experience, are comfortable working at a fast pace with complex assignments. Must be comfortable working independently and with degrees of ambiguity. Should have good experience in Value stream mapping etc. They will help with managing the RAID log, tracking status, manipulating data in Excel, generating reports, writing FAQs, documenting, and explaining process changes, etc. Data analysis and strong communication skills are a must. Regards, _______________________ Parthasarathy K Lead Recruiter Work: 972-474-8787 Ext: 306,Direct: 972-737-8607 Partha.k@themesoft.com Themesoft Inc |Themesoft Jobs

Contract
 
Themesoft Inc. Chicago, IL, USA
Business Data Analyst Location: Toronto, ON or Chicago, IL. Long Term Contract Should have 10 years of overall experience and 5+ years as a BA and in Banking Must have Commercial banking, Treasury experience, are comfortable working at a fast pace with complex assignments. Must be comfortable working independently and with degrees of ambiguity. Should have good experience in Value stream mapping etc. They will help with managing the RAID log, tracking status, manipulating data in Excel, generating reports, writing FAQs, documenting, and explaining process changes, etc. Data analysis and strong communication skills are a must. Regards, _______________________ Parthasarathy K Lead Recruiter Work: 972-474-8787 Ext: 306,Direct: 972-737-8607 Partha.k@themesoft.com Themesoft Inc |Themesoft Jobs

Contract
 
Themesoft Inc. Toronto, ON, Canada
Business Data Analyst Location: Toronto, ON or Chicago, IL. Long Term Contract Should have 10 years of overall experience and 5+ years as a BA and in Banking Must have Commercial banking, Treasury experience, are comfortable working at a fast pace with complex assignments. Must be comfortable working independently and with degrees of ambiguity. Should have good experience in Value stream mapping etc. They will help with managing the RAID log, tracking status, manipulating data in Excel, generating reports, writing FAQs, documenting, and explaining process changes, etc. Data analysis and strong communication skills are a must. Regards, _______________________ Parthasarathy K Lead Recruiter Work: 972-474-8787 Ext: 306,Direct: 972-737-8607 Partha.k@themesoft.com Themesoft Inc |Themesoft Jobs