Kohler Co.
Ashwaubenon, WI, USA
Guest Services Coordinator, Kohler Waters Spa Work Mode: Onsite Location: Green Bay, WI Opportunity Join our world-class team of spa professionals and help our guests renew and recharge while they experience five-star living at its finest. The Guest Services Coordinator is responsible for meeting all Spa Receptionist & Spa Attendant requirements in addition to supervising the Spa Guest Service team. Specific responsibilities include: Responsible for providing feedback and re-training staff as needed to ensure Forbes 5-Star Hold staff accountable for all policies, procedures and SOPs Property Management System super-user (and related systems) to correctly process transactions, complete orders, accurately book/edit spa treatments and efficiently managesystem to optimize spa bookings standards are being maintained by staff Completes weekly City Ledger reconciliation Maintain neatness, cleanliness, and professionalism at all times....