Office of public safety communications manager

CDPS is an equal opportunity employer. See our EEOD Utilization Report (2020)

Our Mission - Engaged employees working together to safeguard lives and to provide diverse public safety services to local communities.

Our Vision - Creating safer and more resilient communities across Colorado.

Our Core Values – Unity, Honor, Service

CDPS commits to cultivating an equitable, diverse, and inclusive work environment. We ensure that we recruit, retain, and promote engaged employees. Our approach to diversity is simple - it's about embracing everyone! We strive to build and nurture a culture where inclusiveness is a reflex, not an initiative. Our strength is our promise to be inclusive with intentional strategies to welcome and uplift our employees to thrive - while building a more equitable workplace.

At CDPS we nurture an employee-centric culture driven by our commitment of creating a safer Colorado, an inclusive workplace where everyone can be their own authentic self. We model a culture of collaboration, support and growth to our employees. Our culture has public service focus, and we strive to provide innovative solutions and services to our fellow Coloradans!  

We are committed to providing public safety services to our fellow Coloradans in their times of greater needs such as: safety on our roads, preparing and mitigating environmental disasters, disaster recovery, combating crime, school safety, and victim recovery.  

You’ll have the opportunity to challenge yourself and acquire new capabilities to build a rewarding and fulfilling career while making a difference in our community! 

When you join CDPS, you are joining a team of exceptional individuals and together you will be inspired, motivated and supported to become the best you can be. 

Unmatched Benefits:  

We highly value work life balance and offer excellent work-life programs, training and enriching professional development opportunities and a wide range of benefits.

• Medical and dental options are available for permanent employees and their dependents. We also offer short and long-term disability coverage, and life insurance that includes legal resources and discounts.

• State contribution into Health Savings Account when enrolled in HDHP. 

• Job protected medical leave under the Family Medical Leave Act (FMLA) and the State of Colorado Family and Medical Leave Insurance Program (FAMLI). 

• Paid medical leave benefits provided by the State of Colorado.

• Eligibility for hybrid or other flexible work arrangements based on the nature of the role.

• We offer unmatched retirement benefits including mandatory PERA Defined Benefit Plan or PERA Defined Contribution Plan, plus optional 401K and 457 plans. For information on mandatory employee salary deferral (in lieu of contribution to Social Security), visit Colorado PERA for details.

• CDPS provides generous time off including 11 paid holidays annually and accrued annual and sick leave and four annual wellness days.

• The Employee Assistance Program (C-SEAP) is available in every region of the state. It is our effort to support the well-being of employees and the workplace. EAPs provide short-term counseling, referrals and resources, as well as training and organizational development services.

• Additional benefits offered include tuition reimbursement and reduced college tuition at CSU Global and DeVry University.

• Credit Union of Colorado membership eligibility.

The position is responsible for the daily supervision of regular, on-going staff. Develops staff performance plans on an annual basis and conduct a minimum of 2 performance reviews per year (progress review and annual). Plans should include metrics that align with department and organizational goals. Reviews and approves evaluations written by direct reports who manage other employees. Gives direction on tasks and priorities and provide ongoing, coaching, feedback and evaluation to staff. Documents all discussions and plans accordingly. Monitor and approve leave requests. Manages employee conflicts and respond to both informal and formal grievances as delegated. Participates in team hiring process. Staff scheduling and allocation. Maintains your own professional skills and technical abilities and foster and promote a culture of continuous learning and development with your own team. Accountable for translating the organizational vision into operational execution for your team. Participates and provide recommendations on performance Revised October 2024 Colorado Department of Public Safety 5 pay rewards. Addresses unsatisfactory employee performance as delegated and in a timely manner, within organizational guidelines. Approves requisitions. Must be able to respond appropriately to employee objections in various forms, offering guidance, expert knowledge in subject area(s), direction, and general wisdom in working a situation where a clear path to success may 

Microwave System Engineering
As the principal engineer on the microwave upgrade project, the position must make defensible engineering decisions, use methodic reasoning, best engineering practices and be available 24/7 to answer questions by upper management and other staff members. The management and engineering efforts in designing and building-out of the project must be completed on-schedule and be functionally correct while minimizing down-time. This position will manage a team of at least three other engineers working on microwave upgrade projects. The manager will ensure that all of the microwave sites across the state are fully functional during the upgrade process, that the onsite engineering and construction is completed per upgrade schedules and that the site build-out and construction and labor efforts are archived through thoughtful photographs, engineering drawings, construction plans, and report documentation.

Designs, engineers, repairs, maintains, installs or upgrades new or existing telecommunications systems, analyzes and evaluates the users' telecommunications needs utilizing industry best practices, by developing comprehensive plans and projects, by compiling and documenting implementation procedures, ordering equipment and applying for licenses and permits.

Licensing
Coordinates the issuance and use of licensed radio frequencies by assisting with user applications, determining that Federal Communications Commission Rules and Regulations have been reviewed, that emission standards issued by order or license of the FCC are obeyed, by conducting frequency searches, by submitting frequency and licensing applications to frequency coordinators and the FCC, by renewing licenses and necessary, and by using best-practices engineering. Ensures the State of Colorado is operating in compliance with FCC rules and regulations. Through use of advanced test instruments, validate that transmitter emissions are within manufacturer specifications and within the spectrum requirements of the FCC license. Evaluates and remedies RF site interference. May use advanced instrumentation, directional antennas, physical inspection, measurements and reports to determine corrective action. 

Liaison
Provides expert consultation to internal and external clients in area of expertise to assist in moving their goals and objectives forward. Stays current on all market and industry trends. Identifies and presents recommendations for upcoming budget needs based on department business objectives. Participates in providing input to overall project status reports. Resolves internal and external customer issues locally or escalate to the appropriate leadership level for assistance with resolution. Positively responds and adapts to changes in priorities. Consistently and regularly communicates at appropriate levels with internal and external customers and teams. Maintains relationships with internal and external customers and organizational teams, encouraging positive business relationships.

Seven (7) years of experience:

• In engineering design and maintenance (troubleshooting and repair) of Aviat Eclipse microwave, Cisco threat response (CTR), CISCO, Multiprotocol Label Switching (MPLS) (point to point to multipoint).

OR 

Education and Experience: 

A combination of related education and/or relevant experience equal to seven (7) years:

• Related education : Electronics Technician Association (ETA), Associate Electronics Technician (CETa) Certificate with four years, Aviat Eclipse microwave (point to multipoint) or Motorola land mobile (mobile, base station, repeater)  repair - maintenance - certifications.  Bachelor's Degree in Electrical Engineering Technology EET, Aviat Eclipse microwave (point to multipoint) or Motorola land mobile (mobile, base station, repeater)  repair - maintenance - certifications.
• Experience: In engineering design and maintenance (troubleshooting and repair) of Aviat Eclipse microwave, Cisco threat response (CTR), CISCO, Multiprotocol Label Switching (MPLS) (point to point to multipoint.
  

• Ability to prioritize projects.
• Demonstrated strong critical thinking skills.
• Ability to make independent decisions within a broad procedural framework.
• Ability to multi-task.
• Strong organizational and follow up skills.
• Self-sufficient, highly motivated and team player.
• Ability to thrive in a fast-paced work environment with consistency and reliability

• Federal Communication Commission (FCC) license
• Electronics Technology experience
• Bachelor’s Degree in Electrical Engineering
• Cisco Certified Network Professional (CCNP) service provider certification

• Requires successful completion of a background investigation that includes a polygraph exam and a fingerprint based criminal history search. 
• Designated Critical. Required to report without delay or interruption to provide essential or emergency services to ensure health, safety and welfare. 
• Colorado Driver's License: Will travel between state communication equipment locations as a field team member. Required for all-terrain vehicle for access support. Statewide, occasional overnight stay; May be required to travel by 4x4, off-road vehicle, or tracked snow vehicle and operate a state vehicle
• Use, Handling, or Exposure to hazardous materials: Will work with chemicals such as engine coolants, fuels, battery acid, grease, ATF hydraulic fluid, and lead.
• Must have FCC General Radiotelephone Operators License (GROL)
• Must be able and willing to climb towers, lift 50 lbs. at chest level and carry for 100 feet. 
• Will require travel to remote transmitters/towers in the high-altitude mountains of Colorado. 
• Must be able to work at high altitudes for extended periods of time, travel by tracked snow vehicles, 4x4 trucks, and other vehicles. 
• Will often require over-night stays near remote locations in hotels or other lodging.

• Core Business Hours: Mon-Fri 8am-5pm
• On call/shift work as needed for the purposes of outages and break-fixes
• Hybrid position 

If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing and appeal with the State Personnel Board/State Personnel Director within 10 days from the date your receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board rules and Personnel Director's Administrative Procedures are available at www.colorado.gov/spb. A standard appeal for is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of action; Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination.