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100 customer service representative jobs found in Madison, WI

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CW
Customer Service Representative
C&W Services Madison, WI
Job Title Customer Service Representative Job Description Summary The primary responsibility of this position is to provide inbound customer service phone and email support to customers with questions, issues, or requesting facility services. Provides a variety of documentation duties as a result of these inquiries for the facility. Will act as key point of contact with customers, promoting positive customer relationships. Will respond and follow up to customer inquiries by researching status of work requests and projects. Interact with other departments to ensure services are met. Job Description ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Answers telephone inquiries for the day to day building maintenance issues, following standards, dispatch appropriate personnel as required, or redirect calls as necessary. Escalate calls as required. Receives all work order requests via telephone or email and creates work order, determining description, correct...

Apr 02, 2026
Ai
Full time
 
Customer Service Representative
Airgas Madison, WI
R10087564 Customer Service Representative (Open) Location: Madison, WI - Robertson Rd - Filling industrial How will you CONTRIBUTE and GROW? Airgas is Hiring for a Customer Service Representative in Madison, WI! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. We are looking for you! Monday - Friday Customer Service Experience Comprehensive Family Benefits: Airgas offers a full benefits package designed to support your whole life, including Medical, Dental, Vision, Life, AD&D, and Disability Insurance. Support for Parents: We offer a 14-week paid child birth benefit to support growing families. Future Security: 401(k) Retirement Plan with company match, Tuition Assistance, Paid Holidays, Vacation, and Sick time. Early Access: Your benefits start after just 30 days of employmen t...

Mar 21, 2026
AF
Full time
 
Customer Service Representative - PDCC
American Family Insurance Madison, WI
In this experienced level role, you will report to the Customer Service Manager. Your start date will be 5/18/2026. You will be the first contact for customers (advisors, clients, and relationship partners) for service issues, requests, procedures, and account information. You will communicate directly with customers to research questions, open issue resolution cases, and resolve higher-level problems over the phone. In this primarily home-based role, you will spend 80% of your time (4+ days per week) working from home, proximate to one of the following locations: Madison, WI; Phoenix, AZ; Boston, MA; Denver, CO; Minneapolis, MN; Keene, NH; St. Joseph, MO. On occasion you may be asked to travel to an office location for in person engagement activities such as team meetings, training, and culture events. To help you get set up for success, your first week of training will include in-person onboarding at our Madison, WI office. The remainder of training will be virtual. The...

Apr 05, 2026
SH
Full time
 
USA Executive Assistant
Santander Holdings USA Inc Madison, WI
USA Executive Assistant Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Executive Assistant performs secretarial and administrative assignments of a confidential nature including, but not limited to, calendar management; scheduling meetings; booking meeting rooms; coordinating travel arrangements including booking travel tickets and settlement of related expenses. S/he also conducts...

Apr 13, 2026
Pf
Senior Manager, Institutional Customer Communications & Marketing
Pfizer Madison, WI
Use Your Power for Purpose The US Commercial organization, which is in the Global Hospital & Biosimilars organization, is comprised of over 200 products, spanning more than 10 therapeutic areas, with annual revenue of over $2.5B. The Senior Manager, Institutional Customer Communications & Marketing, is responsible for leading the development and execution of customer communications and marketing materials to maximize revenue, support customer reputation, drive new initiatives for US Hospital and Biosimilar products, and advance internal communications and culture for U.S. Commercial within Global Hospital & Biosimilars organization. The Senior Manager will execute a variety of communications for the business, including supply/availability updates, product opportunities, and market actions via channels including customer letters, field force talking points, Q&As, customer emails, internal communications and more. The colleague will write, develop, and...

Apr 13, 2026
Fu
Imaging Service Engineer I - Atlanta, GA
Fujifilm Madison, WI
Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Apr 13, 2026
Fu
Imaging Service Engineer I - Boston, MA
Fujifilm Madison, WI
Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Apr 13, 2026
AF
Senior Financial Analyst (Hybrid)
American Family Insurance Madison, WI
Position Compensation Range: $80,000.00 - $131,000.00 Pay Rate Type: Salary Compensation may vary based on the job level and your geographic work location. Relocation support is offered for eligible candidates. This Senior Financial Analyst supports enterprise decision-making through cost benefit analysis (CBA), financial evaluation of initiatives, and other ad hoc financial analyses as needed. You will partner with leaders across the AmFam Enterprise to assess investment options, quantify financial impact, highlight tradeoffs, and deliver clear recommendations. This role strengthens financial discipline by improving consistency, transparency, and repeatability of how we evaluate business cases and priority decisions. You will report to the Sr. Manager, Corporate Financial Planning & Analysis. In this flex office/home role, you will be expected to work a minimum of 10 days per month from either Madison, WI 53783 or Boston, MA 02110 Internal candidates are...

Apr 13, 2026
Fu
Imaging Service Engineer I - Joplin, MO/Bentonville, AR
Fujifilm Madison, WI
Position Overview An Imaging Service Engineer I is responsible for performing scheduled service work on systems within a service area, and some unscheduled work in the service area with the assistance of technical support, as directed by the Area Service Manager. Company Overview At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics. But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly. Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your...

Apr 13, 2026
UC
Full time
 
Divisional Research Administrative Specialist
UWMadison College of Letters & Science Madison, WI
Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process. Job category: Academic Staff Employment type: Regular Job profile: Research Administrative Spec Job summary: Join the College of Letters & Science (L&S) for an exciting role as a Divisional Research Administrative Specialist. You’ll have an opportunity to make a positive impact by being responsible for general research admin support and serving as grant worktag manager for your assigned unit, the Department of Physics supporting 56 faculty, engineers and technical specialists, graduate students and postdocs, among others. The research portfolio is currently more than $130M and includes a dynamic mix of foundation- and federally-funded research as well as industry collaboration. Join our friendly, supportive and dynamic team, to provide lifecycle research administration support faculty and staff...

Apr 12, 2026
US
Payroll and Benefits Spec
UW School of Medicine and Public Health Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Payroll and Benefits Spec Job Summary: This position reports to the Payroll & Benefits Associate Director in the School of Medicine and Public Health (SMPH) and is independently responsible for performing a wide variety of activities in Workday. These responsibilities include payroll, leave accounting, and benefits. This position works with departmental supervisors and managers on payroll and benefits matters for Faculty, Academic Staff, and Limited appointments (FAASLI), Temporary Employees (TE), unclassified Student assistants (RAs, TAs, PAs), and student hourly appointments. This position is a member of the SMPH Human Resources team and by its nature, the candidate is aware of...

Apr 12, 2026
US
Administrative Assistant II
UW School of Medicine and Public Health Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Administrative Assistant II Job Summary: The Department of Oncology/McArdle Laboratory for Cancer Research seeks an Administrative Assistant II to provide essential administrative support required for the department to achieve its science research and teaching missions in the laboratory. As the primary point of contact for the department, the Administrative Assistant II is expected to deliver outstanding customer service managing the front desk operations. This position serves faculty, staff, students, and visitors, acting as a welcoming and knowledgeable ambassador for the department. The Administrative Assistant II manages department scheduling and logistics, maintains departmental...

Apr 12, 2026
General Motors
Field Service Engineer Team Leader
General Motors Madison, WI
Job Description Remote: This position does not require the employee to be on-site full-time to perform most effectively. The employee's role enables them to work off-site on a permanent basis. This position requires an employee to cover territory visits to dealerships in a reoccurring frequency. The territory covers dealerships within the Northeast Region, including Maine, Vermont, New Hampshire, New York, Connecticut, Rhode Island, Massachusetts, New Jersey, and Pennsylvania. The selected candidate must live within the territory, defined as any of the listed states, or relocate into the territory. Relocation may be provided. The Role The Team Leader of the GM Field Service Engineers (FSEs) oversees the team, focusing on personnel management, training, and daily operations to ensure optimal performance. What You'll Do Achieve performance goals through CAP objective development and employee reviews. Provide monthly performance updates (FSE Dashboard)....

Apr 12, 2026
LS
Full time
 
Intake Coordinator (CST)
LifeStance Health Madison, WI
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance....

Apr 11, 2026
Uo
Event Set up Lead- 3rd Shift
University of WisconsinMadison Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Event Planning Assistant Job Summary: Event Set-up Lead - 3rd Shift This frontline position is responsible for coordinating and executing event setups for conferences, meetings, and other special events at Union South. The Event Setup Lead will guide and training student workers. Based on need ensure the smooth execution of events. Exceptional customer service is a cornerstone of this position. Additionally, the role involves stocking supplies and organizing storage closets, this position may occasionally support events in additional buildings. Schedule: Tuesday - Saturday 10:45pm - 7:15am Compensation: Wage is $18.00 per hour +$.80 added for differential Weekend pay for...

Apr 11, 2026
Uo
Building Services Assistant Supervisor
University of Wisconsin Madison Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Custodial Services Asst Supv Job Summary: We are in search of Assistant Supervisors to join our Building Services Supervisor team in University Housing Facilities! This is a supervisory role that leads and oversees the work of Facilities Technicians and Custodial staff ensuring facilities are properly maintained for residence hall, dining, and other housing locations. This role provides coverage for the supervisor as needed, responding to emergencies, modifying and executing adjusted work plans for the day, inspecting the cleanliness of resident, public, and staff-facing spaces, conducting performance reviews and follow up with full-time employees and addressing any concerns...

Apr 09, 2026
Uo
Custodian - University Housing
University of Wisconsin Madison Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Custodian Job Summary: University Housing Facilities is looking for Custodians to join our 1st and 2nd shift teams! We pride ourselves on providing great results for our customers and strive to be the place where everyone wants to work. Apply today! Custodians at University Housing work together in teams to help keep spaces welcoming, safe, and clean for residents, staff, and guests. As a Custodian in University Housing you will: Communicate with residents and guests to address needs and service requests Complete work in occupied or vacant residence hall and dining spaces Demonstrate and role model exceptional customer service Promote and participate in a collaborative team...

Apr 09, 2026
Sk
Retail Sales Associate
Skechers Madison, WI
WHO WE ARE: Headquartered in Southern California, Skechers—the Comfort Technology Company®—has spent over 30 years helping men, women, and kids everywhere look and feel good. Comfort innovation is at the core of everything we do, driving the development of stylish, high-quality products at a great value. From our diverse footwear collections to our expanding range of apparel and accessories, Skechers is a complete lifestyle brand. ABOUT THE ROLE: As a Sales Associate, better known as a “Product Specialist,” at Skechers, you’re not just working a job—you’re joining a team where growth, customer connections, fashion, and comfort are at the core. In this entry-level retail role, you’ll engage with customers, provide exceptional customer service, and contribute to the success of the store. Whether you’re passionate about retail sales, skilled as a cashier, or looking for a position with a flexible schedule, this opportunity offers room to grow. COMPENSATION RATE:...

Apr 08, 2026
Uo
New Employee Welcome Center Coordinator
University of WisconsinMadison Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: HR Coordinator Job Summary: Reporting to the New Employee Welcome Center's Manager, this position will be responsible for the daily operations of the New Employee Welcome Center, serving as the primary point of contact for routine onboarding activities and HR-related questions. The HR Coordinator will coordinate logistics, distribute communications, processes transactions, and maintain records related to onboarding activities the New Employee Welcome Center supports in compliance with established policies and regulations. The position will triage and respond to basic inquiries escalating more complex questions and matters to the New Employee Welcome Center Manager or Division HR....

Apr 08, 2026
WU
Food Service Supervisor
Wisconsin Union Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: University Staff Employment Type: Regular Job Profile: Food Service Supervisor Job Summary: This position is part of the team that oversees some of our most popular venues in the Memorial Union: Der Rathskeller, Carte, Stiftskeller and the summer terrace brat stand. Job duties include: Overseeing quality food preparation and presentation Customer service Guiding and directing staff Training and supervision of student staff As the social heart of UW-Madison, the Wisconsin Union provides events, facilities, and activities for students, staff, faculty, thousands of Union members, and campus visitors. It also offers hands-on leadership opportunities for hundreds of UW-Madison students. Physical Demands: Ability to lift and carry 50...

Apr 08, 2026
AF
Lead Financial Planning Advisor or Senior Financial Analyst (Hybrid)
American Family Insurance Madison, WI
This role in Expense Management FP&A supports expense management through planning, forecasting, and analysis, and by providing decision support to business partners and leadership. You will deliver clear insights on expense performance, drivers, and outlook, and help strengthen financial discipline through effective reporting, routines, and communication. You will report to the Senior Manager, Financial Planning & Analysis supporting Operating Company Expenses. Depending on qualifications and experience, this position may be filled at the Senior Financial Analyst or Lead Financial Planning Advisor. We will not consider candidates who require sponsorship for this position. In this hybrid role, you will be expected to work a minimum of 10 days per month from the office. Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783 or Boston, MA 02110. #LI-Hybrid Internal candidates are encouraged to apply...

Apr 06, 2026
SH
Full time
 
Analyst, Fund Solutions Group, Structured Finance
Santander Holdings USA Inc Madison, WI
Analyst, Fund Solutions Group, Structured Finance Country: United States of America It Starts Here: Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference. If you are interested in exploring the possibilities We Want to Talk to You! The Difference You Make: The Analyst role sits within Santander Corporate & Investment Banking's Structured Finance Group, supporting the Fund Solutions platform across a broad range of products including Subscription (capital call) lines, NAV facilities, ABLs, GP lines, and other related equity financing...

Apr 06, 2026
Uo
Full time
 
Building Services Assistant Supervisor
University of Wisconsin Madison Madison, WI
Current employees: if you are currently employed at any of the universities of wisconsin, log in to workday to apply through the internal application process. Job category: University Staff Employment type: Regular Job profile: Custodial Services Asst Supv Job summary: We are in search of Assistant Supervisors to join our Building Services Supervisor team in University Housing Facilities! This is a supervisory role that leads and oversees the work of Facilities Technicians and Custodial staff ensuring facilities are properly maintained for residence hall, dining, and other housing locations. This role provides coverage for the supervisor as needed, responding to emergencies, modifying and executing adjusted work plans for the day, inspecting the cleanliness of resident, public, and staff-facing spaces, conducting performance reviews and follow up with full-time employees and addressing any concerns residents/customers have each day. This position ensures our...

Apr 06, 2026
Uo
SPGC Accountant I (Inst)
University of WisconsinMadison Madison, WI
Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Job Category: Academic Staff Employment Type: Regular Job Profile: Post-Award SPGC Acct I (Inst) Job Summary: The University of Wisconsin-Madison's Office of Research and Sponsored Programs (RSP) is responsible for administration of the extramural research grants and contracts to the University of Wisconsin-Madison. RSP currently manages an open portfolio of over $4 Billion with annual awards over $1.5 Billion. The duties and responsibilities of this research administration position include the financial administration and accounting of grants and contracts awarded to the University of Wisconsin-Madison by Federal and Non-Federal sources. This position will perform complex accounting duties, prepare and submit financial reports and invoices, monitor...

Apr 06, 2026
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