Full time
The University of Iowa
Iowa City, IA
The University of Iowa Health Care – University Campus is seeking a Clinic Services Specialist. This position is responsible for facilitating patient access in the Family Medicine Clinic following the guidelines set forth by the Family Medicine Department, Patient Appointment Center (PAC) and University Hospital. Engages with patients during visit check-in, check-out, and by phone utilizing the resources available to maintain the Ambulatory Care Services “Standards of Excellence.” Serves as mentor, role model, and service excellence ambassador for staff, co-workers, patients, and visitors. May perform other duties as assigned. Duties to include: Provide Patient Access Services to Clinical and Non-Clinical Departments Responsible for scheduling patient appointments and visits using the EPIC system. Schedules obstetrics workups, and OB referrals from the Free Medical Clinic Iowa City. Works closely with OB faculty & residents to ensure appropriate appointments are...

