71 bilingual customer service agent jobs found

Job Order #54571 Branch: 44-Austin, TX Come Grow with Us! TMD Staffing is looking to hire Bilingual Billing Agents in North Austin, Texas! Pay Rate: $18.00 Shift: M-F 10:00 a.m. - 7:00 p.m. M-F (Occasional Saturday) MUST BE BILINGUAL (Spanish/English) Have you ever paid a bill online? You will be assisting others in making online payments for different billers. Patience is required as you will be working with those who may not be tech-savvy or have issues making online payments. Work Environment : In Office Job Description: This is an inbound call center position. You will be assisting government identities and customers in taking payments and posting to their accounts. (IE; Property Tax, etc.) Employment Requirements: High School Diploma or Equivalent Previous Customer Service and/or Call Center Experience (minimum 1 year) Proficient with working with web-based applications and Microsoft Office products Keyboarding, Data Entry and Computer Proficiency...

What success looks like in this role: Answers moderately complex questions, following guidelines and using judgment based on experience with related incidents and service requests. Requests handled include support of hardware, software, client and COTS applications as well as network and user administration. Escalates complex problems to other resolver teams or vendors. Utilizes problem solving and analytical skills to effectively resolve challenging incidents. Supports L1 agents in ongoing day to day questions related to client incidents, requests and queries. You will be successful in this role if you have: High School Diploma or GED required May require technical certification or Associate Degree Generally, 1-2years’ experience in area of responsibility ***MUST BE BILINGUAL SPANISH This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant...