1967 help desk it support jobs found

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

A client of Innova Solutions is immediately hiring for an IT Help Desk Support Consultant   Position type: Contract to hire Duration: 12+ Months Location: Scottsdale, AZ  (onsite)   As an  IT Help Desk Support Consultant, you will: Provide Helpdesk Support : Fields calls as needed from end users as part of the helpdesk phone queue. Respond to user requests for technical assistance via phone, email, chat, or helpdesk ticketing system. Troubleshoot and resolve issues related to software, hardware, networking, and peripherals in a remote capacity. Guide users through step-by-step solutions for issues, ensuring minimal disruption to their workflow. Track, prioritize, and document helpdesk tickets to ensure timely resolution. Collaborate with team members to escalate complex issues when necessary. Participates in the day-to-day operational support and service delivery of the IT Operations by monitoring and responding to IT Operations incidents through the...

Job#: 2064206 Job Description:   Help Desk Support Specialist (intermediate level) Location: Pearl Harbor, HI   All interested and qualified candidates can please contact Schuyler Moose at [email protected]   Responsibilities: Under general supervision, provides second-tier support to end-users for PC, server, mainframe applications and hardware.   Handles problem that the first-tier of help desk support is unable to resolve.   May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.  Simulates or recreates user problems to resolve operating difficulties.   Recommends systems modifications to reduce user problems.   Maintains currency and high level of technical skill in field of expertise.   Escalates more complex problems to Senior Level.  Provides first contact and incident resolution to customers with hardware, software, and application problems....

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com We are looking for a capable resource to coordinate ranging from simple activities to more complex plans. This role will provide onsite/ on-call assistance to end-users within the organization’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Roles and Responsibilities: Provide first/second level contact and problem resolution for customer issues. Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco...

COMPANY INTRODUCTION: ALVEST is a global leader in the manufacturing and distribution of airport ground support equipment, operating through its key entities TLD, Smart Airport Services (SAS), and Alvest Equipment Services (AES), with consolidated sales exceeding 1 billion USD. AES specializes in providing maintenance, rental, and overhaul services to customers worldwide. Operating in 10 countries and continuing to expand, AES is a growing force in the industry. Its North American operations, which include coverage of Canada, represent the largest segment of the AES division, with projected 2024 sales surpassing 70 million USD. Now offering FLIGHT BENEFITS for exclusive airfare savings along with hotel and rental car discounts!: At Alvest Equipment Services (the world leader in Ground Support Equipment), we look for mechanics who not only enjoy using their skills in troubleshooting hydraulic, electrical or HVAC issues but like having fun while doing so! We foster an...

The Department of Children and Families seeks dedicated child welfare professionals who are committed to upholding the Department’s fundamental mission of protecting children from abuse and neglect to ensure they are able to grow and thrive in a safe and nurturing environment. The Department’s vision is that all children have the right to grow up in a nurturing home, free from abuse and neglect, with access to food, shelter, clothing, health care and education. DCF works toward establishing the safety, permanency and well-being of the Commonwealth's children by stabilizing and preserving families; providing quality temporary alternative care, when necessary, safely reunifying families; and when necessary and appropriate, creating new families through kinship, guardianship or adoption. Preferred applicants will possess a demonstrated commitment to the core practice values: 1) child-driven, 2) family-centered, 3) community-focused, 4) strength-based, 5) committed to...

About Blue Cross and Blue Shield of Minnesota At Blue Cross and Blue Shield of Minnesota, we are committed to paving the way for everyone to achieve their healthiest life. We are looking for dedicated and motivated individuals who share our vision of transforming healthcare. As a Blue Cross associate, you are joining a culture that is built on values of succeeding together, finding a better way, and doing the right thing. If you are ready to make a difference, join us. How Is This Role Important to Our Work? The Health Support Coordinator (HSC) is a member of the Blue Cross Blue Shield of Minnesota (BCBSMN) Care Management (CM) team and is responsible for cross-functional support within the CM department. In this role, the Health Support Coordinator provides moderate to advanced support to CM clinicians with their utilization management, case management, and disease management activities, with the processes currently in place for medical, surgical, and behavioral...

Job Description As a Technical Solution Analyst, you will improve, supervise and support the applications. You will perform ongoing fixing, enhancements to the application ensuring the solution is fully optimized and operational. Your end goal is to meet and exceed client contractual obligations related to incidents and enhancements to the client's solution. We are looking for versatile and innovative individuals with a willingness to learn along with a technical background supported by experience or education in information technologies. Additionally, respond to requests or improvements from users, act as focal point resource for the team and represent the team at key internal or client meetings planned or whenever vital. Will also be required to support a scheduled on call rotation for critical client issues specific times throughout the year. Career Level - IC1 Responsibilities Work involves problem solving with assistance and mentorship in understanding and...

Job Description As a Principal Support Analyst, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Much of your time will be spent troubleshooting service requests, retesting workflows, resolving client incidents and maintaining frontend and backend applications while creating documentation throughout the duration of an issue. While performing troubleshooting via backend methods, you will capture log files, query tables, update database fields, and update servers. As you work with Oracle technologies, you prioritize your work and provide exceptional service and accomplishments to your team and customers. Career Level -...

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Field Technician III (LMR - Land Mobile Radio Support) Position Summary The Radio Installation Technician is entrusted with the essential task of servicing and maintaining critical communication systems. These systems encompass a wide range of technologies including Astro 25 systems, Conventional Radio, Telcom systems, Computer Aided Dispatch Systems & Mobile Data Terminals, Recording Systems, Subscribers, parts/accessories, fleet mapping, dispatch centers, Network Equipment, and Bi-Directional Amplifier's. Essential Responsibilities The Field Technician III works on the Network Communications Field Service team with the primary responsibility of Network...

Job Description As a Principal Support Analyst, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Much of your time will be spent troubleshooting service requests, retesting workflows, resolving client incidents and maintaining frontend and backend applications while creating documentation throughout the duration of an issue. While performing troubleshooting via backend methods, you will capture log files, query tables, update database fields, and update servers. As you work with Oracle technologies, you prioritize your work and provide exceptional service and accomplishments to your team and customers. Career Level -...

Job Description As a Technical Solution Analyst, you will improve, supervise and support the applications. You will perform ongoing fixing, enhancements to the application ensuring the solution is fully optimized and operational. Your end goal is to meet and exceed client contractual obligations related to incidents and enhancements to the client's solution. We are looking for versatile and innovative individuals with a willingness to learn along with a technical background supported by experience or education in information technologies. Additionally, respond to requests or improvements from users, act as focal point resource for the team and represent the team at key internal or client meetings planned or whenever vital. Will also be required to support a scheduled on call rotation for critical client issues specific times throughout the year. Career Level - IC1 Responsibilities Work involves problem solving with assistance and mentorship in understanding and...

Job Details Working Title: Cannabis Expungement Board Solution Support Specialist Job Class: Information Technology Specialist 4 Agency: Minnesota IT Services Job ID : 85491 Location : St. Paul Telework Eligible : Yes #LI-Hybrid Full/Part Time : Full-Time Regular/Temporary : Unlimited Who May Apply : Open to all qualified job seekers Date Posted : 04/10/2025 Closing Date : 04/23/2025 Hiring Agency/Seniority Unit : Minnesota IT Service Division/ Unit : Cannabis Expungement Board (CEB) Work Shift/Work Hours : Day Days of Work : Monday - Friday Travel Required : No Salary Range: $36.52 - $60.24 / hourly; $76,253 - $125,781 / annually Job Class Option : Application Classified Status : Classified Bargaining Unit/Union : 214 - MN Assoc of Professional Empl/MAPE FLSA Status : Exempt - Administrative Designated in Connect 700 Program for Applicants with Disabilities: Yes The work you'll do is more than just a...

Company Description Founded in 2014, Shippeo is a leading European SaaS company specializing in supply chain visibility. Over the past two years, we have experienced rapid growth, securing €140 million in funding, including €30 million raised in January 2025. At Shippeo, we take pride in our exceptional diversity, with a team comprising 27 nationalities and fluent in 29 languages. With offices spanning Europe, North America, and most recently Asia, we deliver global, multimodal, real-time transportation visibility to customers across industries such as retail, manufacturing, automotive, and CPG. Our vision is to become the world's leading data platform for the freight industry. By leveraging our expanding network, real-time data, and AI, we empower supply chains to deliver superior customer experiences while achieving operational excellence. Job Description Role Summary At Shippeo, we are redefining real-time transportation visibility with our cutting-edge...

Company Introduction Alvest is a global leader in the manufacturing and distribution of airport ground support equipment, operating through its key entities TLD, Smart Airport Services (SAS), and Alvest Equipment Services (AES), with consolidated sales exceeding 1 billion USD. AES specializes in providing maintenance, rental, and overhaul services to customers worldwide. Operating in 10 countries and continuing to expand, AES is a growing force in the industry. Its North American operations, which include coverage of Canada, represent the largest segment of the AES division, with projected 2024 sales surpassing 70 million USD. Now offering FLIGHT BENEFITS for exclusive airfare savings along with hotel and rental car discounts! At Alvest Equipment Services (the world leader in Ground Support Equipment), we look for mechanics who not only enjoy using their skills in troubleshooting hydraulic, electrical or HVAC issues but like having fun while doing so! We foster an environment...

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn and grow? A position at Xcel Energy could be just what you’re looking for. Manager, IT (LMR - Land Mobile Radio Support) Position Summary The Manager IT (LMR - Land mobile Radio Support) is responsible for leading a team in end-to-end lifecycle management of an assigned IT Portfolio capability. Accountable for planning, delivery and operation of services, products and processes, as well as people leadership and vendor management. They continuously innovate their product or service and contribute to achieving IT and Enterprise Strategies and KPIs. Essential Responsibilities Leadership: Lead and manage the performance and development of staff. Lead priorities and manage work performance of staff, vendors and contractors. Provide leadership as needed...

Job Description As a Principal Support Analyst, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Much of your time will be spent troubleshooting service requests, retesting workflows, resolving client incidents and maintaining frontend and backend applications while creating documentation throughout the duration of an issue. While performing troubleshooting via backend methods, you will capture log files, query tables, update database fields, and update servers. As you work with Oracle technologies, you prioritize your work and provide exceptional service and accomplishments to your team and customers. Career Level -...

Job Description As a Principal Support Analyst, you will offer strategic technical support to assure the highest level of customer satisfaction. A primary focus is to create/utilize automated technology and instrumentation to diagnose, document, and resolve/avoid customer issues. You are expected to be an expert member of the technical problem solving/problem avoidance team, routinely sought after to address extremely complex, critical customer issues. Much of your time will be spent troubleshooting service requests, retesting workflows, resolving client incidents and maintaining frontend and backend applications while creating documentation throughout the duration of an issue. While performing troubleshooting via backend methods, you will capture log files, query tables, update database fields, and update servers. As you work with Oracle technologies, you prioritize your work and provide exceptional service and accomplishments to your team and customers. Career Level -...

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other...