1087 cloud center engineer jobs found

Cloud Contact Center Engineer @ Lansing, Michigan, USA position contract PR- $57/hr on W2 BR - $75/hr on C2C NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology Works with the Architecture team to design, develop, and deploy APIs, consume APIs. Understand business requirements with...

Hi, Greetings from DIA SOFTWARE SOLUTIONS LLC! We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position? Direct client Req:: Need Cloud Contact Center Engineer(Nice InContact CXone), MI, Hybrid PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM ! Job Description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and...

Job Title: Cloud Contact Center Engineer Job ID: 25-05759 Location: Lansing, MI Duration: 1 year with possible extension. Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology Works with the Architecture team to design, develop, and deploy...

NICE CXONE IN Contact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology Works with the Architecture team to design, develop, and deploy APIs, consume APIs. Understand business requirements with the ability to translate to technical requirements Prepare design documents based on...

Hi , I hope you are doing well. This is Bharath from Beacon Info. Please find the below job description and let me know your interest... Role: NICE CXOne Developer and Cloud Contact Center Engineer Location: Lansing, MI (Hybrid) Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design...

Position : Cloud Contact Center Engineer Location: Lansing, MI Duration: 12+ months Top Skills & Years of Experience: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred] NICE CXOne Studio experience [3+ years of experience preferred] Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred] Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred] Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job Dice Id: 91129048 Position Id: 8505874

Position: Cloud Engineer - Cloud Contact Center Engineer Location: Lansing, MI Exp: 9+ Years Email : dineshyenugula@egrovesys.com Top Skill & Years of Experience Required: • Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred] • NICE CXOne Studio experience [3+ years of experience preferred] • Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred] • Ability to develop, maintain, and troubleshoot web service API calls [5+ years of experience preferred] Please do NOT submit ‘DevOps Cloud Engineers, Genesys or Amazon Engineers’. Manager is looking for an Engineer to code on the NICE CXone platform. Position location: Lansing, MI. Highly prefer candidates located in MI for hybrid schedules. If a candidate is outside of MI, please...

DTS is looking for Cloud Contact Center Engineer for our direct client Position in Lansing, MI. Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology Works with the Architecture team to design, develop, and deploy APIs, consume...

Cloud Contact Center Engineer Primary Location: Lansing, Michigan V-Soft Consulting is currently hiring for a Cloud Contact Center Engineer for our premier client in Lansing, Michigan . Education and Experience Critical: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred]. NICE CXOne Studio experience [3+ years of experience preferred]. Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python [4+ years of experience preferred]. Ability to develop, maintain, and troubleshoot webservice API calls [5+ years of experience preferred]. Desired: Experience in Contact Center Dashboard Creation. Experience with Salesforce. Base knowledge of intersystem networking, and data traffic flow between...

Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology Works with the Architecture team to design, develop, and deploy APIs, consume APIs. Understand business requirements with the ability to translate to technical requirements...

Hello Friends , I Hope you are doing well. This is Surya from Humac Inc. , Please check the following job description, and if you are interested, or know someone who might be interested, please share your updated resume to reach you. Role: CXone Cloud Contact Center Engineer Location: Lansing, MI(Hybrid) Please do NOT submit DevOps Cloud Engineers, Genesys or Amazon Engineers . Manager is looking for an Engineer to code on the NICE CXone platform. Position location: Lansing, MI. Highly prefer candidates located in MI for hybrid schedule. If candidate is outside of MI, please indicate location will consider 100% remote for outside MI candidates. Top Skill & Years of Experience Required: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) [5+ years of experience preferred] NICE CXOne Studio experience [3+ years of experience preferred] Ability to program in...

About Dechen Consulting Group (DCG) Dechen Consulting Group (DCG) is a rapidly expanding, innovative IT Professional Services and Management Consulting company with a track record of more than twenty-five years in delivering skilled professionals to our clients across diverse sectors. Job Opportunity We are currently seeking a Cloud Contact Center Engineer for a W2 contract or a C2C opportunity in Lansing, MI. This role has the potential to extend over multiple years, with the chance to transition to a direct hire position with our client. We provide healthcare, vacation, relocation assistance, and visa sponsorship/transfer. This role offers excellent prospects for career progression! Role Description This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics include: Confident in a client-facing role and possess the ability to manage multiple stakeholders....

Job Title: Cloud Contact Center Engineer Job ID: 25-05759 Location: Lansing, MI Duration: 1 year with possible extension. Role description: NICE CXONE InContact Contact Center Engineer -- This is a technical lead role working with cross-functional teams and agency business teams to support and implement complex agency contact center solutions. Specifics below: Confident in a client facing role and possess the ability to manage multiple stakeholders. Coordinate and perform release planning, development, testing, and releases on multiple agencies IVR enhancements. Build Call flow designs, Chat and integration to backend systems using application program interfaces (API). Manage NICE BU and provide Subject Matter Expertise (SME) input into solution design, and optimization for network solutions. Skills based routing design and implementation for voice, chat, email, and SMS contact center technology Works with the Architecture team to design, develop,...

Job Title: NICE CXone Cloud Contact Center Engineer Location: Lansing, MI Duration: 12 Months+ Pay Rate: $100/hr on C2C / 1099 all inclusive (OR) $90/hr on W2 Position location : Lansing, MI. Highly prefer candidates located in MI for hybrid schedule. If candidate is outside of MI, please indicate location will consider 100% remote for outside MI candidates. If submitting candidate outside of MI, please have them confirm their current location on RTR email document. Interviews : Virtual Interview via MS Teams video. Please use laptop and be prepared so share screen if asked. Use of headphones is strongly discouraged. A screenshot photo of candidate will be required for any Teams interviews as well as a vendor present at beginning of interview to validate candidate. Close to Submissions on 1/13 at 10am EST. Top Skill & Years of Experience Required: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, Omnichannel,...

Skills: Critical: Knowledge of Nice InContact CXone (ACD, IVR, Auto Dialer, OMNIChannel, WFM, Studio, Interaction Analytics, POCs & Auto Attendant) NICE CXOne Studio experience Ability to program in one or more of the following software languages: C#, C++, Java, JavaScript, Python Ability to develop, maintain, and troubleshoot webservice API calls Desired: Experience in Contact Center Dashboard Creation Experience with Salesforce Base knowledge of intersystem networking, and data traffic flow between components. Ability to troubleshoot end to end Call center application including Chrome and Edge issues when interacting with a Web based application like Salesforce/ Microsoft Dynamics. Position location: Lansing, MI. Highly prefer candidates located in MI for hybrid schedule. If candidate is outside of MI, please indicate location will consider 100% remote for outside MI candidates. Interviews: Virtual Interview via MS Teams video....

CoreWeave is the AI Hyperscaler™, delivering a cloud platform of cutting edge services powering the next wave of AI. Our technology provides enterprises and leading AI labs with the most performant, efficient and resilient solutions for accelerated computing. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe. CoreWeave was ranked as one of the TIME100 most influential companies of 2024. As the leader in the industry, we thrive in an environment where adaptability and resilience are key. Our culture offers career-defining opportunities for those who excel amid change and challenge. If you’re someone who thrives in a dynamic environment, enjoys solving complex problems, and is eager to make a significant impact, CoreWeave is the place for you. Join us, and be part of a team solving some of the most exciting challenges in the industry. CoreWeave powers the creation and delivery of the intelligence that drives...

Greetings! We are actively Hiring an Google Cloud Platform Architect Position. This is a contract opportunity with one of our clients. I have attached the job descriptions below for your review. Job Title: Google Cloud Platform Architect Position Duration: Full Time / Long term Contract Location: Chicago IL / Glenview IL Required Skills and Qualifications: Education: Bachelor s degree in computer science, Information Technology, or a related field. Experience: 5+ years of experience in cloud architecture, with at least 3 years of hands-on experience in Google Cloud Platform. Certifications: Google Cloud Certified Professional Cloud Architect (mandatory); other relevant certifications like Google Cloud DevOps Engineer are a plus. Technical Expertise: Proficiency in Google Cloud Platform services, including Compute, Storage, Networking, Big Data, and Machine Learning tools. Experience with microservices architecture, containerization...

Network Engineer Primary Location: Itasca, Illinois V-Soft Consulting is currently hiring for a Network Engineer for our premier client in Itasca, Illinois . WHAT YOULL NEED: Technical Requirements and Certifications Certifications such as CCIE, CCDE, CISSP or equivalent are highly desirable. Education and Experience Bachelors degree in information technology, computer science, related field, or equivalent experience. Relevant industry certifications (e.g., CCNA, CCNP, CompTIA Network+) are preferred. 5-10 years of experience working as a Network Engineer or in a similar role. Hands-on experience with routing and switching technologies (e.g., Cisco, Meraki). In-depth knowledge of networking protocols, and technologies including TCP/IP, BGP, OSPF & EIGRP, VRRP, HSRP, VLANs, VTP, VoIP, Multicast, SDN, DNS, DHCP, SNMP, QoS, DSCP, SAML, 802.1x, Radius....

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Field Service Technician IV will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be...

Sr. Software Engineer - Sitecore Burlington Office, 62 Merchants Row, Williston, Vermont, United States of America • Fishkill Retail Outreach, 300 Westage Business Center Drive, Fishkill, New York, United States of America • Headquarters Office, 625 State Street, Schenectady, New York, United States of America • Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America • Tarrytown Office, 303 South Broadway, Tarrytown, New York, United States of America Req #2317 Thursday, January 9, 2025 At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for a Sr. Software Engineer - Sitecore to join #TeamMVP. If you have a passion for developing Sitecore solutions, high quality code, and delivering great web experiences for customers, this is the opportunity for you. What's in it for you: Growth opportunities to uplevel your...

Workplace Flexibility: Hybrid For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling. Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives. Our five Core Values empower us to achieve Our Purpose: Patient Focus, Integrity, Innovation, Impact and Empathy. Learn more about Life at Olympus. **Please note: All correspondence will be sent from our Olympus domain (@Olympus.com). If you receive correspondence from an entity other than @Olympus.com, it is likely not legitimate. Job Description The Principal Design Quality Engineer provides professional expertise for Software quality and best practices in SW design, development, release, and support across the global organization and assists development teams in applying regulatory rigor to Agile...

About Us: Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary: The Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be...

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary The Sr. Field Service Technician will be responsible for overdelivering on the internal and external customer experience at our service locations. The ideal candidate will possess the technical acumen and the ability to provide a strong level of customer service. If you're able to think quickly on your feet, have a go-getter attitude, possess great communication skills, and have a passion for adventure, then we want you on the team. You will be...

Your role at Dynatrace Dynatrace is looking for a Learning Management Systems (LMS) Support Engineer for the LMS Operations team. As a Learning Management Systems Support Engineer , you’ll play a crucial role in ensuring the smooth operation and effective utilization of the organization’s learning management system. Your responsibilities will span from technical administration to user support. Responsibilities: Administer and manage cloud environments, ensuring high availability and performance. Develop, update, and maintain CloudFormation templates or similar deployment automation scripts to automate the provisioning and deployment of infrastructure. Oversee the administration of our Learning Management System (LMS), including user management, content delivery, and system updates. Troubleshoot and resolve issues related to cloud automation, using logs and observability tools to diagnose and rectify problems promptly. Troubleshoot and resolve issues related to...