Contract
OSTechnical
Irvine, CA, USA
Senior Salesforce Business Analyst- Long Term contract. W2 Only. On-site at Irvine, CA. No third parties please. Sr. Business Analyst will be primarily responsible for support and enhancement of the existing CRM and integrated web systems. Responsibilities include day-to-day break-fix support as well as implementing enhancements and projects by means of: analysis, requirements gathering, functional design specification, testing, training and documentation of CRM and web systems. This role will own the management of all requirements gathering, analysis, testing of incoming user requests, including effectively documenting and articulating tactical and strategic requirements to management, business stakeholders, and developers for the purpose of developing solutions for the business units involved. This role will serve as the functional expert for CRM applications and develop use cases and screen mock-ups describing business processes and expected functional experience.....