AMP

Who we are and how we do business

AMP was founded on a simple yet bold idea—that every individual should have the power and ability to control his or her life.

For more than 160 years, we've dedicated ourselves to making this possible. And while we've grown and changed over the decades, one thing has remained the same—our unwavering sense of purpose to help people own their tomorrow.

Today we are a leading specialist wealth management company in Australia and New Zealand, helping our customers with:

  • financial advice
  • superannuation, retirement income and other investment products for individuals
  • superannuation services for businesses
  • administration, banking and investment services for self-managed super funds
  • income protection, disability and life insurance
  • selected banking products, and
  • investments in shares, fixed interest, property, infrastructure, multi-manager and multi-asset funds.

 

Our history

Two companies have pioneered the insurance and superannuation industry in Australia and New Zealand. The Australian Mutual Provident Society (AMP) and the National Mutual Life Association of Australasia (National Mutual which became AXA Asia Pacific Holdings) have been pivotal in helping generations of Australians and New Zealanders save for a better tomorrow and protect their families in the event of misfortune.

AMP first opened for business in 1849 and the National Mutual Life Association of Australasia followed shortly after, in 1869. While the two companies began their operations independently, they joined forces in 2011.

Founded on very similar principles, financial advice has always been at the heart of both businesses. Both companies have shared a passion for quality financial advice and for the way good advice can help change people's lives for the better. Together the two companies are now providing even more customers with financial security and the opportunity to look forward to a better tomorrow.

Both AMP and National Mutual have also played important roles in the development of society in Australia and New Zealand. In fact, we helped build Australia and New Zealand. When Australia's first skyscraper was just a dream, we helped make it a reality. We've built roads, airports and other infrastructure to help bring to life the dreams of our nations.

Full time
 
AMP Sydney NSW, Australia
Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  We’re transforming our business, and we need people like you to join us on this journey. About the role AMP is undergoing a customer transformation and we are looking for a strong Cloud Engineer Lead to join Technology Services, Data, and Cyber to help further AMP’s Cloud journey. This role involves working with engineers, architects and product support teams on the development of automated Cloud Infrastructure and Continuous Delivery pipelines. Key Responsibilities Technical Leadership - you will be the technical lead for the Cloud Platform Engineering team whose mission is to enable portfolio teams to rapidly deliver for our clients Automation - you will be a champion and advocate for continuous improvement and look to automate everything. Similarly, you will be accountable for eliminating technical debt and streamlining existing processes by eliminating the manual step Service Ownership - you will be responsible for developing and evolving the cloud service offering to ensure services remain current, relevant and secure at all times Service Design - you are accountable for designing and developing resilient and secure consumptions patterns for cloud services, which can be easily implemented by portfolio teams Engineering - provide hands on development capability for automating Cloud Services, such as Infrastructure and Continuous Delivery pipelines Support - you will be an expert in the services provided and willing to support the Cloud team for any high priority issues. Post resolving any issues you will immediately turn your attention to prevention, and how similar issues any be avoided in future Knowledge Management - Develop and maintain up to date documentation. Actively share knowledge with other team members to achieve outcomes and grow our organizational capability Thought Leadership - remain up to date with new cloud and automation technologies and identify areas of improvement. Be a champion and advocate for continuous improvement and DevOps behaviors and processes Capabilities & Experience A strong understanding of DevOps automation and cloud technologies, as well as a solid operational background, are essential. You will need to demonstrate a blend of strong technical and business knowledge, to show experience in working a diverse range of technologies and evidence the ability to learn new technologies and concepts quickly. Primarily we are looking for someone who wants to contribute to our culture of operational excellence and customer focus. The candidate needs to have a passion for technology, excellent communication skills, the flexibility to thrive in a fast-paced collaborative environment and have the following core technical competencies Public Cloud Computing Experience (AWS preferred) Scripting (e.g. Python, Bash, YAML, CloudFormation) Configuration Management Automation tools (e.g. Puppet, Ansible, Chef, etc) Continuous Integrations Servers (e.g. Jenkins, Bamboo, TeamCity, etc) Server Administration (e.g. Windows Server Editions, Unix, Linux variants) Database administration (e.g. Oracle, MSSQL, MySQL, etc) Networking (TCP/IP, DNS, HTTP, Load Balancing, etc) Solid understanding of ITIL practices and principles and previous experience providing L4 support for critical systems Experience in creating technical roadmaps and strategy, and the ability to communicate and execute it effectively Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing center including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognizes individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfill our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 25, 2020
Full time
 
AMP Sydney NSW, Australia
Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  We’re transforming our business, and we need people like you to join us on this journey. Purpose of the role The  Cloud Platform Support Manager  supports end-to-end platform strategy, design, build, change and run by: Continuously generating opportunities to enhance the platform experience to meet end-user and Business Owners expectations and Maintaining alignment between Architecture, Business requirements and regulatory compliance. Manage a backlog of run and change features prioritized to achieve business value whilst maintaining stability, resiliency, and security. The  Cloud Platform Support Manager  supports the Cloud Centre of Excellence DevOps team managing the Cloud Native Mode 2.0 environment as well as the Cloud Mode 1 – 1.5 (IaaS) environment. Key Responsibilities Strategy and Planning Contribute to the vision and roadmap for the Platform and support evolving the current offerings and capabilities Advocate for continuous improvement and DevOps behaviors and processes. Implement and follow portfolio specific standards, frameworks, customer journeys and processes Contribute to compliance of platform service design and service catalog maintenance including new services development Delivery Management Platform Management – ensure the platforms remain current by performing regular upgrades and actively manage software licensing to ensure entitlements are not being breached Environment Management – support projects by ensuring the environments used by the project teams are always operational and stable. Project Delivery – support project delivery within acceptable timeframes and quality ITIL Service Operations Management – delivery of defined performance of functions such as an event, request incident, change, and problem management.   Solution Delivery – lead a development capability to support design, development, and testing of platform changes. Continuous Improvement – demonstrate the capacity of improving delivery operational processes on an ongoing basis. Lead the support team – developing capability and employee engagement Risk and Financial Management Contribute to ongoing identification of key risks associated with technology services in the portfolio Contribute to implementing mitigating controls with consideration of associated costs and benefits to allow the business to make informed risk and control management decisions Manage and respond to Group Risk and Control Incidents and support internal and external audits Track the application budget and review spend against budget monthly Partner Enablement Role models a “one team” mindset across all levels both internally and externally  Builds and maintain relationships with key stakeholders and vendors for supported applications to resolve business support requests, communicate progress and status of Incidents and Problem tickets Capabilities & Experience Primarily we are looking for someone who wants to be a leader and contribute to our culture of easy and effortless experiences. The candidate must have a passion for technology, excellent communication skills and the flexibility to thrive in a fast-paced collaborative environment. The successful candidate will have the following attributes: Autonomous – able to work autonomously with the support of the team when required Passionate – demonstrate a deep interest for technologies through previous experiences Problem solver – think outside the box to find solutions to complex issues Communication – convey information concisely and correctly at all times Demonstrated knowledge and experience with service delivery for public cloud hosting and automation technologies Solid understanding of ITIL practices and principles Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing center including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognizes individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfill our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 25, 2020
Full time
 
AMP Sydney NSW, Australia
Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  We’re transforming our business, and we need people like you to join us on this journey. About the role The Enterprise Security Architecture role is being established to provide the AMP Cyber Security team with a strategic lens on planning and designing an enterprise security architecture framework that aligns the cyber strategy and broader Enterprise Architecture blueprint to security requirements required supporting security services, security mechanisms, and security technologies and tools required to support the cyber strategy goals. Responsibilities Responsible for developing a comprehensive plan for ensuring the overall security of a business using the available security technologies. Works with the enterprise architects in Tech Services. Devise a tooling strategy for Enterprise Cyber Security services and work closely with Enterprise Architects to execute the strategy. Evolve the tooling strategy as external and internal environments change over time. Establish Strategy on Threat Modelling & Impact Evaluation working with colleagues in the Cyber Security team. Capabilities & Experience Tertiary qualify in Information Technology or equivalent Detailed knowledge of ISMS, NIST, and ISO27K Strong understanding of the information security, risk management, governance, business continuity management and business resiliency issues and threats Hands-on policy, strategy, roadmap and change experience Experience in collaborative strategy development Experience in information-rich organization with modern ways of working and customer engagement Technical knowledge of security tools which will help to improve security posture Attainment of CISSP or TOGAF certification will be preferred Comfortable dealing with constant changes in the operating environment A relentless focus on execution Demonstrated strong presentation skill and stakeholder management skills Understanding risk management and prioritization of risk. Understanding of security control implementations and their ability to meet control objectives. Deep and broad technical knowledge across a range of security disciplines. Researching, designing and advocating new security technologies, architectures, and products that will support business and security requirements Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing center including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognizes individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfill our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 25, 2020
Full time
 
AMP Sydney NSW, Australia
Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  We’re transforming our business, and we need people like you to join us on this journey. About the role To bring good technical expertise to business problems and use the latest BA tools, techniques, and methodologies to quickly develop solutions for the business. You will be accountable for the quality, planning and estimating of your individual deliverables. In addition to good technical BA capabilities, your role will require a good understanding of Agile / Waterfall project delivery, and project delivery systems. You should have a working knowledge of project management and HCD, as well as a basic understanding of organizational change management, development, and testing. Key Responsibilities Understanding the end-to-end Finance business process and business impact. The candidate is expected to have a sound understand of key finance functions like General Ledger, Account Payable & Receivable, Unit Pricing, and Reconciliation Look at how changes impact the overall business process – upstream and downstream processes Estimating, managing and delivering individual BA deliverables, The ability to demonstrate good technical understanding across four of the BA role-specific capabilities (see below) and a working knowledge across the remaining eight, and Proactively supporting the ongoing evolution of the BA services and knowledge bank Capabilities & Experience In addition to your technical business analysis capabilities, you should also be able to demonstrate an understanding of the following: Business Acumen Project Management Project delivery (Agile & Waterfall) human-centered Design Change Management Testing Systems Development Financial Products and Services Experience required Experience of working as a Business Analyst on projects within Financial Services Qualification/s required Tertiary qualifications or equivalent (not essential). Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing center including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognizes individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfill our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 25, 2020
Full time
 
AMP Sydney NSW, Australia
About the role AMP upgrades and develops new systems in order to support business innovation and maintain our competitive advantage, and to ensure our systems perform as our personnel and customers expect. The senior security architect designs security controls to ensure coverage of all important business processes, and to support the objectives and strategy of the business. It is the senior security architect's responsibility to liaise with business and IT teams to understand the business requirements and to design controls that enable the business to manage risk, and achieve its objectives securely.   Key Responsibilities Business Risk and Opportunity Identification Ensure alignment of business and security through the evaluation of business strategies and requirements. Support a risk and opportunity-based approach to security services to optimize business outcomes Strategy and Architecture Contribute to the development and review of information security policies so the organization can meet its compliance obligations and operate within its risk appetite. Design security patterns and reference architectures based on the risks to the business and opportunities available to the business and to optimize investment. Provide governance of all solution architectures from an IT security and risk perspective, and document all findings including exemptions and supporting arguments Security Service Management Guide security control selection by stakeholders to ensure re-use of validated controls and design patterns. Assist and empower stakeholders to design and implement information security controls to meet control intent where no existing control or design patterns exist. Develop and maintain processes and procedures associated with the delivery of security consulting to ensure the security team can be effectively engaged, and security delivery is structured and repeatable. Understand and apply NIST CSF and BASEL Risk frameworks. Information Security Project Services Provide security architecture support throughout the project lifecycle - identifying security risks and requirements, producing security architecture, guidance on security control design and pattern selection, governance of security assurance activities and operational architecture Expert knowledge in the areas of cloud security architecture and infrastructure, such that you can review new and existing initiatives for information security risks by developing and communicating adherence to architecture, standards, and strategies. Define and maintain a framework of cloud security patterns, blueprints, services, and guardrails to empower the business to rapidly and safely innovate within the cloud environment. Extensive experience working with AWS technologies essential. Experience with security engineering, infrastructure-as-code, CI/CD. Capabilities & Experience Experience in information security Security experience in a regulated environment, preferably in financial services Experience with Risk Frameworks such as ISO 31000 Experience with Architecture Frameworks such as SABSA, TOGAF Experience with ITIL Experience delivery security Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing center including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognizes individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfill our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 25, 2020
Contractor
 
AMP Sydney NSW, Australia
Job no:  608161 Work type:  Contractor Location:  Sydney Categories:  Information Technology Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  We’re transforming our business, and we need people like you to join us on this journey. About the role We are looking for a tech savvy passionate AEM Java Developer who can cut clean code to build and support a Digital Platform AEM component. Client experience being at our forefront, we need a developer who can think outside the box, provide solutions and develop and support our Adobe Campaign, Adobe's Analytics, Target and Audience Manager products.   We are building a DevOps capability throughout the Digital teams. If you're hungry to develop your DevOps understanding and exposure, then this is the team for you.  Key Responsibilities Design and improve development methodologies around Adobe AEM solution Ability to write complex programs, analyse code changes and make suggestions to improve code complexity for maintainability and scalability Determine development approach options and recommend the most effective Engage with business users and other key members of the process to determine and understand the needs and requirements for project and maintenance development tasks Design and code quality solutions in line with business requirements Conduct unit testing and support during system testing and implementation of activities Develop new user-facing features Integrate and optimize our client's data across numerous sources Capabilities & Experience Technologies -(Proficient) Java, Angular, AEM Experience delivering components for AEM product Hands-on knowledge of AEM Core Components, content services, content fragments and experience fragment Demonstrated ability to use common Java design patterns and a working knowledge of AEM best practices. Worked in an agile environment and been a collaborative team player Experience in designing and developing scalable web based & Mobile applications Hands-on programming and debugging skills on Java 8, Springboot, JavaScript, JSP/Servlet, J2EE design patterns Hands-on programming and debugging skills on Amazon ECS, Lambda, AWS API Gateway and other AWS services Service Integration Concepts (especially with RESTFUL services/ SOAP based web services) Design and develop solutions for Non-Functional Requirements (Performance analysis & tuning, Benchmarking/load testing, Security) Experience in handling enterprise application deployment architectures, environments and providing solutions to problems in scalability, performance, availability, reliability, security etc. Experience with AEM 6.2 site structure, custom components, custom workflows, object model designs (Java APIs), and unit testing Project Delivery: Estimation, Co-ordination and Client Communication, Reviews Research & Innovation: Proof of concepts Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 25, 2020
Full time
 
AMP Sydney NSW, Australia
Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  About the role The Chief Operating Officer (COO) function is the technical, operational, and project delivery hub of AMP, partnering with AMP business units to design, deliver and manage innovative technology and operational solutions that meet the current and future needs of customers. Our vision is to be recognised as AMP's technology innovators and integrators, applying world-class best practice standards and processes within AMP’s operations. We are looking for an experienced Business Systems Analyst who has worked across a speech analytics platform. Key Responsibilities • Stay current on speech analytics tool; product releases and updates • Use structured query language to build queries and generate reports for audio media • Understand stakeholder reporting requirements to develop queries and guide validation process • Analyse query results, compile and present findings/recommendations • Call listening, call categorisation and provide recommendations for phraseology/verbiage for report building • Troubleshoot data anomalies Capabilities & Experience • Demonstrated experience as a Business Systems Analyst, preferably with exposure to a contact centre team on a speech analytics platform • Experience using Business Intelligence tools to gain insights and analytics into data • Familiarisation with Big Data methodology • Understanding of contact centre interactions and diligently capturing combinations of keywords & phrases in the speech analytic platform for accurate customer engagement reporting • Ability to analyse query results; compile and present findings/recommendations • Systems development cycle experience, through to testing and delivery Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 13, 2020
Full time
 
AMP Sydney NSW, Australia
AMP - IT Delivery Lead - Sydney AMP’s vision is to be Australia’s and New Zealand’s favourite financial services company by 2020. Our company was founded in 1849 on a simple promise - to provide financial security so people could live with dignity. Our promise is to help people own tomorrow. Helping people: it’s why we began more than 160 years ago, and why we continue. Helping people own tomorrow is a powerful purpose. It has the capacity to make us the company that so many people trust and recommend that we become Australia’s and New Zealand’s favourite financial services company. That’s what we are aiming for by 2020. About the role Support the Development Manager in the coordination of the technical delivery functions responsible for agreed portfolio. Ensuring the successful delivery of projects of all sizes (including maintenance and enhancements) Act as the central conduit for technology scoping, planning and estimation for the agreed portfolio Actively manage the technology risks and issues across agreed projects and portfolio and remove obstacles Demonstrate leadership to effectively organise and drive the delivery of portfolio work assigned Responsible with IT PM for delivery of projects and enhancements in accordance with key performance metrics (including productivity, engagement, cost, time and utilising quality/process) Portfolio, Project and Enhancement Delivery Work with project as the main liaison between the projects and portfolios Work with the various leads to define, assign, and manage work to be performed by the team to     Deliver IT solutions within agreed targets to meet the needs of the AMPLife business Coordinate and manage the estimates on behalf of portfolio as requested by PM’s ensuring appropriate review process Understand the business demand and work with the leads to plan the supply of staff to meet the resourcing needs   Support the production team function in requested support, analysis and changes being requested Co-ordinate the leads to assist them in defining the appropriate solutions Co-ordinating the portfolio release tasks with the release manager and all applicable participants Closely manage and actively resolve project risks, issues, assumptions on behalf of the technology portfolio Manage the project financials on behalf of the technology portfolio Maintain the team schedules, resource management tools, team financial tools Contribute to continual improvement and assist in lifting the teams capability to deliver changes Capabilities and Experience Planning skills – projects, budget, workforce Coaching skills and feedback Excellent analytical and problem solving skills Sound communication skills across all levels of the organisation both internally and externally Negotiation and influencing skills Project management and operational management skills Ability to make informed decisions Relationship building up, down, sideways Inclusion & Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.
Mar 13, 2020
Full time
 
AMP Sydney NSW, Australia
Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  AMP has recently created a single wealth management business, AMP Australia (AMPA), to lead the development of our advice led wealth management strategy. AMPA is structured around two core businesses, AMPA Client Relationships (a business to client model) and AMPA Business Partnerships (a business to business model) Purpose of the role The Commercial Risk Analyst will be the Subject Matter Expert (SME) on the risks associated with practice remuneration, with responsibility for monitoring and testing of associated controls, investigation into incidents and breaches associated with control failures, and involvement in changes to business process design or operation exceptions.  Governance activity includes reporting and tracking of incidents for the Business Transaction team. Key Responsibilities   Practice remuneration risk review and monitoring for licensees Investigations, root cause analysis and reporting into breaches and high-rated incidents on practice remuneration Review and change SME for practice remuneration processes, controls, reporting and classifications including fees, commissions and deductions. Investigations into identified breaches and incidents relating to practice remuneration and associated registers Identification and reporting of emerging risks from investigations and testing the structure of and payments to our unadvised client pools Capabilities & Experience Experience in governance and risk management processes including incident management, control results reporting, exception process management Experience in financial product operation from client, manufacturer and adviser perspectives RG146 or 5 years experience in working within compliance or advice related functions in financial planning industry Stakeholder engagement – strong collaboration capabilities with the influence to drive outcomes across teams Case Management and subject expertise for investigations Data analysis and dashboard style reporting Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion and diversity AMP welcomes people with all kinds of life and work experiences. Our individual differences and collective strength make for great employee, customer and business outcomes.  What unique insights could you bring to the AMP team? Salary Competitive base + 12% super + bonus + employee benefits
Mar 13, 2020
Full time
 
AMP Sydney NSW, Australia
  Working for AMP Working for AMP means being part of a company that values diverse thinking, encourages collaboration and promotes innovation.  It’s an environment that offers challenging and exciting work as well as opportunities for professional growth. We’re flexible enough to allow you to make the most of your life, both professionally and personally. We are looking for those that have the courage and agility to navigate changing and complex environments so that we can deliver the best solutions for our customers. We value people with integrity, an innate willingness to help others and an eagerness to perform to the best of their abilities.  We’re transforming our business, and we need people like you to join us on this journey. About the role Advice Solutions is responsible for the advice platform, working alongside the Reinvent program to design and deliver automated solutions as part of end-to-end advice production and practice management processes and technology solutions. clientHUB is an end-to-end technology solution designed for financial planning businesses / advisers to help improve the efficiency, compliance and mastery of client data through a single, integrated practice management and financial planning solution. The solution is built on Salesforce and XPLAN as well as other best of breed technologies. The purpose of this role is to understand business requirements and design best of breed advice templates and tool solutions Key Responsibilities Work independently or within a working group to understand the needs of our advisers and customers, to design the best of breed advice templates and tool solutions that are: efficient, meet industry, regulatory and licensee requirements, and in line with AMP’s technology strategy. In some instances, manage the development and testing of proposed solutions. Manage deliverables and stakeholder engagement. Adhere to existing risk and compliance controls and ensure similar controls are in place for new solutions. Capabilities & Experience Minimum 2 years of practical experience in an advice function within the Financial Planning industry. Diploma in Financial Planning, or RG146 equivalent Minimum XPLAN support, development or coding experience. Knowledge of core XPLAN modules. Experience with Salesforce is desirable but not essential Strong understanding of the end to end financial planning process Wellbeing & Benefits As a company that values wellbeing, we offer a range of great benefits to support you financially, professionally and personally. These include access to a wide range of flexible working options including the ability to purchase extra leave, retail discounts, onsite wellbeing centre including a gym (Sydney Office), Employee Assistance Program, competitive home loan rates, leading superannuation contribution, discounted financial advice and personal insurance. Inclusion & Diversity AMP recognises individual differences and welcomes people from a variety of life and work experiences. The diversity of our people is core to our ability to innovate, grow and to fulfil our collective aspiration of helping people to own their tomorrow. A natural curiosity, a respect for differences and a growth mindset are valued at AMP.  
Mar 13, 2020