Facebook App
Juneau, AK, USA
Summary: Reality Labs is seeking an operations expert to join the Developer Support Team, responsible for scaled support for non-technical issues. As a Developer Support Operations Manager, you will help build and strengthen the Meta Horizon developer ecosystem to ensure best-in-class developer support services. You will have extensive experience building effective and efficient developer or customer support solutions utilizing proven and emerging technologies. You are data-centric and have experience working closely with multiple disciplines toward shared goals.This Developer Support Operations Manager will have experience designing large-scale processes and be skilled at creating collaborative spaces when solving hard problems, recognizing different perspectives, and designing and leading complex cross-functional initiatives in early-stage tech industries. Required Skills: Developer Support Operations Manager, Non-Technical Responsibilities: Manage processes and...