81 office support jobs found in Brooklyn, OH

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Lien Filing & Release Section Manager provides direct leadership to teams of Commercial Loan Collateral Specialists and Contractors, overseeing both lien perfection and lien release activities. The primary objective is to minimize risk to the bank by ensuring all lien-related processes are executed in accordance with department procedures and in compliance with state/county statutory requirements. This role is responsible for both securing the bank’s interest in client collateral and releasing liens when obligations are fulfilled. Essential Functions Lien Filing Responsibilities: Analyze loans/lines to determine proper documentation for collateral security. Communicate with county/state title bureaus and recorder offices regarding lien filing processes and requirements. Ensure timely filing for various collateral types: real estate, titles, UCCs, documented vessels. Resolve document exceptions...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Enterprise Data Quality team at KeyBank is seeking a highly motivated and detail-oriented Data Quality Senior Analyst to lead the daily operations within the data quality rule writing Coverage team. The Coverage team ensures data assets at Key are supported by the appropriate data quality rules, through direct rule definition & implementation, as well as supporting partners throughout Key as they create and implement their own rules. This is a foundational component of our Enterprise Data Quality Program. This role is essential to ensuring data is trustworthy and fit for its intended use across regulatory, analytics, AI, and reporting functions. The ideal candidate is a passionate data advocate with a strong understanding of banking processes, data quality principles, tools, and best practices paired with advanced SQL proficiency that is critical to effectively interrogating, validating, and monitoring...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Compliance Officer participates on a team working with management to develop policies and procedures that ensure compliance with applicable laws and regulations. This role may lead compliance projects and provide guidance to less experienced Compliance Analysts. The Compliance Officer supports a function, product, or process to ensure KeyBank adheres to all required rules and regulations. They may sit in the first or second line of defense and are expected to resolve complex problems or transactions, often owning one or more processes, reports, or procedures and serving as a subject matter expert on cross-functional projects. Essential Functions Serve on a team of risk evaluation and assurance professionals, providing independent Second Line of Defense monitoring and evaluation. Conduct risk-based monitoring and evaluation activities including assessments, testing, analysis, and reporting....

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Manager, Technology Compliance is a strategic leader responsible for overseeing KeyBank’s compliance with applicable state and federal banking laws, regulations, and supervisory expectations as they relate to technology, digital platforms, and emerging innovations. This role partners closely with Risk, Technology, Legal, Operations, Product, Internal Audit, and Regulatory Relations to ensure KeyBank’s technology initiatives—including AI/ML use cases, automation, cloud-enabled services, digital channels, and blockchain/crypto‑adjacent capabilities—operate within Key’s risk appetite and regulatory framework. The ideal candidate brings strong regulatory compliance and enterprise risk management expertise, deep understanding of technology governance, and proven experience building and maturing compliance programs in a large, regulated financial institution. This leader will shape the technology compliance...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Senior Compliance Officer, Horizontal Compliance is responsible for assisting the applicable Compliance Executive in overseeing compliance risk mitigation and discouraging actions that may expose KeyCorp and its subsidiaries to regulatory, compliance, or reputational risks in excess of Key’s risk tolerance. This position will be responsible for compliance oversight of Regulation W, Regulation O, and Anti-tying regulations, including serving as the second line of defense point of contact for Finance and Law Group Material Business Units. This position will have oversight of compliance risk programs and policies including providing highly specialized guidance and oversight on current and emerging regulatory compliance risks. The qualified candidate must be able to work independently and use sound judgment, taking into consideration risk tolerances of the assigned LOBs and Key’s overall risk appetite....

Location: 4910 Tiedeman Road, Brooklyn Ohio Location: Mobile - In office 3 days a week. About the Job: Work at the direction of the Marketing Manager with strategy development, deployment, and tracking/reporting digital personalization and testing programs. Essential Job Functions: Builds and sustains excellent working relationships with colleagues, clients and partner organizations. Collaborates with internal cross-functional partners to produce measurable outcomes. The Digital Marketing & Operations team collaborates across the Enterprise to use the Adobe suite for marketing strategies and campaigns. Support the marketing manager and Enterprise Marketing department in all aspects of Adobe and the martech stack. Collaborate across teams to ensure efficient use of Adobe for marketing delivery to clients. Works directly with the marketing manager to develop, build and deploy programs including: program strategy, creative development,...

Location: 4224 Ridge Lea Road, Amherst New York Job Summary The Lead Service Officer will be responsible for servicing assigned portfolio consisting of a non-owner occupied loans originating from small business, business banking, middle market and Key Private Banking. Independently manage forecasting reports and the day-to-day requests associated with an assigned portfolio, which may come from internal partners or external clients. Strict adherence to internal compliance procedures, credit approval, risk management and documentation standards according to internal closing procedures and controls. Responsible for providing superior client service and expertise related to loan administration with ability to juggle multiple projects and levels of complexity. Working with multiple loan servicing systems and interface applications. Essential Functions Responsible for supporting client service functions required by credit, internal partners and at the request of...

Location: 4910 Tiedeman Road, Brooklyn Ohio JOB DESCRIPTION The Key Technology, Operations, and Services (KTOS) Senior Project Manager, Enterprise Data Quality (EDQ) is responsible for supporting the execution and operational delivery of EDQ programs, including project coordination, stakeholder communication, documentation, and cadence management across a highly matrixed environment. This role partners with cross‑functional stakeholders to drive execution excellence—ensuring projects stay on track through disciplined meeting management, clear documentation, accurate reporting, and proactive follow‑ups. The Senior Project Manager plays a critical role in translating strategy into action by driving effective coordination, transparency, and consistency across EDQ initiatives. This position offers exposure to high‑visibility enterprise initiatives and meaningful collaboration across Enterprise Data & Analytics Services (EDAS), Risk, Technology, and Business partners....

Location: 4910 Tiedeman Road, Brooklyn Ohio ABOUT THE JOB (Job Brief) The Performance & Insights Senior Analyst is responsible for measuring business performance and surfacing actionable quantitative and qualitative insights that inform leadership decisions, improve effectiveness, and drive better outcomes. This role goes beyond reporting—connecting performance data, employee sentiment, and feedback loops to assess progress against expectations and identify opportunities to improve impact, adoption, and results. This individual serves as a thought partner to leaders, translating data into insight, insight into action, and action into measurable improvement. The role also plays a critical enablement function—reinforcing data standards and practices that ensure insights are scalable, governed, and ready to support automation and AI‑driven capabilities. Essential Job Functions Business Performance Measurement Define, govern and maintain performance...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Compliance Officer participates on a team working with management to develop policies and procedures that ensure compliance with applicable laws and regulations. This role may lead compliance projects and provide guidance to less experienced Compliance Analysts. The Compliance Officer supports a function, product, or process to ensure KeyBank adheres to all required rules and regulations. They may sit in the first or second line of defense and are expected to resolve complex problems or transactions, often owning one or more processes, reports, or procedures and serving as a subject matter expert on cross-functional projects. Essential Functions Serve on a team of risk evaluation and assurance professionals, providing independent Second Line of Defense monitoring and evaluation. Conduct risk-based monitoring and evaluation activities including assessments, testing, analysis, and reporting. Demonstrate...

Location: 4900 Tiedeman Road, Brooklyn Ohio Role Overview The Senior Analyst will execute key components of the SOX Program, with primary responsibility for assigned processes, applications, or focus areas. This role is accountable for driving day‑to‑day SOX activities, including risk assessment support, walkthrough execution, documentation, and stakeholder coordination. The position is intended for a candidate who can take ownership of assigned areas and deliver high‑quality outputs independently, while partnering with Program leadership for guidance on complex judgments, escalations, and strategic decisions. Key Responsibilities SOX Program Execution & Ownership Own execution of SOX activities for assigned processes or applications, including documentation, walkthrough support, and coordination Drive preparation and maintenance of key SOX artifacts (e.g., walkthroughs, control inventories, and supporting documentation) Actively contribute to risk...

Location: 11501 Outlook Street, Overland Park Kansas This position is responsible for executing against the strategic projects for enhancing the capabilities of the Real Estate Capital business. This individual works closely with the line of business and technology colleagues to assist in the development, implementation, assessment, and support of one or more environments, applications, or platforms. ESSENTIAL JOB FUNCTIONS Develops clean, maintainable, testable code for work assigned. Actively works resolution of system and client experience impacts for one or more environments, applications, or platforms. Takes direction and embraces mentorship and training from senior engineers. Demonstrates active learning regarding industry trends regarding banking and technology. Learns and follows information security standards when developing code. Assists in testing and evaluating new and emerging technologies during the selection process Utilizes technical...

Location: 4900 Tiedeman Road, Brooklyn Ohio Role Overview The Senior Analyst will execute key components of the SOX Program, with primary responsibility for assigned processes, applications, or focus areas. This role is accountable for driving day-to-day SOX activities, including risk assessment support, walkthrough execution, documentation, and stakeholder coordination. The position is intended for a candidate who can take ownership of assigned areas and deliver high-quality outputs independently, while partnering with Program leadership for guidance on complex judgments, escalations, and strategic decisions. Key Responsibilities SOX Program Execution & Ownership Own execution of SOX activities for assigned processes or applications, including documentation, walkthrough support, and coordination Drive preparation and maintenance of key SOX artifacts (e.g., walkthroughs, control inventories, and supporting documentation) Actively contribute...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank’s Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation. Analyze large and...

Location: 4900 Tiedeman Road, Brooklyn Ohio Job Summary The Digital II role is focused on building optimal customer experiences by leveraging data and tying it back to a bigger strategic vision, enhancing processes, and improving the client experience.The Digital II is responsible for contributing to and executing against the strategic plan for enhancing the capabilities of our products across Key's Lines of Business. Initiate and lead projects, initiatives and capabilities to implement current digital capabilities and help drive innovation while collaborating closely with marketing, technology, and other internal partners to ensure effective deployment and execution. This role could support digital service, acquisition or commercial capabilities/experiences and report in to the Consumer Servicing, Originations & Wellness, or Commercial Servicing team. Essential Functions Partner and support work of product owners and other team members to build and deliver...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Data & Business Intelligence Manager plays a key role in leading KeyBank's federated analytics model by enhancing the data experience across the enterprise. This role is responsible for managing a high-performance team that maintains and optimizes analytic data marts, ensuring data integrity, and supporting the development of trusted data assets. The Manager leads cross-functional work product with analytics, operations, and technology teams to solve business problems, improve data quality, promote best practices in data usage, and drive strategy that aligns with business goals. Essential Functions Maintain and enhance KeyBank's Google Cloud-based Analytics Marts, including Star Marts and Client Analytics Marts (CAM). Serve as a subject matter expert (SME) for assigned data domains and marts. Lead enterprise data quality efforts, including testing, validation, and documentation....

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Business Analyst works with a cross-functional team in optimization of application capabilities & business processes. This role provides business analysis and project/product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Influence requirements for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a moderately complex system and/or multiple systems; understands the SDLC and its impact on deliverables. Translate business requirements into technical requirements and convey with appropriate level of detail to the development team. Broaden expertise of the business and work with technical and business teams to support...

Location: 4900 Tiedeman Road, Brooklyn Ohio ABOUT THE ROLE This position is a strategic corporate finance role, supporting KeyCorp’s overall financial performance, with responsibility to help drive the financial performance of the Consumer Bank Line of Business, specifically Business Banking. This role provides critical financial management, forecasting, and strategic analysis support for the Finance team to craft the financial performance narrative of the business and how it contributes to KeyCorp’s financial results and strategy. Strong partnering skills and effective communication are essential, as this individual will work closely with senior leaders across the Line of Business, Finance, and other relevant stakeholders. The ideal candidate must be comfortable working in a fast-paced and dynamic environment with the ability to provide solutions and analysis with limited direction. ESSENTIAL JOB FUNCTIONS Financial Management & Analytical Excellence...

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job The Compliance Officer will be a member of the Consumer Lending Servicing Compliance team within Compliance Risk Management. The Compliance Officer will provide support to various lines of business by researching, interpreting and assisting with applying the assigned laws and regulations to each applicable line of business. As subject matter expert for their assigned laws and regulations, the Compliance Officer will provide consultative advice across all lines of business related to compliance. The Compliance Officer will perform oversight activities and assume responsibility for mitigating and discouraging actions that may expose KeyCorp and its affiliates to risk outside its desired risk appetite. Essential Functions For assigned lines of business and/or regulations, serve as the corporate subject matter expert across the designated lines of business. Develop relationships of trust and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The HL Enterprise Retail Sales Manager (ERSM) reports directly to the Home Lending Market Leader and is accountable for creating an engaging sales culture for employees to develop the skills and confidence required to grow the business by helping new and existing clients with home lending solutions. ERSMs prioritize and lead delivering Crazy Good Service to all clients. The ERSM primary responsibilities are to recruit external LO talent, lead a span of 3-8 loan officers (spans of control are defined by National Sales Executive and Home Lending Market Leader) and lead production representative of their local market, branch referred business and Key Private Bank (KPB) referrals and KPB mortgage trade areas. The ERSM leads a team of Mortgage Loan Originators (which include Mortgage Loan Officers (MLO) & Community Development Mortgage Loan Officers (CDLO)) effective at originating high quality home lending...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The Operations Analyst provides project support, business analysis, data governance, and subject matter expertise for loan support for default servicing and workflow applications, primarily focused on KVD (KeyView Deluxe). The analyst is responsible for troubleshooting issues, intake of system enhancement requests, and works with technology and other stakeholders for any enhancements, requirements, or code changes. KeyView Deluxe supports both Consumer and Commercial lines of business and this analyst could work with a variety of stakeholders within those aligned businesses for requests, research, validation, etc. The boarder team provides similar application support for a variety of applications within the Consumer Loan & Operational Services (CLOS) team. Essential Functions Performs business analysis for default servicing and workflow applications; application of focus is KeyView Deluxe (KVD) and...

Location: 4910 Tiedeman Road, Brooklyn Ohio Job Summary The IT Associate Business Analyst contributes to a cross-functional team in optimization of application capabilities & business processes. This role will provide Business Analysis and Project/Product support for the development, enhancement, quality assessment, and on-going support of the relevant lines of business (LOBs). Essential Functions Define requirements for new application features and enhancements that are consistent with strategic priorities. Participates in the design process to ensure it supports business requirements and an optimized user experience. Capture requirements for a low complexity system or module; understands the SDLC and its impact on deliverables. Translate business requirements into technical requirements and convey with appropriate level of detail to the development team. Work with developers and quality assurance teams to ensure requirements are well understood and...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Domain Architecture Manager provides strategic leadership to guide technology decisions at Key across architecture areas with a focus on infrastructure, cloud, data, and analytics domains. The individual will lead a team of architects in day-to-day operations and will work with technology teams to help define technology strategy and assuring cross-portfolio alignment. They will assist in the review and approval of the architecture designs for the delivery of projects. They will help develop and communicate the Bank's technology architecture plan and the infrastructure components required to support it. Essential Job Functions Ability to think strategically and align to the organizational readiness. Ability to influence decisions based on merit. Independent thinker and self-starter Collaborate across architecture teams to develop more strategic EA guidance for projects. Collaborate with other teams to ensure...

Location: 4910 Tiedeman Road, Brooklyn Ohio The Copilot Enablement Specialist is responsible for enabling, integrating, and governing agentic AI capabilities across the enterprise. This role partners closely with architecture, security, compliance, and business technology teams to design and enable Microsoft Copilot Studio agents and Azure AI–based solutions that are secure, scalable, and aligned with KeyBank’s governance and risk posture. This role requires continuous awareness of evolving Microsoft 365 Copilot capabilities, including new features, model advancements, and service updates, with the ability to translate these into practical enterprise solutions. Operating as both an owner and senior escalation point, this role focuses on developing the technical foundations—including infrastructure, integration patterns, and policy controls—that allow Copilot and Azure AI services to be adopted safely and effectively across the organization. The position sits at the...