6705 customer care associate jobs found

Job Description Insight Global is seeking a Customer Care Associate for one of our clients who is a growing leader in education, operating schools and educational programs around the world that span the life cycle of a student from early learning to higher education. This role will be hybrid remote in Parma, OH - working 2 days onsite 3 days remote. This would be for first shift, Monday through Friday. First shift is 7:00-3:30pm EST. This is a 3-month contract with potential extensions based on performance. In this role you will be responsible for the initial contact with customers to understand and document reported issues. You will accurately document users' information, triage steps and resolutions/escalation notes. Most of the calls will be between 3-5 minutes long where your main goal is to get all of the caller's information accurately and let them know what triage steps are next. You will be expected to handle about 80+ calls per day during our client's busy season. We...

Skip to main content Must include a resume when applying This position is remote - must reside in Kansas Customer Experience Associate - Medicaid Hours of Operation: 8 am – 7 pm CST (8- hours shifts) Possible shifts – will be determined based on business needs Shifts – 8:00am – 4:30pm 8:30am – 5:00pm 9:00am – 5:30pm 10:30am – 7:00pm Training is remote M-F 8:00am - 4:30pm - approx 6 weeks long. Training will be done remotely via video. Must have camera on during training Class Starts: Mid to late January - No time off during training period Equipment will be provided - must have dedicated workspace free of interruptions Must have Internet speeds of 10mpbs upload -50mpbs download Wage: Customer Experience Associate III $16.25/hr, which may be below your state's minimum wage. Please take this into consideration when applying. Customer Experience Associate III Bilingual - $16.75/hr, which may be below your state's minimum wage. Please take this...

Skip to main content Must include a resume when applying This position is remote - must reside in Kansas Customer Experience Associate - Medicaid Hours of Operation: 8 am – 7 pm CST (8- hours shifts) Possible shifts – will be determined based on business needs Shifts – 8:00am – 4:30pm 8:30am – 5:00pm 9:00am – 5:30pm 10:30am – 7:00pm Training is remote M-F 8:00am - 4:30pm - approx 6 weeks long. Training will be done remotely via video. Must have camera on during training Class Starts: Mid to late January - No time off during training period Equipment will be provided - must have dedicated workspace free of interruptions Must have Internet speeds of 10mpbs upload -50mpbs download Wage: Customer Experience Associate III $16.25/hr, which may be below your state's minimum wage. Please take this into consideration when applying. Customer Experience Associate III Bilingual - $16.75/hr, which may be below your state's minimum wage. Please...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Conduent. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Must include a resume when applying This position is remote - must reside in Kansas...

In person Training - 7 weeks 8a-5p In office once a month for office meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife customers with questions on their policy, features, benefits and executing on requests for transactions or processing. Create an environment that promotes a high level of engagement among associates and delivers on superior customer satisfaction. Clearly communicate with and coach associates to ensure key business metrics are delivered. Principal Responsibilities: * Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife...

In person Training - 7 weeks 8a-5p In office once a month for office meetings Summary of Responsibilities: Throughstrong leadership, the US Customer Care Supervisor ensures that the service team offers a customer-centric experience on every call that is consistent with GCS values and principles, while assisting MetLife customers with questions on their policy, features, benefits and executing on requests for transactions or processing. Create an environment that promotes a high level of engagement among associates and delivers on superior customer satisfaction. Clearly communicate with and coach associates to ensure key business metrics are delivered. Principal Responsibilities: * Virtual roles predominately work from a home office with periodic visits to the assigned GCSO office as needed for team events, meetings, training, business continuity, etc. * Supervise and lead a team of customer care associates who engage in providing service on a variety of MetLife...

This role isn't on the other end of a complaint line, and escalated callers are rare. Instead, you're empowered to provide a call experience that doesn't rely on a script, and you’ll own it from the first "Hello!" to problem resolution. Working on each unique call from beginning to end lets you focus on the details needed to find the right solutions and provide a superior call experience. Each day, you will be helping people with similar values to your own to make the most of all they've been given. And your passion for serving others combined with integrity in your words and actions is essential to your success. The calls Building rapport with callers of diverse backgrounds is vital to accurately assess the situation and present potentially complex solutions. It requires quickly navigating multiple systems and at the same time engaging callers with clear, concise, and positive language as you gather relevant information. We are passionate about the client experience....

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Job Description As a Clinical Reviewer, Nurse, you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients'...

Responsibilities A professional nurse is an individual accountable for the care of a group of patients. The Registered Nurse (RN) focuses on safe effective patient and family centered care, customer satisfaction and quality outcomes. The RN is responsible for assisting in maintaining a financially stable unit, promoting his/her own development with an emphasis on evidence based practice and education supported by a Practice Governance framework. The RN supervises licensed and non-licensed staff members. Applying the caring processes of the Kristin M. Swanson Model of Care, the RN has the responsibility to assess, develop, implement and evaluate the plan of care. The RN focuses on patient and family comforts, education and satisfaction. The RN applies his/her educational and professional experiences in the delivery of quality care and mentoring/precepting staff. About Discover a healthcare career designed with you in mind at Norton Healthcare. Whether you are an upcoming...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Job Description As a Clinical Reviewer, Nurse, you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients'...

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details The Managing Consultant will be responsible for delivering key components of client service engagements, identifying new business opportunities within existing clients and supporting various aspects of practice development, as assigned. In addition, assists in evaluating requests for enhancements, communicating best practices for technology implementations, identifying opportunities for additional offerings, facilitating discussions with operations/customers to clarify business requirements/needs and managing customer...

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Certified Medical Assistant - East Springfield Internal Medicine $2500 sign-on bonus! As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Job Summary: The Certified Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring...

The Account Executive is responsible for promoting medical equipment and supplying products to all assigned prospective accounts. Develops and maintains productive working relationships with doctors, hospitals, medical schools, retail companies, and care facilities. Research and studies information on new equipment and products to gain technical knowledge of medical application. Conducts sales calls to seek orders of current products and demonstrate new equipment. Ensures that customers are well satisfied with products and services. Make recommendations to management regarding pricing and sales projections. Assists area personnel as needed. Essential Functions And Main Duties Assumes responsibility for the effective performance of area sales functions. Makes sales presentations of medical equipment or supplies to prospective customers; demonstrates product features Utilizes consultative questioning to understand customer needs and suggest appropriate equipment or products...

Summary Join our team as a Registered Nurse in the Emergency Department at Lexington VA Health Care System. Provide exceptional care to Veterans, ensuring quality nursing services and positive patient outcomes. Collaborate with an interdisciplinary team in a fast-paced environment. If you are passionate about making a difference, apply now and contribute to our mission of outstanding healthcare for those who have served our country. This job is open to The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Clarification from the agency NOTE: The 2-page Resume requirement does not apply to this position. For more information, refer to Required Documents below Duties Responsible and accountable for all elements of the nursing process in direct patient care supervision. Coordinates care focused on patient...

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Job Description As a Clinical Reviewer, Nurse, you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients'...

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Mercy Health About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Bon Secours About Us As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of...

Southwest Care Center employees can answer yes to these 3 questions: 1. Do you want to make a difference? 2. Do you believe everyone is entitled to quality healthcare? 3. Do you desire to serve the underserved in your community? For over 25 years, Southwest Care Center has been providing exceptional healthcare to the communities of Santa Fe and Albuquerque, NM. We are a non-profit, FQHC-LAL providing medical, behavioral health, case management, community outreach, diabetes education, and pharmacy services. We are proud to offer gender equity medicine, syringe exchange, and HIV/Hep C treatment, testing and other services within our communities. Southwest Care Center is currently seeking an experienced full-time Population Health Manager. This position supports all SCC locations in Santa Fe and Albuquerque; therefore, candidate must reside in the local market area of Albuquerque or Santa Fe, New Mexico and able to travel between the two cities as needed....

Imagine Early Learning and Child Care Position: Administrative Assistant Pay Type: Exempt Non-exempt Reporting Relationships The Administrative Assistant reports to the Executive Center Director and the Assistant Center Director in the absence of the Executive Center Director. May also take direction from the Assistant Center Director. Location Though assigned to a specific center, the Administrative Assistant may be asked to work at alternate locations within his/her given region. In addition, travel may be required for trainings, conferences, or professional development. Qualifications The Administrative Assistant’s qualifications must meet or exceed state licensing requirements for age, education, and experience as well as: ▪ A Bachelor’s or an Associate Degree in Early Childhood Education is preferred ▪ Preferred at least three years of experience in a licensed childcare center with children ages 5-13 years ▪ Knowledge of local and state laws...

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. Mercy Health As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Respiratory Care Practitioner I/Flat Rate/WEO - Springfield Regional Medical Center Job Summary: The Respiratory Care Practitioner I is responsible for providing respiratory care through patient assessment, planning, intervention, education, and evaluation....

Your Future Evolves Here Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones. Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business. Join Evolent for the mission. Stay for the culture. What You'll Be Doing: Job Description As a Clinical Reviewer, Nurse, you will be a key member of the utilization management team. We can offer you a meaningful way to make a difference in patients'...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Consolidated Electrical Distributors. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Summary Job title: Warehouse Associate Job ID: null Department: Kansas City - RIS Location: null-null Description Summary: Looking for an associate to work in a fast-paced warehouse environment where every day is different. Will work in warehouse, move merchandise, receive & unload trucks, load trucks, cleanup work area, wrap & ship by UPS & LTL daily. Hard working, team oriented and self-starting are a must. Reports to: OPERATIONS...

Overview At Wipfli, people count. At Wipfli, our people are core to everything we do-the catalyst behind our ability to create exceptional impact and extraordinary results. We believe in flexibility. We focus on relationships. We encourage each individual to follow their own path. People truly matter and they feel it. For those looking to make a difference and find a professional home, Wipfli offers a career-defining opportunity. Responsibilities Role Summary The Service Desk Lead (Engineer II) is a pivotal member of our IT Service Desk team, responsible for managing day-to-day ticket queues, driving continuous improvement, and supporting service desk operations. This role enhances operational efficiency, improves ticket quality, and supports team training and documentation efforts. The Service Desk Lead acts as a mentor, facilitates daily operations, and leads initiatives to improve customer satisfaction and team performance. Responsibilities Oversee daily...

Responsibilities: A professional nurse is an individual accountable for the care of a group of patients. The Registered Nurse (RN) focuses on safe effective patient and family centered care, customer satisfaction and quality outcomes. The RN is responsible for assisting in maintaining a financially stable unit, promoting his/her own development with an emphasis on evidence based practice and education supported by a Practice Governance framework. The RN supervises licensed and non-licensed staff members. Applying the caring processes of the Kristin M. Swanson Model of Care, the RN has the responsibility to assess, develop, implement and evaluate the plan of care. The RN focuses on patient and family comforts, education and satisfaction. The RN applies his/her educational and professional experiences in the delivery of quality care and mentoring/precepting staff. Discover a healthcare career designed with you in mind at Norton Healthcare. Whether you are an upcoming New...

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for Datavant. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and...