44 customer service representative jobs found in Augusta, ME

Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met. Job Description ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. Receives all work order requests via telephone or email and creates work order, determining description, correct...

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Remote - Customer Service Representative II Payrate: $17.50/hr. (which may be below your state's minimum wage. Please take this into consideration when applying) Equipment Provided Join the Conduent Customer Service Team Are you seeking an opportunity to make a real impact in a company that appreciates ideas and new ways of thinking? Come join us and grow with a team of people who will challenge and inspire you to be the best! Working for you: Enjoy a positive, employee-friendly culture while playing an important role in supporting our clients. $17.50 per...

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! MUST LIVE IN MAINE Required Start date: 4/28/26 SHIFT IS Monday: 7:00 PM – 4:30 AM, Tuesday-Friday: 7:30 PM – 3:45 AM, EST Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. ***WORK FROM...

Are you passionate about making a difference in people's lives? Do you enjoy working in a service-oriented industry? If so, this opportunity may be the right fit for you! MUST LIVE IN MAINE Required Start date: 4/28/26 SHIFT IS MONDAY- FRIDAY Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR). You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings. As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner. CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations. You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes. ***WORK FROM HOME REQUIREMENTS*** High Speed Internet of...

Position Description & Qualifications If you love a high energy and fast pace environment - Serco has a great opportunity for you! The Task Lead will be on a dynamic team, supporting customers with processing their retirement pensions. Bring your expertise and collaborative skills to make an impact towards servicing our retirees. Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans. Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits. This position is responsible for meeting daily tasks associated with their assigned operational activities, processes, and workflows. The candidate will support the Operations Supervisor through daily monitoring and reporting on the status of their assigned tasks, by providing training and feedback to include providing Subject Matter Expert (SME) input to staff in support of their...

JOB DESCRIPTION The Customer Support Rep – Military Spouses (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. (We accept applications for this position on an ongoing basis. Military veterans and spouses are encouraged to apply.) A NEW CAREER POWERED BY YOU Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns “ World’s Best Workplaces ,” “ Happiest Employees ,” and “ Best Companies for Career Growth ” awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you! As a remote Customer Support Rep – Military Spouses, you’ll join an organically...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Public Safety – Gambling Control Job Class Code: 6546 Grade: 16 - Administrative Salary: $18.76 – $27.03/Hourly Location: Augusta, ME Opening Date : April 16, 2026 Closing Date: May 1, 2026 Primary responsibilities include: Processing all 4,500 annual charitable applications including beano/bingo, games of chance, distributor & commercial bingo halls. Determining eligibility of non-profit organizations/committees to license/register beano/bingo, games of chance &/or game nights. Coordinate with inspectors and applicants any additional information as needed completion of licensure or...

Lendistry is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, or membership in any other group protected by federal, state, or local law. If you need assistance or accommodation due to a disability, you may contact us at hr@lendistry.com Lendistry does not accept unsolicited resumes from recruiters, employment agencies, or staffing firms. To conduct business with Lendistry, a Master Services Agreement (MSA) must be executed and confirmed prior to submitting any information relating to a potential candidate. Without a signed MSA, Lendistry shall not be responsible to any individual or entity for any payment relating to any form of fee or compensation. And, in the event that a resume or candidate is submitted by a recruiter, an employment...

Become a part of our caring community The Inbound Contacts Representative 1 represents by coordinating communication from incoming telephone, digital, or written inquiries. The Inbound Contacts Representative 1 is considered a basic administrative, customer support position and typically works on routine and patterned assignments. Inbound Contacts Representative 1 will report to a supervisor. The position focuses on customer support needs which may include complex benefit questions, resolving issues, and educating members. You will also be responsible for the following: Record details of member inquiries, comments or complaints, transactions or interactions and takes action in accordance with process. Escalates unresolved and pending customer grievances. Deliver a consistent customer service experience by providing efficient resolutions to our TRICARE beneficiaries and providers Act as customer advocate by resolving complex concerns accurately....

Become a part of our caring community Are you a transitioning military service member or a military spouse looking for an internship that supports the goal to put health first? The DOW SkillBridge Internship and Military Spouse Fellowship Programs will provide you with key training to perform your internship. You will partner with your team to support members, projects, and meeting goals impacting business outcomes. The professionals you work with at Humana will depend on the type of internship you select. They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members. To be eligible for this internship, you must either be a transitioning military service member or a military spouse, and you must obtain eligibility to participate in these DOW sponsored programs. The Inbound Contacts Representative 1 Intern will report to a supervisor. The internship focuses on customer support needs which may include...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Opening Date: April 15, 2026 Closing Date: April 29, 2026 Job Class Code: 6542 Grade: 13 (Administrative Services) Salary: $17.73 - $25.53 per hour* This is inclusive of a 2.50% recruitment and retention stipend Position Number: 02000-2670 Location: Augusta This position allows for partial telework with management approval. Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. The Office Associate II position in Division of Support Enforcement & Recovery (DSER) is a full-time Monday-Friday, 8-5. Core Responsibilities: The...

Field Technical Representative Requisition ID: 14964 Location: US Pay Type: Salary COMPANY OVERVIEW Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we're ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We're in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition. Learn more at www.amrize.com/careers...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Maine Revenue Services Operations Processing Center Opening Date: April 15, 2026 Closing Date: April 30, 2026 Grade/ Admin Unit: 16 / Administrative Services Job Class Code: 6546 Salary: $18.76 - $ 27.03 / Hourly Position Number: 016302201 Location: Augusta Telework: None Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. JOB DESCRIPTION: This position provides administrative support performing complex, varied office tasks requiring the operation of technical office equipment. Responsibilities require using independent judgment, initiative, and...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department: Secretary of State / Bureau of Motor Vehicles Division: Exams Location: Augusta Schedule: Monday – Friday, 8:00 am – 5:00 pm Grade: 13 Salary: $17.30 - $24.91 Closing Date: April 30, 2026 Join Our Team at the Department of the Secretary of State: At the Department of the Secretary of State, we are a team dedicated to providing efficient and exceptional service to our community. We prioritize work-life balance and offer great benefits to support our team in achieving professional success while maintaining personal well-being. Join a team that fosters a culture of teamwork, integrity, and continuous...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Finance Data Analyst role is to deliver business solutions to finance operations teams using modern reporting software platforms. Technical skills will be tested as they capture, shape and present data in easy-to-understand graphic dashboards and table formats. The Finance Data Analyst will become an expert in the data required for effective and efficient Order-to-cash and Procure-to-pay processes and will assist in projects to improve these critical finance business processes Essential Functions Engage with business leaders to understand and define their requests, prioritizeeffortsand schedule project deliverables Integrate and interpret data from multiple source systems into standardized formats and measurements Create dashboards to summarize and clearly track KPI understanding business needs...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : Summary The Finance Data Analyst role is to deliver business solutions to finance operations teams using modern reporting software platforms. Technical skills will be tested as they capture, shape and present data in easy-to-understand graphic dashboards and table formats. The Finance Data Analyst will become an expert in the data required for effective and efficient Order-to-cash and Procure-to-pay processes and will assist in projects to improve these critical finance business processes Essential Functions Engage with business leaders to understand and define their requests, prioritizeeffortsand schedule project deliverables Integrate and interpret data from multiple source systems into standardized formats and measurements Create dashboards to summarize and clearly track KPI understanding business needs...

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : JOB SUMMARY The Supervisor is responsible for the day-to-day operations of a work group, to include work analysis and staffing, customer interaction, quality assurance, continuous improvement and performance management of assigned staff. The role is focused on maintaining steady workflow and productivity, meeting service/productivity standards and resolving operational problems and identification of business process opportunities. RESPONSIBILITIES Oversees the day to day activities of the Collection Specialists (hiring, performance management, metrics, scorecards, conf. calls, aged stmt. reviews, etc.) staff to ensure effective, efficient, timely, and reliable support is delivered. Coaches and counsels employees on performance. Ensure proper coverage, adherence to published protocols, and appropriate follow-up actions are...

Summary The candidate serves as the Division's Transportation Finance Manager and key advisor to the Division Administrator. The purpose of this position is to strengthen FHWA's stewardship, ensure accountability of Federal funds and achieve organization excellence in delivering the Federal-aid highway and transportation program. The Finance Manager is responsible for monitoring and validating the proper use of Federal-aid highway funds across programs (formula, discretionary, specialized/earmarked). Learn more about this agency Duties Help This position performs duties in the areas of financial management, management analyses, procurement and contract administration. The Finance Manager exercises leadership, provides financial management direction of the Federal-aid highway program, and authorizes Federal reimbursement of applicable transportation projects. As a Transporation Finance Manager, you will : Represent the Division Administrator and have delegated...

Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Use Your Power for Purpose The US Commercial organization, which is in the Global Hospital & Biosimilars organization, is comprised of over 200 products, spanning more than 10 therapeutic areas, with annual revenue of over $2.5B. The Senior Manager, Institutional Customer Communications & Marketing, is responsible for leading the development and execution of customer communications and marketing materials to maximize revenue, support customer reputation, drive new initiatives for US Hospital and Biosimilar products, and advance internal communications and culture for U.S. Commercial within Global Hospital & Biosimilars organization. The Senior Manager will execute a variety of communications for the business, including supply/availability updates, product opportunities, and market actions via channels including customer letters, field force talking points, Q&As, customer emails, internal communications and more. The colleague will write, develop, and...

Job Description Remote: This position does not require the employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The territory covers dealerships within the Northeast Region, including Maine, Vermont, New Hampshire, New York, Connecticut, Rhode Island, Massachusetts, New Jersey, and Pennsylvania. The selected candidate must live within the territory, defined as any of the listed states, or relocate into the territory. Relocation may be provided. The Role The Team Leader of the GM Field Service Engineers (FSEs) oversees the team, focusing on personnel management, training, and daily operations to ensure optimal performance. What You'll Do Achieve performance goals through CAP objective development and employee reviews. Provide monthly performance updates (FSE Dashboard)....

Job Seekers can review the Job Applicant Privacy Policy by clicking here (http://ryder.com/job-applicant-privacy-policy) . Job Description : SUMMARY The Director Finance Central Region will provide financial leadership in Ryder's Central Region FMS Business Unit. This Finance Director position will lead a team to support profitable growth and industry leading customer service by working directly with Operations, Sales and Product leadership. This position reports to the Group Director FMS Finance. * REMOTE work from HOME * ESSENTIAL FUNCTIONS Oversee the overall Financial Management of all activities withing the business unit and work with Group Finance Director to implement policies, procedures and controls. Oversee business plan and forecast to ensure accurate and timely reports for use by management throughout the organization. Provide leadership and capability to reduce costs, improve efficiency and ensure attainment of company business...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Department of Health and Human Services (DHHS) Management Analyst I Opening Date: April 3, 2026 Closing Date: April 16, 2026 Job Class Code: 0392 Grade: 21 (Prof & Tech Svcs) Salary: $21.54 - $30.14 per hour* This is inclusive of a 2.50% recruitment and retention stipend Position Number: 03030-3952 Location: Augusta Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. Core Responsibilities: This position works in a team environment to give support to the Director, Program Financial Officers (PFO), and other support staff of the Division. This position will work primarily with...

If you are a current State of Maine employee, please submit your application through the internal application process using the Find Jobs report in PRISM. Seasonal employees who do not have PRISM access should apply through the State’s career page and indicate on the application that they have previously worked for the State. . Office of Information Technology Opening Date: April 03, 2026 Closing Date: April 17, 2026 Grade/Admin Unit: 19 Professional/Technical Job Class Code: 0928 Salary: $22.82 - $31.61*/per hour (*includes 15% recruitment and retention stipend, and eligible for a 5% training bonus) Position Number: 004200163 Location: Augusta Telework: Available Currently, this position is not eligible for visa sponsorship or STEM OPT extensions. OVERVIEW: The Department of Administrative and Financial Services (DAFS) Office of Information Technology (MaineIT) provides information technology support to over 13,000...