Full time
Baths R Us
Medina, OH
Baths R Us is seeking a highly organized and customer-focused Service Coordinator to join our team. This role is essential to keeping our service department running efficiently by coordinating technician schedules, communicating with customers, and ensuring service calls are handled professionally from start to finish. We are looking for someone who thrives in a fast-paced environment, communicates confidently with customers, and can manage multiple priorities throughout the day. Responsibilities: Coordinate and manage daily schedules for service technicians Schedule service appointments and adjust schedules as needed to maximize efficiency Communicate with customers regarding appointments, service updates, and concerns Handle customer issues professionally and help ensure positive resolutions Support technicians by providing accurate job details and schedule updates Maintain organized records and documentation within company systems Assist with general administrative and...

