Oracle
Madison, WI, USA
Job Description This job code is utilized for the majority of our temporary hires. The individual is performing hourly job duties as defined under the Fair Labor Standards Act. Customer Success Operations Systems Intern Support NetSuite Customer Success Delivery, ACS, and Support organizations for systems in NLCORP CRM, Open Air, and other approved tools via UTS ticket system. Job description Provides internal systems support to internal customer within Customer Success Delivery, Advanced Customer Success, and Support organizations. Support provided for systems within NLCORP CRM core product and customized processes & records, Open Air, and other approved tools. Troubleshoots, collects requirements, communicates, and resolves CS requests submitted primary through UTS ticketing system. Performs Business Analyst role for small to medium size projects, personal UTS ticket load as wells as NSCR change request queue status maintenance. Working closely with internal...