Front Desk Receptionist/Office Assistant

Front Desk Receptionist/Office Assistant – Dental Office

Location: Mattoon, IL

Employment Type: Full-time (or part-time, if applicable)

About Us: Our dental practice is dedicated to providing exceptional care in a warm, welcoming environment. We’re looking for a friendly, detail-oriented Front Desk Receptionist to join our team and be the first smiling face our patients see when they walk through the door.

Responsibilities:

• Greet patients warmly and ensure a positive, professional first impression
• Schedule and confirm patient appointments efficiently and accurately
• Answer phones, respond to inquiries, and manage patient communications
• Process payments and handle billing transactions
• Maintain patient records with strict confidentiality and compliance with HIPAA regulations
• Collaborate with clinical and administrative staff to ensure smooth daily operations
• Willingness to support clinical operations through occasional dental assisting, sterilizing rooms, etc. (on-site training provided)
• Willingness to occasionally support satellite front office operations in Shelbyville, IL

Qualifications:

• Prior experience in a dental or medical office preferred
• Strong multitasking skills and attention to detail
• Excellent interpersonal and communication skills; must be able to remain kind, professional, and patient at all times
• Comfortable using dental or medical scheduling software (experience with Dentrix/Dentrix Ascend)
• Professional, dependable, and team-oriented attitude

Benefits: PTO (sick and vacation), 401K with employer match, dental benefits. Family-friend work environment with focus on work/life balance.

How to Apply: Please submit your resume to office@hastingsandhavlik.com. We look forward to welcoming the right person to our team!

Job Types: Full-time, Part-time

Pay: $18.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Paid time off

Work Location: In person