Nov 13, 2020

IT Support Associate

  • Robert Half Technology
  • Liberty, South Carolina, USA
Full time Back End Software Engineer

Job Description

Description

We're looking for candidates who excel at explaining intricate technical information to the non-technical user. We want to hear from you if you are a driven individual who is most productive in an active and positive environment. You might be the Desktop Support Technician Robert Half Technology is looking for, if that sounds like you. The role is with a company in the Manufacturing industry. We're looking for motivated candidates with effective problem-solving abilities. Located in the Liberty, South Carolina, area, this Desktop Support Analyst role is full-time in nature.

How you will make an impact

- Support, examine and repair computer systems, hardware, printers, and computer peripherals

- Support records of daily data communication transactions, issues, and remedial actions taken or installation activities

- Be in contact regularly and effectively with ticket submitters

- Coordinate hardware repairs with the appropriate vendors

- Rectify computer problems, and suggest appropriate action/solutions

- Offer your support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

- Deliver computer desktop support in accordance with established policies and procedures

Requirements

- PC Hardware experience required

- Comprehensive knowledge of PC LAN

- WANs (Wide Area Network) experience preferred

- Well-founded grasp of MS Windows 10

- Practical knowledge of Microsoft Excel

- Quality experience with Comptia A+

- Deep understanding of LAN (local area networks)

- MS Windows 7 in an Active Directory environment experience

- Wide-ranging experience with PC desktop/workstations

- General familiarity with Microsoft Outlook

- Proven knowledge of Microsoft Windows 8

- Earlier work involving PC Software

- Ability to quickly write reports, business correspondence, user instructions, and procedure manuals

- 2+ years of desktop support or other related experience

Role

Software Engineer