Full time
CAYS Inc
Lansing, MI, USA
We are seeking a Conversational AI Engineer to design, implement, and enhance a conversational AI agent leveraging the latest advancements in Generative AI and Natural Language Processing (NLP). This role will work closely with business stakeholders to understand user needs, analyze AI interactions, and develop intelligent, responsive chatbot experiences. The ideal candidate has experience with Dialogflow CX, Vertex AI, BigQuery, and Looker Studio, as well as a deep understanding of LLMs (Large Language Models), prompt engineering, and fine-tuning AI models. Key Responsibilities Develop and optimize a Generative AI-powered virtual assistant to provide accurate, dynamic, and context-aware responses. Leverage LLMs and fine-tuning techniques within Vertex AI for advanced conversational capabilities. Implement and refine conversational experiences in Dialogflow CX, incorporating Playbooks and Tools for structured interactions. Analyze chatbot performance...