Full time
L'Oreal
Des Peres, MO, USA
Lancôme is known for luxurious service, innovative products, and for the people behind them. The Lancôme Counter/Business Manager represents the Lancôme brand by sharing skills and knowledge, with a focus on maximizing team effectiveness. Key Responsibilities: Maintain awareness of existing competitive ranking and daily knowledge of all sales achievements vs. goal for staff. Oversee training and development of staff. Mentor and coach beauty advisors on product knowledge, performance, KPIs, and service behaviors. Manage and execute all customer events held at store. Review the status of the customer registry and sampling log with the team Maintain frequent communication with Lancôme Field Sales and Training Executives and Retailer Department Manager. Establish relationships with key retailer departments (personal shopper, director of special events, visual.) Regularly attend Lancôme-hosted seasonal training seminars twice a year and/or digital learning...