Full time
Concora Credit Inc.
Akron, OH
As a Customer Resolution Specialist , you’ll help drive Concora Credit’s Mission to enable customers to Do More with Credit – every single day. The impact you’ll have at Concora Credit: Our Executive Response Team provides a top-tier customer experience. We are responsible for supporting our customers by reviewing and resolving escalated customer feedback. We provide in-depth training that may last up to 5 weeks before transitioning you to working with more senior peers. We want to ensure your success, so our training is 100% mandatory. We are unable to accommodate any tardiness or time off during our new hire training. Scheduled workdays are typically 8 hours a day, with schedules Monday – Friday from 8:00AM-5:00PM. We hire people, not positions. That's because, at Concora Credit, we put people first, including our customers, partners, and Team Members. Concora Credit is guided by a single purpose: to help non-prime customers do more with credit. Today, we...

