Course Coordinator
- Institute of Data
- Australia
Job Description
About Us
The Institute of Data is a Professional Network of Data Scientists, Cyber Security Analysts, Digital Marketers and Software Professionals. In partnership with leading universities, the government of Singapore and hundreds of employers, we transform careers for a data-driven world.
The Institute of Data’s fast-growing global edtech business operates in the information technology sector. Demand for our training products is driven by the information capability recruitment needs of business. These capabilities, in the areas of security, compliance, operational efficiency, growth and decision making are more important to business now than ever before.
Our courses are unlike those offered at traditional education providers because of our practical skills and industry focus. With remote and in-person, students can up-skill from anywhere. Beyond learning knowledge, process and theory, student’s experience practical training by industry experts – allowing them to confidently work in the industry.
About the Role
An Institute of Data Operations Coordinator is an exciting role that will see you working across all divisions to drive continuous improvement, collaborate with managers and scale new processes. You will enjoy the opportunities of a high growth environment in an industry and educational setting. The position works across all teams in admissions, marketing, student experience, campus management, course production, student outcomes and finance.
The Operations Coordinator is responsible for the following:
- Drive continuous improvement by identifying operational opportunities. Support the Operations Manager with the delivery of new initiatives to provide a top-notch experience for our students
- Be a critical point of contact that coordinates across global and regional teams to deliver value for students
- Understand business goals and objectives
- Identify and prioritise problems that are in the way of achieving business goals and objectives
- Present solution options to problems by coming up with ideas, consulting with stakeholders and researching best practice
- Understand and be able to communicate the risks associated with problems and solutions
- Get hands on to fix problems and implement solutions
- Identify local product needs and work with teams to implement improvements
- Build and develop positive relationships with cross-functional teams (e.g., marketing, admissions, student services, finance, HR, etc.)
Skills & Experience
- Experienced and effective at communicating across teams and departments in a manner that supports effective feedback and reporting.
- Flexible, adaptable, and creative, able to problem solve and think constructively with a solution focussed mindset.
- Strong IT skills with the ability to pick up new systems and processes quickly and efficiently.
- Business administration experience
- Strong verbal and written communication
- Ability to work independently and to self-motivate
- Competent using Google Workspace applications, particularly Google Sheets
- Experience using Hubspot, Zoom, Slack preferred
Remuneration & Benefits
- Work from anywhere - this is a remote role
- Team Events
- Career Progression
- Diverse Team Culture
- High Growth Company in the Tech Industry
- Competitive rate based on experience
About the Institute of Data
All organisations, roles and job functions are being impacted by information technology, at a faster pace and in more disruptive ways than ever before. Data is emerging from these changes as a new type of asset or resource, that is required to achieve organisational goals, for corporate survival and competitive advantage. Every company and government needs access to data for advanced analytical decision-making, while at the same time addressing privacy and security related to its customers or citizens. This was apparent in the pre-COVID-19 world, however COVID-19 saw a step change in the generation and use of data and in the need to seize this trend.
Professionals, companies and governments need to adapt to changing job requirements by developing coherent plans that address capability gaps. This is critical in order to ensure the future success of individual careers, companies and governments. Professionals now more than ever, require a focus on lifetime learning and a commitment to re-training for the industries of the future.
The Institute of Data transforms careers and companies for a data-driven world. We focus on accelerated workforce training for the industries of the future, namely cyber security, big data, artificial intelligence and the digital economy. We train professionals to build careers in these industries through our professional education programs with UTS, RMIT and industry partners. We help businesses and governments build their workforce of the future with innovative training and talent solutions.
