Full time
ASML
Albany, NY, USA
Introduction to the job The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region. Role and responsibilities The Field Service Engineer (FSE) executes regular and irregular maintenance activities with considerable independency and under limited supervision. The FSE handles defined and regular problems/maintenance on a machine, either independently or through escalation without supervision. You’ll report to the Senior Team Lead, but you’ll also be part of the larger Customer Solutions & Support sector – where the in-fab installation and optimization of ASML products happens. As a Field Service Engineer, you’ll: Problem analysis and approach – gather all information relevant for the problem, analyze...