Full time
Elevance Health
Nashville, TN, USA
Help Desk Analyst I PLEASE NOTE: This position is not eligible for current or future sponsorship. Location: This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. CareBridge is a provider of technology and services that assist payers and states in caring for patients receiving long-term support services. CareBridge's services include electronic visit verification (EVV), data aggregation, 24/7-member support, and benefit management. CareBridge is led by a team of healthcare service and technology veterans and is headquartered in East Nashville. The Help Desk Analyst I will be responsible for receiving all telephone or automated requests for IT assistance, ensuring that the request or problem is accurately recorded and fulfilled within...