Commonwealth Bank of Australia

Who we are

We are Australia's leading provider of integrated financial services and the most recognized brand in the Australian financial services industry.

Our company

CommBank is Australia's leading bank. Our financial services include retail, premium, business and institutional banking, funds management, superannuation, insurance, investment and share-broking products and services.

Corporate responsibility

Our corporate responsibility plan is focused on driving positive change through education, innovation and good business practice. We have eight initiatives aligned to these focus areas which demonstrate our commitment to creating sustainable long term value.

Customer commitment

We have extensive initiatives and policies in place to meet our commitment to being Australia’s most accessible bank.

History

The Commonwealth Bank was founded under the Commonwealth Bank Act in 1911 and commenced operations in 1912, empowered to conduct both savings and general banking business. Today, we’ve grown to a business with more than 800,000 shareholders and 52,000 people working in the Commonwealth Bank Group. We offer a full range of financial services to help all Australians build and manage their finances.

Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Work in one of the best and most advanced Cyber Security teams in Australia We are here to assist the business in mitigating risk and improving efficiency Contribute to protecting the Group, Customers and Community About the team The Cyber Security team protects the bank and our customers from theft, losses and risk events, through effective and proactive management of cyber security, privacy and operational risk. The team supports CommBank’s platforms through the provision of security architecture & design services to help make technology choices that drive change and achieve their strategic outcomes. Additionally, the team provides security leadership and expertise through direct interaction with business stakeholders to enable innovation to the Group and its customers.  Your new role As a Security Architect within the Cyber Security team, you will - Lead and innovate the security direction related to cloud strategy and influence the cyber security posture through contribution and consulting Provide alignment and re-use of group-wide security services, process and patterns Development of security patterns and guidelines to promote reuse and industrialisation of security services Remain abreast of emerging technologies, industry developments, directions and best practices in cloud security Your experience Demonstrated experience at delivering innovative architecture to strategic programs taking into account Threat Modelling. Demonstrated expertise in at least 3 or more security domains eg. Cryptography, Cloud Security and Application Security Strong communication, consulting and influencing skills Experience with assuring delivery within risk appetite Experience in writing risk assessments will be highly desirable. Highly Desirable:                              Strong critical thinking abilities Broad understanding of IT security concepts across all security domains Experience working within agile delivery Experience working in other security related roles outside of security architecture and design Financial services background working in cyber security Experience in heavily governed and regulated environments
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
A critical function within the Commonwealth Bank Cyber Security Centre Supportive team environment, with a real focus on staff development and progression Opportunity to work with some of the best security minds in the industry Your new team Cyber Security is part of the Enterprise Services (ES) business unit at Commonwealth Bank. Cyber Security’s purpose is to engender trust, and enable secure and innovative experiences for customers and communities. See yourself in our team Due to continued success in the Cyber Security Centre, we are growing the Cyber Security team. We’re looking for smart, creative problem solvers with a keen interest in security – there’s more to a successful candidate than ticking all the technology experience boxes! Your responsibilities As a Lead Cyber Defence Analyst you will - Prioritise and assess all suspicious security events of interest received by the team, primarily via Splunk. Triage all positively identified incidents to peer teams in Cyber Security and the wider Group. Mentor and coach team members on security analysis. Work closely with the Detecting Engineering and Response teams to ensure success of the wider blue team. What you will need to succeed Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Highly proficient in correlating computer data and making threat assessments utilising industry standard tools. Highly proficient in incident management, with a strong emphasis on comprehensive documentation, integrity and accountability. Highly proficient in the use of Splunk. A passion for Cyber Security by keeping up with the threat landscape. A vast understanding of TCP/IP networking and services such as DNS, SMTP, HTTP, DHCP, etc. A solid understanding of Windows and Unix operating systems. Industry certifications (GIAC etc..) highly regarded. Experience in a SOC environment or similar highly regarded.
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Senior Manager, Cyber Risk Assurance World-leading application of technology. Customer-focused and high integrity culture. We value career progression. CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Your Team: The Cyber Risk Assurance function is responsible for coordinating and monitoring the Cyber Security Risk Organisation implementation of risk management of security service delivery in accordance with Group Operational Risk Management Framework and the ES Risk Appetite. Your Impact: Senior Manager role will support the different domains within Cyber Security. The objective of the role will be to maintain an effective risk management framework across Cyber security service delivery (including vendor risk) and business by monitoring and supporting business risk management across the domains. On any given day you will: Proactively drive the risk culture across Cyber Security and monitor the risk culture of Cyber Security Business. Coach and mentor the Cyber Security Organisation and other junior staff allowing them to develop their risk knowledge and become more rounded Cyber Security and risk professionals. Lead Cyber Security Business Continuity Plan, regular and ad hoc risk reporting to ensure focus and visibility on key risks and issues across the Cyber Security domains.  Lead Cyber Security in the management of the Cyber Security business Issues Management Framework, (including audit activity), in line with Group standards. Assist your domain to provide assurance of appropriate risk profile management by the Cyber Security business Risk Organisation, whilst ensuring the control environment is maintained: Facilitate risk workshops and provide robust challenge where required. Collaborate with Risk Champions within the wider ES CCO and Line 2 Operational risk teams and across the Group to provide advice and drive initiatives across your domain. Engage Risk Champions within the wider ES CCO and Line 2 Operational risk teams and across the Group, as appropriate, to act as a tactical adviser on risk related matters. Engage Internal Audit (Line 3) to ensure that audit and regulatory raised risk items are appropriately addressed and maintained in accordance with the ORMF and ES Risk Appetite. Support ES CCO to ensure effective design of controls for all new and changing processes (including supplier / vendor processes). Maintain and embed the Operational Risk Management Framework (ORMF): Ensure the implementation and ongoing management of the Operational Risk Management Framework across your domain and ensure that Operational Risk activities comply with the ES and Group Risk Appetite Statements. Consider domain level risk appetite statements where relevant and related KRIs. What does this role require? Proven record and experience in Technology Risk , and preferred in Cyber Security. Experience working in technology/IT related positions, including time spent in IT Project Management, Business Analysis, IT architecture, Technology Risk, design, development or an applied cyber security role. Ideally, your experience will include time in a consulting or advisory capacity. Superb executive communication & presentation skills and display initiative to lead discussions with operational staff at all levels, business leaders and colleagues. A focus for customer satisfaction and a desire to work in a consultative role. Ability to analyse trends, identify critical threats and opportunities, diagnose problems and issues and recommend appropriate actions. IT Audit experience would be beneficial.
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
We are currently recruiting for multiple Cloud Engineers to join our growing Cloud Services Team. Both Engineer & Senior Engineer level roles are available.  About the Opportunity As a Cloud Engineer, you will be working alongside other experienced Engineers and reporting to the Development Manager. You will be responsible for designing, developing, building and running our software and systems that provide a high quality and safe customer experience. We believe in using the right tool for the job so an open mind and an ability to learn new tech stacks, languages and frameworks will go a long way. What does success look like? Your key areas of responsibilities are: Understand our customers' core business objectives and design end-to-end solutions to address them Own end-to-end availability and performance and solve problems relating to mission critical services Providing technical engineering advice and recommendations Assessment of development applications Participate in the full life-cycle of agile projects (ideation through implementation) Support the design and construction of automation tools Willingness to work flexibly and provide rostered on-call support outside of business hours if required What will help you succeed? In depth experience with AWS & Kubernetes Hands on experience with one object oriented language (Java, Python, Go) Experience in setting up & developing CI/CD pipelines Practical Linux and Windows-based systems administration skills in AWS or Virtualized environment. Management of continuous integration servers like Jenkins, Bamboo and TeamCity and experience with Chef, Puppet, Salt, or Ansible in production environments. Advanced capability and experience creating and maintaining Ansible code and Docker containers
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
We have an exciting opportunity available for a Senior Engineer with SME level knowledge on Azure Public Cloud. This is a permanent opportunity within our Enterprise Services team. This is a Senior Engineer role that requires following skill set: Essential: System engineering background, ideally Linux Relevant experience CI/CD practices and tools including Git, build pipelines and automation tools Experience in configuration management tools like Ansible, Puppet, Chef, etc. Operation experience, ideally knowledge of ITIL procedures - having worked with production operations in a mission critical environment is a core skill Programming language skills, ideally one of Python, C# or Java Scripting language skills like Bash, PowerShell Demonstrable understanding and experience of Cloud Network Architecture and Networking operations Aptitude for learning quickly Experience with working in an environment with collaborative code bases Desire to learn and work with public Cloud Desirable: Experience with test automation tools Experience developing and working with API's Knowledge of scrum practices and Jira Willingness to be available for after hours support Agnosticism about cloud providers Knowledge of network troubleshooting techniques Operational knowledge of DNS, Firewalls, jump hosts, routing
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
CommBank are on an exciting Cloud journey - as a result we have a number of new vacancies for Senior AWS Cloud Engineers. These are exciting, long term opportunities that sit within our Enterprise Services arm. If you are a Cloud Engineer with a strong background in AWS & a good understanding of networking fundamentals - we want to hear from you! We are looking for the following skills: Demonstrated experience in-depth in solution design and implementation in AWS & AWS native services Applied understanding of DevOps principles and practices High aptitude for learning new things quickly Strong problem solving skills Systems administration experience (Linux or Windows) Networking fundamentals (TCP/IP) Software development experience (Python, Powershell, Go, etc) Experience with distributed version control systems (GitHub, Bitbucket, GitLab) Experience with CI/CD toolchains (Jenkins, TeamCity, Artifactory, AWS CodeBuild) Experience with infrastructure automation (Ansible, Terraform, AWS CloudFormation, Experience with logging and monitoring (Splunk, AppDynamics, Prometheus, Fluentd) Familiarity with Docker and Kubernetes Prior experience in Consultancy is desirable
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Senior Software Engineer – Java, Scala, Python, Cassandra Deliver full stack engineering solutions using Java, Scala and Python Join one of our high performing Digital teams in Engineering! Build critical applications and be part of an interesting pipeline of projects About the Role: This role would be ideal for an experienced Full Stack Engineer, with a strong background in developing large scale, complex enterprise level distributed systems based consumer facing applications. Reporting into the Engineering Manager, you will interact with a range of internal teams and stakeholder groups including but not limited to Program Managers, Software Engineers, Devops Specialists, Systems Engineers, Squad Leads, Staff Engineers and Change Owners. You will come with an exposure towards end- end application management, including designing, coding, testing and deploying activities. What skills you will possess: Strong hands on backend coding experience using Java 8, J2ee, Rest APIs, Scala and Kafka would be mandatory. A deep understanding of design principles, design patterns, architecture, continuous integration, AWS EC2 and Cloud native deployment, scripting using Python/Bash, exposure to Linux/Puppet would be highly essential. Demonstrated expertise with Apache Kafka, Apache Cassandra and Spark based APIs would be highly essential. Passion to learn new skills, along with a positive ‘Can-do’ attitude would be an essential requirement. Effectively communicate with multiple business stakeholders, come with a collaborative mindset to solve complex problems, as a thought leader would be highly required. What is in it for you?  Flexible working programs An inclusive team culture that promotes collaboration and innovation Group Health Fund and award-winning Super fund Amazing development and career progression program
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
You are working with new technologies to build excellent customer experiences We can build a wide range of products that are used by millions of our customers Together we continue to build on our technology and improve Your Team CommBank is recognised as leading the industry in IT and operations with its world-class platforms and processes, agile IT infrastructure, and innovation in everything from payments to internet banking and mobile apps. Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. We also use technology to drive efficient and timely processing, an essential component of great customer service. You will be working as part of our Infrastructure Services Network Provisioning team, who are responsible for delivering network security requirements to achieve business outcomes. Your Role Working as a Network Security Designer in this team, you will support and maintain the design, engineering and utilisation of provided IT services to meet the ongoing technology requirements for business, projects and IT&T stakeholders Other responsibilities include: Execute and support the Infrastructure Services business unit with design and engineering of network security, to provide business value across multiple programmes and initiatives. Work with project teams to understand network connectivity between VMware, Windows, and Linux end-points Integrating to public cloud infrastructure such as AWS and Azure, and hybrid cloud network integration. Identify and mitigate issues or risks associated with the network security design or solution proposals Provide technical consulting and advice to projects to ensure alignment to Cyber Security, Network Architecture, and operational stability of CBA’s network assets. Author and maintain network security design documents, ensuring accuracy and representation of firewall configuration and deployment of security policy. Design of core switching and routing technologies such as VXLAN, BGP, OSPF, MPLS, and EVPN and firewalls Creation of F5 load balancing provisioning designs to cater for F5 GTM, LTM, Viprion, and Virtual Editions. Your experience Demonstrated experience in Network design, switching, routing, security and firewalls in a large complex environment ideally with banks or large retail environments Extensive knowledge /experience with VMWare NSX highly desirable Experience working in AWS or Azure environment is highly regarded Multiple stakeholder management experience and ability to articulate to business in non-technical terms. Ability to identify and troubleshoot problems What next This is a highly rewarding, career minded opportunity that will lead you on to great things.  With a supportive management structure and a fantastic work / life balance which offers flexible, full time, part time and job share work arrangements, the CBA will, in return for your skills and passion, offer you a challenging, varied and enjoyable opportunity and the autonomy to shine.  If you live the values and demonstrate the people capabilities, we can offer great opportunities. Whether you want to move across the organisation or up into a leadership role, the way you live the values and demonstrate the people capabilities are key.  If you are seeking a new challenge, then please don't delay and apply now. We are committed to building a respectful and inclusive workplace, appointing the best person for the role, supporting diversity across all areas. All information will be held in the strictest of confidence.
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Senior Cyber Platform Engineer (DevOps) World-leading application of technology. Customer-focused and high integrity culture. We value career progression. See yourself in our team The Cyber Security team protects the bank and our customers from theft, losses and risk events, through effective and proactive management of cyber security, privacy and operational risk. The CBA Cyber Security Centre (CSC) is responsible for delivering defensive security services within the Bank and across the Group entities, both domestic and international. Services delivered from the CSC includes those related to Cyber Intelligence, Cyber Security Incident Response, Cyber Analytics and Engineering.  Do work that matters You are a DevOps/Systems engineer who will contribute to designing, building and supporting new IAM platforms. You’ll be using automation to deliver infrastructure, applications and fully automate security and governance controls. We will turn to you for suggestions on how to improve the platforms, processes and tools. A day in the Life: Design and build platforms for IAM technologies Provide support for technologies managed by the team. This will require some after-hours work. Train and present to other cyber personnel on new technology, upgrades or how to make the most of technology and automation/orchestration. Consult with large project teams responsible for delivering major security capabilities to the Cyber Security. Provide leadership and guidance to junior members of the team. Develop new initiatives where automation or tooling is required to improve workflow. The successful candidate will have the following: You are a seasoned Linux and/or Windows Administrator Strong experience with automation, orchestration and leaving nothing to be manual using tools like Ansible, Github, Teamcity, Artifactory and Octopus. Strong experience with cloud both public and private- AWS, Azure and VMware Strong knowledge and experience with TCP/IP networking and services such as DNS, SMTP, HTTP, DHCP, etc. Strong experience writing tools to automate tasks and integrate systems in Python or equivalent Consulting skills to work with the customers and stake holders to understand requirements and represent the team.                
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
A critical function within the Commonwealth Bank Cyber Security Centre Supportive team environment, with a real focus on staff development and progression Opportunity to work with some of the best security minds in the industry Your new team Cyber Security is part of the Enterprise Services (ES) business unit at Commonwealth Bank. Cyber Security’s purpose is to engender trust, and enable secure and innovative experiences for customers and communities. See yourself in our team Due to continued success in the Cyber Security Centre, we are growing the Cyber Security team. We’re looking for smart, creative problem solvers with a keen interest in security – there’s more to a successful candidate than ticking all the technology experience boxes! Your responsibilities As a Lead Cyber Defence Analyst you will  Prioritise and assess all suspicious security events of interest received by the team, primarily via Splunk. Triage all positively identified incidents to peer teams in Cyber Security and the wider Group. Mentor and coach team members on security analysis. Work closely with the Detecting Engineering and Response teams to ensure success of the wider blue team. What you will need to succeed Risk Mindset –All CommBank employees are expected to proactively identify and understand, openly discuss and act on current and future risks. Highly proficient in correlating computer data and making threat assessments utilising industry standard tools. Highly proficient in incident management, with a strong emphasis on comprehensive documentation, integrity and accountability. Highly proficient in the use of Splunk. A passion for Cyber Security by keeping up with the threat landscape. A vast understanding of TCP/IP networking and services such as DNS, SMTP, HTTP, DHCP, etc. A solid understanding of Windows and Unix operating systems. Industry certifications (GIAC etc..) highly regarded. Experience in a SOC environment or similar highly regarded.
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Do work that matters Enterprise Services (ES) brings together the Group’s information technology and banking operations functions to deliver the highest levels of customer service through world-class process excellence and technology innovation. Chief Data Office team is responsible for driving and delivering the quality data to solve complex problems. See yourself in our team  Our vision is to leverage analytics and information to enhance the financial wellbeing of our customers and to provide richer customer experiences. We are also committed to providing high quality information to manage our business and meet regulatory obligations. We provide a range of services to our internal customers including strategy, architecture, data science, agile BI, engineering and program delivery. We are also accountable for the Group’s key analytics capabilities including GDW (Group Data Warehouse), Omnia, SAS, R, Tableau, Oracle BI, Ab Initio, Pega and Data Stage, to name a few. We are focused on enhancing these to create world-leading capabilities for analytics, information management and decisioning. Both Retail and Business Private Banking are equipped with the decision technology we provide   On any given day you will Perform Static reviews and prepare Business Requirements/Functional Specification documents Analyse requirements and conduct inceptions and workshops Project manage Scrum activities Assess system its integrations and dependencies and design specifications Undertake any other tasks assigned by your manager that you have the capability to perform safely in line with relevant internal Group policies and external regulatory requirements Guide all projects under ownership through the project management lifecycle to achieve successful implementation, on time with quality Perform business analysis to understand the requirements for all IT projects that help to improve efficiencies for new and existing applications Write SMP documents and work with service manager to setup seamless change management process Identify, document and manage risks Recognise issues and proactively create solutions to mitigate their impact What are we looking for? Bachelor’s Degree in Computer Science, Management of Information Systems, or related business discipline(s). Master’s Degree a plus 7-10 years’ work experience with ITSM or process engineering Process mapping/ process improvement experience Experience as a business analyst working with PEGA, Kafka .Net and java applications Excellent interpersonal and written and verbal communication skills High-level of proficiency in Microsoft Office products, Excel, PowerPoint, Word, and Project High ability to quickly gain expertise in a topic or technology that the candidate may not have prior experience with already High motivated, self-directed individual with the ability to work independently and in team environments Strong analytical, problem solving, and decision-making skills Collaborative team player and relationship builder
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Contribute to securing and enhancing the financial wellbeing of people, businesses and communities Fantastic opportunity to work with some of the best security minds in the industry Multiple roles – Senior Cyber Engineer & Cyber Engineer (Insider Threat). Your new team Cyber Security is part of the Enterprise Services (ES) business unit at Commonwealth Bank. Cyber Security’s purpose is to engender trust, and enable secure and innovative experiences for customers and communities. Your responsibilities Identify, on-board and configure new sources of data that will enhance the Insider Threat detection capability of the group. Automate (codify) workflow across the toolset of the Cyber Security Centre, create and maintain relevant documentation Train Cyber Security Centre personnel on new detection/automation content, capabilities and methodologies. Provide leadership and guidance to junior members of the team. Operate in a second in charge capacity as required Develop new initiatives where automation or tooling is required to improve workflow Participate in targeted hunts for insider threats, documenting and developing proactive detection signatures and automation to detect malicious activity and streamline response. Assist with on-boarding new data sources to the Insider threat platform. Develop and implement automated solutions to provide assurance that detection and response methodologies are operating as expected What you will need to succeed If this sounds like fun, and you have skills or experience you think you can apply to the role, then we’d love to hear from you! Ideally, you’ll have an experience Developing, improving and monitoring models for User Behaviour Analytics platforms. Strong Knowledge of Unix scripting, regular expressions, and other common scripting languages eg. Python, Perl, Shell etc. Experience using Splunk and ELK technologies. Experience with Exabeam is advantageous.
Mar 11, 2020
Contractor
 
Commonwealth Bank of Australia Sydney NSW, Australia
Are you passionate about advocating for customers? Help enable our forensic accountants to better support our customers through data sourcing and automation 6 month contract, based in the CBD The Business Customer and Community Advocacy (CCA) is about improving customer outcomes. We achieve this by finding & fixing issues, providing a helping hand, removing barriers to banking and building better bankers. CCA spans a number of teams & operations, which are responsible for resolving customer disputes, assisting vulnerable customers, Group Remediation, identifying systemic customer issues, and the Group Customer Advocate office. The role of Senior Data Analyst sits within the Forensic Accounting team of CCA & is committed to ensuring that the Bank remediates affected customers in a quality, consistent and timely way. The Role Reporting to the Senior Manager of Forensic Accounting, the Senior Data Analyst is responsible for developing smart extraction capabilities of customer data for all Bank products, in order to deliver the data to external parties. This involves managing AFCA data requests in an accurate, consistent, and timely manner. This is helps resolve customer complaints by automating the data sourcing process, and enabling the Forensic Accountants to focus on calculations instead of manual sourcing of data. More specifically, in the role you will be responsible for: Ensure the independence of CCA in advocating for the customers, by reducing dependency on product teams and providing data to help resolving customer complaints Build the data extraction capability in order to extract all transaction history and other relevant account data (e.g. Interest rates) for all current and legacy products in the Bank Prioritise products with higher frequency of customer complaints.  Document the technical specifications for the data build, coding logic, and data architecture. About you The ideal candidate will have strong attention to detail and accuracy, coupled with a motivation to meet structured delivery timelines. More specifically, to be successful, you will need:  SQL coding skillsets Group Data Warehouse (GDW) querying experience Demonstrated data investigative skillsets If the above sounds like you, we highly encourage you to apply today! 
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
Create innovative and market-leading offerings Enhance trust and improve the financial well-being of our customers and communities Work in a dynamic and growing team Who are we? Enterprise Services (ES) is responsible for the world leading application of technology and operations across every aspect of CommBank, from innovative product platforms for our customers to essential tools within our business. Cyber Security is part of the Enterprise Services (ES). The team’s purpose is to engender trust, and enable secure and innovative experiences for customers and communities. Your responsibilities As a Cyber Security Advisor (CSA) based out in Sydney, you will be primarily responsible for providing security advice to stakeholders within CBA Group. Specifically, you will be tasked with:  Delivering change-related cyber security consultancy early in the project lifecycle so that security can be baked into system and process design Providing security advice in accordance with Information Security Policy and Standards to ensure the business operates within risk appetite Working closely with Cyber Security’s control owners to maintain up-to-date information about Cyber Security’s controls and services Publishing security guidance and Cyber Security engagement information for consumption within CommBank Using security maturity data and tools to educate Business Units about the value of cyber security and teaching positive security behaviors Assisting in the provision of reporting and advice to the Cyber Security Leadership Team with respect to security issues and opportunities Advising on ES security controls, capabilities and professional services to mitigate risk What you will need to succeed Have experience advising on cyber security related matters ideally in an enterprise environment Have the ability to present complex issues to senior stakeholders and recommend solutions that minimise risk Have a tertiary qualification in information technology or a related discipline Ideally hold a security certification such as CISSP or similar  
Mar 11, 2020
Full time
 
Commonwealth Bank of Australia Sydney NSW, Australia
See yourself in our team The Cyber Service Delivery team is responsible for the stable delivery of effective security services and controls and continuous assurance over enterprise security controls within the Bank and across its group entities. The team manages both Production and Non-Production Level 3 Operational activities, i.e., Incident resolution (Break-Restore/Break-Fix), Technical Problem Management, System Restore, Environment Support, Reporting, Configuration & CMDB, Patch and Deployment Management, Environmental defect development support, Data Support, Change/Release/Go-Live support etc. Do work that matters The InfoSec Analyst will assess customer requests to develop automation, processes and evaluate implementation of complex changes. This role brings a shift left focus on delivering break-fixes as well as bringing productivity initiatives to the platform through automation and new ways of working. The role also provides delivery governance, Level 3+ technical support and expertise to customers, responding to customer feedback, sound input and support in order to drive excellence, quality and performance. A day in the Life: Provide L3 technical operations (break/fix) support, run and manage operational activities across a portfolio of security technologies, in particular endpoint security controls and policies. Responsible to improve application performance, service improvement and end user experience. Responsible for delivering platform automation initiatives to increase platform maturity. Review, analyse and assess Technical Operations documents delivered by projects and maintain existing documents. Incident management with service restore to operate and run Production operations. Manage and monitor system, application performance and govern technical operations (L1.5,L2) team. Provide consultative services and advice to Solution Delivery, Operations support, Infrastructure support, to ensure clarity of readily available, standardised IT services that may be use across multiple platforms and initiatives. The successful candidate will have the following: Strong technical experience and understanding of technology preferably on Data Loss Prevention. Experience in service transition in a product or process environment. Strong customer service, stakeholder management and negotiating skills. Experience in service transition and SDLC in a product or process environment. Strong experience in information security drawn from an operational environment such as managed services or security operations.    
Mar 11, 2020