23597 customer manager jobs found

Who we are? On any given day, 2.5 billion people globally use Unilever products to feel good, look good and get more out of life. Many of our brands are well-known, household staples and old-time favourites including Dove, Rexona, Lynx, Vaseline, OMO/Persil, Surf, TRESemmé, Continental, Ben & Jerry’s and Streets. We have a long tradition of being a progressive, responsible business. It goes back to the days of our founder William Lever, who launched the world’s first purposeful brand, Sunlight Soap more than 100 years ago, and it’s at the heart of how we run our company today. In 2022 Unilever Australia & New Zealand became a Certified B Corporation™ (B Corp), joining a growing network of organisations committed to galvanising a stronger, more inclusive, equitable and regenerative economy for all. A job at Unilever is a career made by you, with development opportunities, benefits and a working culture that embraces diversity and is pioneering flexibility....

Position Summary Role and Responsibilities Skills and Qualifications Customer Success Manager Samsung Ads, the advertising monetization arm of Samsung Electronics, leverages proprietary real-time TV viewing behavior and insights to promote relevant brands and content experiences to consumers. We partner with brands, agencies and content owners to deliver unique advertising opportunities on native placements within our Smart TV platform and programmatically with a cross device solution. Samsung’s unique first party data help brands connect to their audience as they explore content across desktop, mobile,tablets and our Smart TVs. The Samsung Ad platform delivers high-quality audience targeting powered by three key components: first-party audience data at scale, world-class data science, and brand-safe cross-device ad inventory. The Opportunity We’re growing our Customer Sucess team! Samsung Ads is looking for confident individuals to take on this strategic...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: The Customer Success Manager (CSM) is the primary point of contact / orchestration lead for all matters related to Impact features and benefits depending on the customer's Impact package). They drive customer interactions and ensure that the Impact Team meets the timelines and deliverables outlined in the Customer Impact Plan, which defines the key...

Strength in Trust OneTrust’s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, automates the governance of data with integrated risk management across privacy, security, IT/tech, third-party, and AI risk, and activates the responsible use of data by applying and enforcing data policies across the entire data estate and lifecycle. OneTrust supports seamless collaboration between data teams and risk teams to drive rapid and trusted innovation. Recognized as a market pioneer and leader, OneTrust boasts over 300 patents and serves more than 14,000 customers globally, ranging from industry giants to small businesses. The Challenge We are looking for a  Senior Customer Success Manager to join our Customer Experience team. In this role, you will act as a trusted advisor for our strategic customers from the start of their journey to renewal in a high-to-medium touch role. As a Senior CSM, you...

Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we’re looking for a Customer Success Manager (CSM) to join our Sell Side Customer Success team. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second; collect tens of billions of events each day; and evaluate thousands of data-points in real-time all while responding in just a few milliseconds, then IAS is the place for you! The Customer Success Manager will partner with Sales, Technical Client Services, and Solutions Engineers to successfully onboard new accounts and retain and grow sales revenue within existing accounts. The Customer Success Manager is responsible for increasing client adoption of IAS publisher technology, maintaining strong client relationships and ensuring that client campaigns meet goals and objectives. The primary focus of this role is to...

Customer Success Manager Requisition ID: 12988 Location: Nashville, TN, US, 37214 Pay Type: Salary COMPANY OVERVIEW Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America’s oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities. Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region. The newly listed company will become North America’s leading building solutions company, with industry-leading market position to meet its customers' greatest ambitions with the most advanced building solutions from foundation to rooftop. Description: ABOUT THE ROLE The Customer Success Manager is a key strategic and...

60,000-80,000 USD Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people. We’re searching for a Customer Success Manager who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Customer Success (CS) team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions. The Customer...

Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people. We’re searching for a Customer Success Manager who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Customer Success (CS) team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions. The Customer Success Manager will will actively...

Customer Success Manager | Customer Success | USA (Local to Office)| Hybrid RLDatix is on a mission to transform care delivery worldwide, ensuring every patient receives the safest, highest-quality care. Through our innovative Healthcare Operations Platform, we're connecting data to unlock trusted insights that enable improved decision-making and help deliver safer healthcare for all. At RLDatix we’re making healthcare safer, together. Our shared passion for meaningful work drives us, while a supportive, respectful culture makes it all possible. As a team, we collaborate globally to reach our ultimate goal—helping people. We’re searching for a Customer Success Manager who is local to one of our offices (Chicago, IL; Carmel, IN; Charleston, SC; Toronto, ON) to join our Customer Success (CS) team, so that we can ensure that our customers’ healthcare organizations derive maximum value from our innovative software solutions. The Customer Success Manager will will actively...

About the Role: Grade Level (for internal use): 11 About the Role: We are seeking a strategic and people-focused Manager, Customer Success Management - Americas to lead a high-performing team of 8-10 Customer Success Managers (CSMs). You'll be responsible for driving performance metrics, supporting strategic account outcomes, and ensuring customer success across a portfolio of high-value client relationships. This role combines direct people management with client engagement, strategic planning, and cross-functional collaboration. The Team: Customer Success Management is a dynamic global function committed to delivering a world-class customer experience. We guide the post-sales journey and ensure every client interaction drives adoption, retention, user growth, and long-term value. Our team plays a vital role in understanding client needs, aligning on strategic priorities, and executing to deliver measurable outcomes. Responsibilities and Impact: Your leadership...

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. What you get to do in this role: The role of the Customer Success Manager is to act as an advocate for our customers. You will oversee a portfolio of customers to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to...

About the Role: Grade Level (for internal use): 11 About the Role: We are seeking a strategic and people-focused Manager, Customer Success Management - Americas to lead a high-performing team of 8-10 Customer Success Managers (CSMs). You'll be responsible for driving performance metrics, supporting strategic account outcomes, and ensuring customer success across a portfolio of high-value client relationships. This role combines direct people management with client engagement, strategic planning, and cross-functional collaboration. The Team: Customer Success Management is a dynamic global function committed to delivering a world-class customer experience. We guide the post-sales journey and ensure every client interaction drives adoption, retention, user growth, and long-term value. Our team plays a vital role in understanding client needs, aligning on strategic priorities, and executing to deliver measurable outcomes. Responsibilities and Impact: Your leadership...

Waltham Flexible June 10, 2025 JB0060745 Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description What you get to do in this role: The Customer Success Manager (CSM) is the primary point of contact / orchestration lead for all matters related to Impact features and benefits depending on the customer's Impact...

Job Description We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Must be in the Northeast region What You'll Do As a Solution Customer Success Manager (S-CSM), you will act as a trusted advisor, maximizing customer lifetime value by delivering solution area expertise to customer executives and their line of business while accelerating near term value delivery via the rapid adoption and consumption of solutions. S-CSM is a specialist role within...

Strategic Customer Success Manager, Enterprise Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world’s most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It’s a place where you can genuinely make an impact – and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a...

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. Why Customer Success at Dataiku? High-Impact Work: Guide Fortune 500 executives in building AI-strategies that shape industries. Elite Network: Work alongside world-class data teams and build relationships with C-suite decision-makers. Company Building: Partner alongside GTM leadership to influence cross functional frameworks and processes Global Exposure: Travel the world and collaborate with top-tier data leaders across industries. The Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory within the Americas. In this role, you’ll...

For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact. DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world. J ob Description:...

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. Why Customer Success at Dataiku? High-Impact Work: Guide Fortune 500 executives in building AI-strategies that shape industries. Elite Network: Work alongside world-class data teams and build relationships with C-suite decision-makers. Company Building: Partner alongside GTM leadership to influence cross functional frameworks and processes Global Exposure: Travel the world and collaborate with top-tier data leaders across industries. The Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory within the Americas. In this role, you’ll...

Dataiku is The Universal AI Platform™, giving organizations control over their AI talent, processes, and technologies to unleash the creation of analytics, models, and agents. Providing no-, low-, and full-code capabilities, Dataiku meets teams where they are today, allowing them to begin building with AI using their existing skills and knowledge. Why Customer Success at Dataiku? High-Impact Work: Guide Fortune 500 executives in building AI-strategies that shape industries. Elite Network: Work alongside world-class data teams and build relationships with C-suite decision-makers. Company Building: Partner alongside GTM leadership to influence cross functional frameworks and processes Global Exposure: Travel the world and collaborate with top-tier data leaders across industries. The Strategic Customer Success Manager is responsible for serving a portfolio of large enterprise accounts for their assigned territory within the Americas. In this role, you’ll...

For decades, DTN has been the silent force behind some of the world’s most critical industries—helping businesses navigate complexity, uncertainty, and risk with smarter, faster decisions. From agriculture to energy to weather intelligence, our proprietary Operational Decisioning Platform transforms raw data into decision-grade insights—enabling companies to optimize supply chains, ensure market stability, and safeguard infrastructure against disruption. We don’t follow trends—we set the standard for precision, trust, and operational impact. DTN is at an exciting inflection point. Building off a foundation of financial strength, profitability, and industry trust, we’re accelerating growth and expanding our global footprint. Our purpose-built solutions—powered by AI and honed by decades of vertical expertise—are helping some of the world’s most significant enterprises thrive amid operational constraints and uncover new opportunities in a fast-changing world. J ob Description:...

Customer Success Manager The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their portfolio of assigned partners by connecting with key business stakeholders. Responsibilities are to provide value added solutions to the existing platforms, which will include add on solutions/upgrades or new solutions. The CSM will also be the critical contact for resolving issues with our current platform and leveraging their great relationships to create a path to a solution. Day to day interaction can vary from store level pharmacy managers to chain Directors and or VP's. The CSM will work with partner C-Suite and VP's in providing value-based results with our existing solutions through quarterly business reviews and/or annual account reviews. Responsibilities Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed Enable successful roll-out of...

The Role Reporting to the Director of Customer Success - NAM, the Customer Success Manager (CSM) will act as a main point of contact for and interface with existing customers. This individual will have a core focus on post-sale relationships, including enablement, service performance, renewals and upselling, and supporting the overall customer experience. They’ll be accountable for driving both incremental sales and retaining existing revenue, by proactively reaching out to customers and introducing them to new product enhancements, service developments, pricing initiatives, and other benefits of the Megaport proposition. The position will sit within the wider Integrated Accounts Team working closely alongside a Direct Sales Executive and Solutions Architect in the North America region. The CSM plays an integral role on the team, and ultimately, they’ll be responsible for providing ongoing commercial interaction for a designated customer base, aiming to expand,...

At Arctic Wolf, we're not just navigating the cybersecurity landscape - we're redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: we've earned recognition on the Forbes Cloud 100, CNBC Disruptor 50, Fortune Future 50, and Fortune Cyber 60 lists, and we recently took home the 2024 CRN Products of the Year award. We’re proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers' Choice distinction from Gartner Peer Insights . Our Aurora Platform also received CRN’s Products of the Year award in the inaugural Security Operations Platform category. Join a company that’s not only leading, but also shaping, the future of security operations. Our mission is simple: End Cyber Risk. We’re looking for a Customer Success Manager - Strategic to be a part of making this happen. This role will be based out of...

Customer Success Manager The Customer Success Manager (CSM) position is responsible for expanding and developing long-term partnerships with their portfolio of assigned partners by connecting with key business stakeholders. Responsibilities are to provide value added solutions to the existing platforms, which will include add on solutions/upgrades or new solutions. The CSM will also be the critical contact for resolving issues with our current platform and leveraging their great relationships to create a path to a solution. Day to day interaction can vary from store level pharmacy managers to chain Directors and or VP's. The CSM will work with partner C-Suite and VP's in providing value-based results with our existing solutions through quarterly business reviews and/or annual account reviews. Responsibilities Drive retention and growth among our most valuable customers by understanding their business needs and helping them succeed Enable successful roll-out of...