Facebook App
Austin, TX, USA
Summary: Enterprise Engineering Engagement delivers internal end-user technical support that drives productivity at Meta. We are a dynamic, diverse and globally dispersed team of IT professionals. Our mission is to unlock every individual’s productivity and to this end, we are undertaking an exciting transformation roadmap across our tooling and processes. As we progress our digital strategy transformation, with a focus on self-service, dynamic, and targeted “right channeled” solutions, we are seeking a Content Strategist to work within our Service Experience team.The Service Experience Team is a multidisciplinary team of experts spanning Customer Experience, Quality and Knowledge Management and responsible for initiatives that are part of the Global Transformation Program. This team partners most closely with Business Analysts, Engineering, Product Managers, Data Analysts, UX researchers, and strategic teams that represent various operational processes and programs.We’re...