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Wo
Full time
 
Customer manager - healthcare
Workday Austin, TX, USA
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest...

Feb 03, 2023
CyberCoders
Full time
 
Customer manager
CyberCoders Austin, TX, USA
If you are a Sr. Customer Success Manager with experience in the Saas industry, please read on! We are building a product to bring automation and faster cybersecurity response to small and medium size businesses. We provide a workflow builder with API connections, and concierge technical support to enable any size business to automate technical workflows. With a strong focus on providing real-time response to cybersecurity threats; we aim to automate the 24/7 team you don't have and can't afford. **100% Remote Position** What You Will Be Doing As a key member of the Customer Experience organization youll leverage your strong technical aptitude and understanding of customer success disciplines to drive the adoption and value realization of our robotic process automation (RPA) software.Youll work closely with customers, ensuring satisfaction and building product advocates by understanding their needs and helping them adopt our software platform to meet their desired outcomes....

Feb 03, 2023
Wo
Full time
 
Customer manager - healthcare
Workday Austin, TX, USA
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest...

Feb 03, 2023
CyberCoders
Full time
 
Customer manager
CyberCoders Austin, TX, USA
If you are a Sr. Customer Success Manager with experience in the Saas industry, please read on! We are building a product to bring automation and faster cybersecurity response to small and medium size businesses. We provide a workflow builder with API connections, and concierge technical support to enable any size business to automate technical workflows. With a strong focus on providing real-time response to cybersecurity threats; we aim to automate the 24/7 team you don't have and can't afford. **100% Remote Position** What You Will Be Doing As a key member of the Customer Experience organization youll leverage your strong technical aptitude and understanding of customer success disciplines to drive the adoption and value realization of our robotic process automation (RPA) software.Youll work closely with customers, ensuring satisfaction and building product advocates by understanding their needs and helping them adopt our software platform to meet their desired outcomes....

Feb 03, 2023
eloomi
Full time
 
Customer manager
eloomi Orlando, FL, USA
We are looking for a talented Customer Success Manager who is a master of driving the success of our great customers in the US. You will be your customers’ strategic partner. You will help them adopt eloomi to their learning and development (L&D) processes by using your expert knowledge of the product and providing best case practices. Sounds cool, right? Up for this chance to drive people development and to make a difference for eloomi’s great customers? Then read on! What you will be doing: Manage onboarding of new customers and provide strategic guidance during implementation Proactively manage your own customer portfolio throughout the entire customer journey Become an expert and educate customers on our product to ensure they are leveraging product features effectively and finding value in our services Work closely with Sales, Support, Marketing, and other Technical teams to ensure an exceptional customer experience and take care of any customer...

Feb 03, 2023
CP
Customer manager
ColgatePalmolive Company Auckland, New Zealand
No Relocation Assistance Offered # 150692 - Auckland, North Island, New Zealand Who are we We are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition. At Colgate we have a purpose! Every day around the world, we transform the lives of hundreds of millions people and pet families through groundbreaking innovation, outstanding products and nutrition, and committed people.Our strong culture of collaboration, diversity, sustainability and inclusion is grounded in our core values of Caring, Global Teamwork and Continuous Improvement. Employeesare rewarded by rich career development and career experiences. We pride ourselves on our focus on delivering high ethical, the richness that our diverse team brings,impeccable standards and our dedication to developing our employees. With many...

Feb 03, 2023
ColgatePalmolive
Customer manager
ColgatePalmolive Auckland, New Zealand
No Relocation Assistance Offered # 150692 - Auckland, North Island, New Zealand Who are we We are Colgate - a caring, innovative growth company reimagining a healthier future for all people, their pets, and our planet. We are a leading global consumer products company with portfolios in Oral Care, Personal Care, Home Care and Pet Nutrition. At Colgate we have a purpose! Every day around the world, we transform the lives of hundreds of millions people and pet families through groundbreaking innovation, outstanding products and nutrition, and committed people.Our strong culture of collaboration, diversity, sustainability and inclusion is grounded in our core values of Caring, Global Teamwork and Continuous Improvement. Employeesare rewarded by rich career development and career experiences. We pride ourselves on our focus on delivering high ethical, the richness that our diverse team brings,impeccable standards and our dedication to developing our employees. With many...

Feb 03, 2023
AH
Full time
 
Customer manager
ACI HR Solutions Singapore
Job title: Customer Success Manager Contract type: Permanent Location: Singapore Sector: Technology Provider Reference: JOB_000870[287] Contact name: Leon Nonis Contact email: leon@acihr.com Published: about 7 hours ago Job description The Company Our client is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facilities maintenance, scheduling & labour management, and time & attendance purpose-built for the hospitality market. The Role We are seeking an experienced and motivated customer success professional to join our growing Customer Experience team as a technical Customer Success Manager (CSM) covering clients in the Asia Pacific region (APAC). The individual in this role will be responsible for providing direct support to customers, helping build a customer success team to serve our customers...

Jan 29, 2023
En
Full time
 
Customer manager
Entrust Dallas, TX, USA
Career Growth, Flexibility and Collaboration! Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections...

Jan 28, 2023
En
Full time
 
Customer manager
Entrust Dallas, TX, USA
Career Growth, Flexibility and Collaboration! Entrust is dedicated to securing a world in motion by enabling trusted identities, payments, and data protection around the globe. Headquartered in Minnesota, we offer our colleagues the ability to work globally, in a flexible and collaborative environment. Our team makes an impact!! The Company: Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust’s technologies and expertise help government agencies, enterprises and financial institutions in more than 150 countries serve and safeguard citizens, employees and consumers. We Believe: Securing identities is most effective when we value all identities. We are committed to ensuring that, through diversity and inclusion, the many voices that make up our communities are heard. From unconscious bias training for managers to global affinity groups that create connections...

Jan 28, 2023
Wo
Full time
 
Enterprise customer manager
Workday Austin, TX, USA
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest...

Jan 27, 2023
Idyllo
Contract
 
Customer manager
Idyllo Birmingham, AL, USA
About Idyllo: Idyllo is an early-stage (pre-seed) proptech startup, building a new marketplace that makes it easier for people to find the best products and professionals for their homes. We use user-generated data to anticipate homeowners’ needs, and a business model that helps businesses (vendors) in our network boost their margins and work with customers who trust their expertise. Our team is on a mission to fix and transform the $750 billion home improvement market, drive money back into local communities, and make homes better for people and the environment. We are a Techstars Climate & Energy Tech ‘22 company. Read about us in the Birmingham Business Journal and the Alabama News Center , and find us on the web at www.idyllo.com .  About the role:  We are looking for a driven individual to join our team to support Idyllo’s Birmingham launch, with a focus on household customer success. This person will report to and work directly with the Head of...

Jan 27, 2023
project44
Full time
 
Customer manager enterprise
project44 Austin, TX, USA
Why project44? At project44 we’re on a mission - to make supply chains work. project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce. If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk. Key Accountabilities The Customer Success Manager will serve as the primary interface between project44 and a designated portfolio of...

Jan 27, 2023
Wo
Full time
 
Enterprise customer manager
Workday Austin, TX, USA
Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest...

Jan 27, 2023
Idyllo
Contract
 
Customer manager
Idyllo Birmingham, AL, USA
About Idyllo: Idyllo is an early-stage (pre-seed) proptech startup, building a new marketplace that makes it easier for people to find the best products and professionals for their homes. We use user-generated data to anticipate homeowners’ needs, and a business model that helps businesses (vendors) in our network boost their margins and work with customers who trust their expertise. Our team is on a mission to fix and transform the $750 billion home improvement market, drive money back into local communities, and make homes better for people and the environment. We are a Techstars Climate & Energy Tech ‘22 company. Read about us in the Birmingham Business Journal and the Alabama News Center , and find us on the web at www.idyllo.com .  About the role:  We are looking for a driven individual to join our team to support Idyllo’s Birmingham launch, with a focus on household customer success. This person will report to and work directly with the Head of...

Jan 27, 2023
project44
Full time
 
Customer manager enterprise
project44 Austin, TX, USA
Why project44? At project44 we’re on a mission - to make supply chains work. project44 optimizes the movement of products globally, delivering better resiliency, sustainability, and value for our customers. As the supply chain connective tissue, we operate the most trusted end-to-end visibility platform that tracks more than 1 billion shipments annually for the world’s leading brands. The undisputed leader in the market, project44 was named the Leader in the Gartner Magic Quadrant, #1 in FreightWaves’ FreightTech 25, and the Customer’s Choice in Gartner Peer Insights’ Voice of the Customer report. project44 is headquartered in Chicago with a diverse and fast-growing, global workforce. If you’re eager to be part of a winning team that works together to solve some of the most challenging supply chain challenges every day, let’s talk. Key Accountabilities The Customer Success Manager will serve as the primary interface between project44 and a designated portfolio of...

Jan 27, 2023
CS
Customer manager
CXC Solutions Dallas, TX, USA
Full Job Description CXC Solutions is seeking a Customer Success Manager to join our growing client-facing team. This individual will coordinate projects from inception through delivery. The ideal candidates will have a strong customer management background and will serve as a liaison with an ability to onboard new clients, manage account renewals, identify revenue growth opportunities, manage the customer success processes and metrics, and continuously identify areas for process improvements. Responsibilities Perform account management of portfolio of existing clients Manage customer satisfaction initiatives, including surveys, across all products and services Work with clients to create customer success stories in collaboration with marketing Assist in the onboarding of insurance brokers and employers Identify cross-sell and up-sell opportunities with clients Manage annual renewal process and metrics Handle escalations that may have a strategic impact on...

Jan 26, 2023
Trimble
Full time
 
Customer manager
Trimble Sunrise, FL, USA
3.7 Full-time 9 hours ago Full Job Description Your Title: Customer Success Manager Job Location: Sunrise, FL/ Open to Remote Our Department: e-Builder e-Builder, A Trimble company, is searching for the right person to join our team as a Customer Success Manager. If your mission is to help organizations like our clients use software to succeed, then read on. What You Will Do As a Customer Success Manager at e-Builder, you will work closely with a large portfolio of our enterprise clients to help maximize their success while identifying and mitigating any risks. Your passion, expertise and focus will result in client satisfaction, renewals, client advocacy, and expansion. Build strong relationships by proactively connecting with your assigned client base through phone calls, online meetings, and emails. Represent the voice of the customer within the organization Create and manage success plans for designated clients Analyze and...

Jan 26, 2023
CS
Customer manager
CXC Solutions Dallas, TX, USA
Full Job Description CXC Solutions is seeking a Customer Success Manager to join our growing client-facing team. This individual will coordinate projects from inception through delivery. The ideal candidates will have a strong customer management background and will serve as a liaison with an ability to onboard new clients, manage account renewals, identify revenue growth opportunities, manage the customer success processes and metrics, and continuously identify areas for process improvements. Responsibilities Perform account management of portfolio of existing clients Manage customer satisfaction initiatives, including surveys, across all products and services Work with clients to create customer success stories in collaboration with marketing Assist in the onboarding of insurance brokers and employers Identify cross-sell and up-sell opportunities with clients Manage annual renewal process and metrics Handle escalations that may have a strategic impact on...

Jan 26, 2023
opentext
Lead customer manager program
opentext North Sydney NSW 2060, Australia
OPENTEXT - THE INFORMATION COMPANY As the Information Company, our mission at OpenText is to create software solutions and deliver services that redefine the future of digital. Be part of a winning team that leads the way in Enterprise Information Management. The Opportunity: The Lead, Customer Success Manager (CSM) at OpenText is responsible for working with their assigned Customers throughout their lifecycle and journey. In this role, you are accountable for working cross-functionally to execute the Customer Success framework and provide overall program management support. You will lead and support the required on-boarding, engagement, enablement, success planning and adoption activities including Sales, Professional Services, Customer Support and Product Management teams as required. The CSMs will advocate for the Customer within OpenText to enable the achievement of the customer’s business outcomes. This is an exciting opportunity for an individual that...

Jan 24, 2023
BP
Full time
 
Customer manager
BuildPass Cremorne TAS 7024, Australia
Customer Success Manager Location: Melbourne Company BuildPass is a funded SaaS company with a mission to create better lives in construction. We provide a construction site operations platform that connects builders, subcontractors and tradespeople, creating safe and efficient construction sites. Role BuildPass is a product company at heart. We’ve built a revolutionary tool that looks like nothing else in construction tech, and most importantly, we obsess over our customers. The primary objective is to ensure that we maintain this obsession as we scale. Your role will be to strategise, own the onboarding process, and set up systems and processes to support rapid growth in customers. You will be assisting customers by championing the implementation process of BuildPass and to promote increasing engagement over time. Who are you? The person we’re looking for is: Energetic - customers will thrive off your energy Bold - audacious...

Jan 23, 2023
PP
Full time
 
Digital customer manager
PPG Jacksonville, FL, USA
As a Customer Success Manager – Digital Technology Adoption , you will be responsible for providing onsite growth of digital solutions within your geographic region (South East or SoCal). You will work closely with field sales and corporate teams to drive adoption and usage of PPG’s E-Commerce technology platforms. You will become an expert on the technology platform and an advocate of customer needs. This is not a selling role but a customer service focused role working with existing customers promoting PPG's technical tools. Will report to the Digital Operations Associate Director. PPG offers excellent benefits including paid Vacation, Holiday, and Sick time; Disability and Life Insurance; matching 401k plus additional retirement savings at no cost to you; travel reimbursement and accommodations. About The AC-USCA Digital Team Joining the AC USCA Digital team provides an exciting opportunity to be at the center of transformative business initiatives. You will be...

Jan 22, 2023
BM
Full time
 
Customer manager
Branching Minds Austin, TX, USA
Who We Are & What We Do: Branching Minds’ mission is to empower all educators to effectively, efficiently, and equitably support the holistic needs of their students; and to create a path to academic and personal success for every learner. Already supporting over 1,000,000 students across 100+ districts from 30 states, our vision is to be the most impactful national K12 school district solution for achieving high-fidelity RTI/MTSS; consistently demonstrating our ability to save teachers' planning/documenting time, improve outcomes of our students, and eliminate achievement gaps. As a startup, we don’t have to play by the rules of traditional organizations. We get to be innovative in the solutions we develop for our partners and the way we conduct our business for ourselves. Branching Minds is also a Benefit corporation. We get to prioritize our mission > profit, and the means of getting there is just as important as the ends. We err towards self-management,...

Jan 21, 2023
BM
Full time
 
Customer manager
Branching Minds Austin, TX, USA
Who We Are & What We Do: Branching Minds’ mission is to empower all educators to effectively, efficiently, and equitably support the holistic needs of their students; and to create a path to academic and personal success for every learner. Already supporting over 1,000,000 students across 100+ districts from 30 states, our vision is to be the most impactful national K12 school district solution for achieving high-fidelity RTI/MTSS; consistently demonstrating our ability to save teachers' planning/documenting time, improve outcomes of our students, and eliminate achievement gaps. As a startup, we don’t have to play by the rules of traditional organizations. We get to be innovative in the solutions we develop for our partners and the way we conduct our business for ourselves. Branching Minds is also a Benefit corporation. We get to prioritize our mission > profit, and the means of getting there is just as important as the ends. We err towards self-management,...

Jan 21, 2023
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