2 engineering software jobs found

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Technical Support Engineer II (TSE) will be part of a team of support engineers as part of a fast-paced support organization with the primary mission to provide world class support to Rocket's customers and partners. The TSE will assist Rocket customers with questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. This person will troubleshoot reported symptoms to aid in the resolution process either directly for the customer or to help guide the development team in providing permanent solutions. Job Duties and responsibilities Identify and complete tasks in a fast-paced dynamic environment. Effectively and efficiently work with customers and partners to resolve reported problems. Tracking all customer contact within approved tracking systems. Required Candidate Skills:...

Job Description Responsibilities As a member of the Database Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. * Due to specific client contract requirements, this position requires that the successful candidate be a U.S. citizen Technical Skills Strong Oracle Database fundamentals - SQL tuning, indexing, execution plans, statistics, sessions, waits, locking, transactions, PL/SQL knowledge. Strong understanding of Performance Tuning methodologies including SQL Tuning ORDS architecture knowledge - connection pools, standalone/Tomcat deployment, REST calls, session management, request timeouts, logging. REST/API performance basics - HTTP latency, payload size, concurrency, network round trips, JSON processing overhead. APEX skills - Working knowledge of APEX e.g., creating pages, region/report optimization, Interactive...