Full time
Computer Task Group
Coppell, TX, USA
Description: CTG is seeking to fill a Print Customer Support Representative opening for our client in Coppell, TX. Location: Coppell, TX (onsite) Duration: Ongoing contract Work Hours: Training is between 8 am to 5 pm, Once trained shift will change to 9 am -6 pm M-F to support customers in Pacific Time zone Pay: $22.91/hr Must have excellent computer skills, application software experience in Adobe Acrobat Pro, MS Excel, print services experience, Attention to detail, and outstanding customer service skills Duties: Primary resource for advice for all document production needs of the Client including inquiry and escalation - includes digital print solutions as well as litho/web printing Manage Customer relationships for specific customer base, working with and advising document owners to meet document production needs in a cost effective manner Promote the print services of the company - identify and develop digital document opportunities Print Job Management:...