Full time
OpenText
Troy, MI, USA
OPENTEXT OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. YOUR IMPACT This is a senior technical support engineer role in the Fortify on Demand team, with a goal to provide the highest level of customer satisfaction. As an Enterprise Support Engineer, you will act as a single point of contact your assigned customers, providing technical support on the Fortify on Demand offering. What The Role Offers The role is to provide expert technical support guidance to customers for the Application Security needs, working proactively to avoid issues and ensuring rapid incident resolution when problems occur. As a Technical Account Manager, you will conduct...