2 manager quality systems jobs found in Bellevue, WA

Responsibilities Design, build, and continuously improve data evaluation and monitoring systems, focusing on user experience and operational efficiency. Identify key trends, patterns, and opportunities to drive business growth and optimize business and user experience. Monitor key performance indicators and develop metrics framework to help measure cross-functional team efforts in a quantitative way. Conduct A/B testing and experimentation and provide actionable insights to stakeholders for improving overall service efficiency. Identify critical data signals to support the detection of bugs and user experience issues, contributing to product and service quality improvements. Mentor junior data analysts. Qualifications Must have a Master's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Data Science, Analytics (any), Mathematics, Statistics, or a related field, and 2 years of related work experience; OR a...

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Are you ready to redefine the future of customer service with the power of AI? We’re looking for a Sr. AI Engineer to lead the evolution of T-Mobile’s Agentic Next Best Action (ANBA) capabilities—powering intelligent, real-time decisioning and enabling the next best customer experiences at scale. In this role, you will design and optimize agentic AI systems that determine and execute the most effective next action for each customer interaction, while shaping seamless, personalized experiences. Leveraging techniques such as prompt...