Part time
HCF Australia
Sydney NSW, Australia
Join Australia's first registered health fund as a Claims Assessor. The Claims Assessor will be responsible for processing high volumes of ancillary, hospital or medical claims. This role has a strong customer service focus, and it is essential that accurate information and exceptional service is provided in responding to enquiries raised by internal customers, members, Medicare Australia and providers. A thorough understanding of the funds policies and procedures are required. This is a permanent, part time role. This role is based in the Sydney CBD with hybrid working available. The responsibilities of the role include but are not limited to the following: Assess and process all types of ancillary claims within SLAs Review and pay claims in accordance with Fund Rules and policies Maintain claims quality by ensuring processing accuracy targets are achieved and error rates are below unit KPI’s Achieve productivity targets as set per unit KPIs Process rejected,...