28210 customer manager jobs found

Overview: What does this mean for your career? Every day, our teams embrace exciting opportunities with their unique skills and talents to pioneer advancing innovation and radically change how the rail industry navigates the future. At Wi-Tronix, we are inspiring and engineering the skills of tomorrow, today and we are looking for exceptional people who share our passion and are ready to break the rules and re-imagine rail. Big ideas happen here, ideas that keep people safe and an industry we love safely on track. Our culture is about agile collaboration and working here is not just a job-it's a calling to make a difference. What can you expect? We have a highly collaborative culture which involves continuous exchange and vetting of ideas, in person, with Executive Staff and subject matter experts throughout the organization. Our salary ranges, including performance based incentives, are commensurate with experience and we offer a comprehensive benefits...

Overview: What does this mean for your career? Every day, our teams embrace exciting opportunities with their unique skills and talents to pioneer advancing innovation and radically change how the rail industry navigates the future. At Wi-Tronix, we are inspiring and engineering the skills of tomorrow, today and we are looking for exceptional people who share our passion and are ready to break the rules and re-imagine rail. Big ideas happen here, ideas that keep people safe and an industry we love safely on track. Our culture is about agile collaboration and working here is not just a job-it's a calling to make a difference. What can you expect? We have a highly collaborative culture which involves continuous exchange and vetting of ideas, in person, with Executive Staff and subject matter experts throughout the organization. Our salary ranges, including performance based incentives, are commensurate with experience and we offer a comprehensive benefits...

THIS POSITION REQUIRES THE ABILITY TO BE ONSITE IN DALLAS, TX 2 - 3X/WEEK If you are a Customer Success Manager with experience, please read on! Founded in 2015, we are a fast growing company that creates software for the restaurant industry! We are an all-in-one restaurant management platform designed for industry-leading bars, restaurants and hotels. Our intuitive platform is built to accommodate operators from independent restaurateurs to regional and national chains. What You Will Be Doing You will be responsible for leading new inquiries customer implementations, establishing relationships, working with key customer accounts, providing communication and training content, and monitoring group KPIs. What You Need for this Position Required 5+ total years of experience in technical customer support and experience 2+ years of experience as a manager Ability to be onsite in Dallas, TX 2-3x/week Desired Industry experience in restaurant/hospitality SaaS...

Are you passionate about technology? Are you an innovator, problem solver, and do you enjoy working in an entrepreneurial environment? If yes, this position may be right for you. Join and grow with us! Unitas Global is currently seeking qualified candidates to be considered for a Customer Success Manager position. The Customer Success Manager shall develop relationships and work closely with a variety of key customers to ensure customer health and satisfaction. This candidate will be a trusted advisor who will drive customer satisfaction. Essential Functions: Understand the client’s current and growth needs; share these requirements across different internal groups, and drive initiatives to provide an exceptional customer experience Work closely with the customer, Sales Management, and internal support teams to advocate and influence a successful customer experience Drive service improvement initiatives, conduct Quarterly Business Reviews, and support...

THIS POSITION REQUIRES THE ABILITY TO BE ONSITE IN DALLAS, TX 2 - 3X/WEEK If you are a Customer Success Manager with experience, please read on! Founded in 2015, we are a fast growing company that creates software for the restaurant industry! We are an all-in-one restaurant management platform designed for industry-leading bars, restaurants and hotels. Our intuitive platform is built to accommodate operators from independent restaurateurs to regional and national chains. What You Will Be Doing You will be responsible for leading new inquiries customer implementations, establishing relationships, working with key customer accounts, providing communication and training content, and monitoring group KPIs. What You Need for this Position Required 5+ total years of experience in technical customer support and experience 2+ years of experience as a manager Ability to be onsite in Dallas, TX 2-3x/week Desired Industry experience in restaurant/hospitality SaaS...

Fantastic company culture, opportunities for personal & career growth, highly sought-after client accounts & commitment to new technologies. This global online research technology company exemplify innovation. Working with research houses and marketing departments, their smart data solutions connect brands with their consumers. A need has arisen for an experienced Customer Success Manager to be responsible for delivering their suite of services and tools to their clients and to manage top accounts. Key Responsibilities: Leading relationships with assigned clients to ensure increasing adoption, solid retention, and 1st class client satisfaction. Work with clients to establish critical goals or other key performance indicators, and aid the customer in achieving their goals. Work to identify and/or develop upsell opportunities. Advocate customer needs/issues cross-departmentally. Ensure that customers’ onboarding runs smoothly, training clients on systems...

Role: Customer Success Manager Job Type: Permanent Location : Heathrow, United Kingdom Do you have an expertise in building the Data Vault modelling ? Ready to design and implement Cloud data platform and Cloud-related architectures using AWS Services ? Make a meaningful impact as a Customer Success Manager . Careers at TCS: It means more TCS is a purpose-led transformation company, built on belief. We don’t just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve - our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation. Be exposed to the future of technology. Work with some of the brightest global minds in the industry. Support many of the biggest brands in the UK and worldwide. The Role Engage with...

BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 9,000 customers including 50% of the Fortune 500, we’ve only scratched the surface of our ambitions . Pure Is Blazing Trails And Setting Records For eight straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press applaud Pure’s leadership across these...

BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 9,000 customers including 50% of the Fortune 500, we’ve only scratched the surface of our ambitions . Pure Is Blazing Trails And Setting Records For eight straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press applaud Pure’s leadership across these...

BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 9,000 customers including 50% of the Fortune 500, we’ve only scratched the surface of our ambitions . Pure Is Blazing Trails And Setting Records For eight straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press applaud Pure’s leadership across these...

BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure’s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. With 9,000 customers including 50% of the Fortune 500, we’ve only scratched the surface of our ambitions . Pure Is Blazing Trails And Setting Records For eight straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press applaud Pure’s leadership across these...

Reports to Director of customer success (APAC), the successful individual we be part of Global company customer success department. He/She will be responsible for management of Company-iDirect regional support team including resources, ticket assignment/queue management, delivery of post-sale services and customer relationship management. This individual will be an escalation manager for the regional. Responsibilities: • Maintain, drive, supervise and implement robust technical standards, systems, and processes • Lead a team providing technical assistance (remotely and onsite) to Company iDirect’s customers, and address training needs when necessary • Ensuring the support tickets and resolve customer technical complaints within stipulated TTR (Time to Resolve) SLA • Serve Premium or Strategic customer as a Service Delivery Manager (SDM) • Assist the team with escalations as and when required • Management of regional team support team interface with regional peers and escalation to...

Customer Lifecycle Manager | OneDigital This is a permanent full-time position based in our Melbourne office - Hybrid work optional Are you interested in joining the dream team at Wesfarmers OneDigital? Good call. We're an exciting new digital enterprise with big ideas, supporting some of Australia's most trusted and iconic brands focussed on making lives better for people all around Australia. We're well on our way towards bringing the best of digital and data possibilities together to create more personalised shopping experiences for customers across our retail brands. We're continuing to bring the best talent and skills under one roof, working together and across disciplines to build amazing experiences for our customers. We continuously feed off each other's insights, talents and capabilities, because we are a business that thrives on open collaboration and a shared vision of positive, fun and rewarding experiences. Our business is growing and so is our Marketing team. The...

Do what you love. Love what you do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the Team Do what you love. Love what you do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. Opportunity Onramps® at Workday is a program to launch your career in the technology industry. Through this program, we provide on-the-job training, mentorship, and a pathway to full time careers for transitioning...

Customer Success Management is critical to our short-term and long-term profitability as an organization. We are successful when our clients realize continued value from our solutions and services. Customer Success Managers will measure achievement by increased customer adoption, reduced client turnover and meaningful customer engagement, including expanded organizational relationships. The candidate will be able to understand the customer needs and relate them to our capabilities, identify new use cases and ensure clients obtain maximum value from our solutions. They should also be able to navigate customer organizational challenges to build support as well as to mobilize MA resources to address client needs in a coordinated way, as required. Through customer partnerships the Customer Success Manager will develop client references and source marketing content, organize client events and lead other community-building (customer) events. They will serve as the voice of the...

We are looking for a customer-oriented and ambitious team player with exceptional analytical and IT-Management skills to support our customers in the best way possible. You will take on full responsibility for all of your customer accounts. Your tasks range from Technical Product Support, to Strategic Enterprise Architecture adivse and Change Management projects. As a trusted expert your will get the most value out of LeanIX for our customers by actively leveraging your product and consulting expertise. Moreover, you will be responsible for the expansion and relationship management of our partnerships. Customer Success Manager (f/m/d) - APAC region _ _based in Brisbane, Australi a__ WHAT IS WAITING FOR YOU? Close collaboration with Sales, Marketing and Product Development Regular care of customer accounts and ensuring continuous communication with customers Ensuring a smooth onboarding of new customers Development and expansion of customer accounts Execution of...

About Fireblocks Fireblocks is an easy-to-use, enterprise-grade platform for financial institutions that need to streamline digital asset operations - without making a sacrifice on security. When it comes to cryptocurrencies, both storing and transferring can be cumbersome due to the fact that one wrong move means money could be lost forever. Fireblocks uses state-of-the-art technology that allows customers to have one platform for their team and securely store and transfer digital assets across all their exchanges, wallets, counterparties, etc. About the position As a Customer Success Manager, you will be involved in all aspects of the post-sales activities of new customers. Your daily job scope will include building professional relationships with customers, demonstrating the product, training the customers, and prioritizing support cases. You will work closely with the APAC Customer Success team to present the customers by understanding their use cases and requirements, taking...

Urgently Hiring Job Title: Customer Success Manager Location: Remote / Anywhere in Texas Job Type: Full-time / Permanent If you are a Customer Success Manager with experience, please read on! We are a fast-growing, cloud-based field service management software with a platform that is making serious waves in our industry! Due to growth and demand for our service we are in need of a talented CSM to join our dynamics team! What You Will Be Doing Lead in implementation and onboarding of new customers. Training of administrators on features or products. Push customer adoption of the platform and any new products and features. Provide an exceptional experience for customers. Represent the voice of the customer to help shape our future roadmap. What You Need for this Position Bachelor's degree preferred 3+ years of hands-on CSM experience Preferably experienced working with SaaS companies High level of drive, motivation, and dedication to...

Apex Systems, the nation’s 2nd largest Information Technology staffing firm, has an opportunity for a Customer Success Manager to work for a large hospitality company in Orlando. This is a long term contract position with an opportunity to go full time for the right candidate. The client offers a variety of perks, including a flexible schedule and the opportunity to work with the newest technologies. This Customer Success Manager will be joining an existing team but will need to be able to work on his/her own and take ownership of the project. Applicants must have 4 + years of Business Analysis/Scrum Master experience. Candidates must have experience with requirements documentation, project management and Agile/Scrum. If interested in this position or any other Business Analyst opportunities in the greater Central Florida area, send a resume to Ann Mansfield, Technical Recruiter, in Apex’s Orlando Office - amansfield@apexsystems.com Day-to-Day Responsibilities:...

Urgently Hiring Job Title: Customer Success Manager Location: Remote / Anywhere in Texas Job Type: Full-time / Permanent If you are a Customer Success Manager with experience, please read on! We are a fast-growing, cloud-based field service management software with a platform that is making serious waves in our industry! Due to growth and demand for our service we are in need of a talented CSM to join our dynamics team! What You Will Be Doing Lead in implementation and onboarding of new customers. Training of administrators on features or products. Push customer adoption of the platform and any new products and features. Provide an exceptional experience for customers. Represent the voice of the customer to help shape our future roadmap. What You Need for this Position Bachelor's degree preferred 3+ years of hands-on CSM experience Preferably experienced working with SaaS companies High level of drive, motivation, and dedication to...

PPG has an amazing opportunity available for a Chemical Management Services Program Manager . As a Chemical Management Services Program Manager, you will support the PPG Aerospace USCA Region, ensuring the achievement of operational objectives to assist the ASC CMS Operations with achieving a unified Operational Excellence strategy. Within this role you will establish teams throughout the Region, influencing decisions and actions, and mobilizing resources to complete the identified tasks to support the customer base. This is a regional role therefore when safe to do so significant travel should be expected! Key Responsibilities Lead the performance improvements for the PPG CMS Aerospace USCA sites, establishing key performance metrics with managers and ensuring objectives are met. Analyze processes, leading capital utilized throughout region and determining standard methodologies for process improvements that can be implemented. Prepare and completing best...

BE PART OF BUILDING THE FUTURE. What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse? The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure's vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. . Pure is blazing trails and setting records: For eight straight years, Gartner has named Pure a leader in the Magic Quadrant Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally Industry analysts and press across these dimensions * And, our 4,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go If you, like us, say “bring it...

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We're looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation. As a Customer Success Manager at Smartly.io, you will manage a growing book of business in APAC and drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. You function as the crucial link between customers, partners like Facebook, and our Product and Engineering teams. You look forward to being part of a team of Humble Hungry Hunters dedicated to helping customers grow and get the most value out of their social advertising, delivering...

Are you passionate about being at the forefront of the ever-evolving social advertising industry? Do you take pride in driving retention and growth among valued customers by understanding their business needs and helping them succeed? We're looking for a dynamic Customer Success Manager to join us, as part of our growing Enterprise Customer Success team, in our mission to help advertisers unlock greater performance and creativity in social advertising by combining ad buying and creative automation. As a Customer Success Manager at Smartly.io, you will manage a growing book of business in APAC and drive adoption and outcomes leading to renewals, expansion, and advocacy across your portfolio. You function as the crucial link between customers, partners like Facebook, and our Product and Engineering teams. You look forward to being part of a team of Humble Hungry Hunters dedicated to helping customers grow and get the most value out of their social advertising, delivering...