Summary:
The Animal Shelter Attendant is responsible for providing daily direct care and behavioral enrichment of animals at the Cleveland County Animal Services. This position is responsible for routine facility cleaning and maintenance, assisting customers and visitors, working with volunteers, and preparing and maintaining files and records.
Essential Functions and Responsibilities include:
Cleaning and maintaining animal enclosures, general areas of the facility, laundry, equipment, instruments, toys, etc. according to established protocols.
Monitors, identifies and reports changes in the health and/or behavior of animals to veterinary staff
Participates with the intake of all animal types at the shelter
Handles animals with varying dispositions routinely, including during examinations, scanning for microchips, procedures, exercise, enrichment, and showing available animals for adoption
Administers prescribed vaccinations and medications to animals
Provides food and water to animals in accordance with the feeding program and prescribed special diets
Provides assistance and information to visitors related to pet admission, lost pet recovery, pet help support and programming.
Assist with and documents daily animal enrichment and behavior
Assist with onsite and offsite adoption events, vaccination clinics and resource distribution
Assist veterinarian staff as needed
Performs and assist with humane euthanasia of animals as needed
Provides animals with prescribed behavioral enrichment activities
The responsibilities and duties outlined above are intended to provide a general outline and summary of this role. It is not intended to be an exhaustive or comprehensive list of duties and responsibilities. Additional tasks may be assigned as needed, with or without notice, to meet the needs of the department and county.
Education & Experience:
High school diploma or GED and 1-year experience in handling and care of animals.
Knowledge, Skills, and Abilities:
Knowledge of modern best practices for animal sheltering, humane animal care, handling, welfare, behavior, enrichment, housing, and care.
Knowledge of laws, codes, and regulations pertaining to animal welfare.
Skilled in the care and treatment of animals, handling animals, administering medications, vaccinations, and behavioral enrichment.
Ability to establish and maintain effective, harmonious working relationships with co-workers and the public.
Communicate effectively and professionally with coworkers and the public.
Complete and maintain digital files, records, and forms.
Ability to read, interpret, and follow departmental rules, regulations, policies, and procedures.
Flexible in adapting to changes in priorities, assignments, and other interruptions.
Ability to maintain positive, collaborative, and professional working relations with co-workers, volunteers, and others.
Knowledge and basic skills with email, and modern office technology.
Licenses & Certifications:
NC Euthanasia Certification within 1 year of hire
NC Certified Rabies Vaccinator within 1 year of hire
Valid driver's license and insurable driving record
Work Environment / Physical Requirements:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This work requires the frequent exertion of up to 10 pounds of force and occasional exertion of up to 100 pounds of force
Work frequently requires standing, walking, speaking or hearing, using hands to finger, handle or feel, stooping, kneeling, crouching or crawling, reaching with hands and arms, pushing or pulling, lifting and repetitive motions and occasionally requires sitting, climbing or balancing and tasting or smelling
Vocal communication is required for expressing or exchanging ideas by means of the spoken word and conveying detailed or important instructions to others accurately, loudly or quickly
Hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound
Work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, use of measuring devices and observing general surroundings and activities
Work regularly requires Animal Hair and Dander, frequently requires exposure to wet, humid conditions (non-weather) and occasionally requires working near moving mechanical parts, exposure to fumes or airborne particles, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions and exposure to bloodborne pathogens and may be required to wear specialized personal protective equipment; work is generally in a loud noise location, (e.g. grounds maintenance, heavy traffic.).
Work Location:
This role must work from the location identified at the time of hire with work travel required as needed. Any change of work location, even on a short-term or interim basis, must be reviewed by the Supervisor and HR for approval.
Additional information:
Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Cleveland County provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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Salary Range
Full-Time
ANIMAL SERVICES
05/19/2026
06/15/2026