Suncorp

Full job description Frontline leader role required to lead a team that manage all inbound mail for the Group Hybrid Working Environment + Flexi Days Brisbane based location only About the role The Leader Claims Operations oversees an operations team to drive efficiency, effectiveness, and quality for customers. This role includes managing personal injury products where applicable. Providing strong leadership, the Leader Claims Operations ensures both in-house and partnered teams meet work targets while prioritising and allocating activities to exceed customer expectations and maintain agreed service levels. What you'll do Actively motivate, develop, coach and engage team members to drive results and create a high performing team Manage team performance to achieve departmental strategy, targets, goals and budget Actively collaborate across the Division and Function to support the achievement of objectives Analysis of data...