36 help desk it support jobs found in Alameda, CA

Job Title: Technical Operation Support Analyst Location: Alameda, CA 94502 (Onsite) Key Responsibilities: Provide technical support and troubleshooting for the Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools Experienced in IT Service Management (ITSM) tools and practices; Customer-focused mindset with a commitment to providing high-quality support Assist users with leveraging Digital workplace tools for collaboration, content management, and general productivity Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency Assist in the implementation and rollout of new digital workplace tools and technologies within the organization Conduct office hours and create user guides to help employees maximize their use of digital workplace tools...

We have open Technical Operation Support Analyst(M365) - Alameda, CA 94502 (Onsite) Technical Operation Support Analyst Contract / FTE Alameda, CA 94502 (Onsite) Key Responsibilities Provide technical support and troubleshooting for Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools Experienced in IT Service Management (ITSM ) tools and practices; Customer-focused mindset with a commitment to providing high-quality support Assist users with leveraging Digital workplace tools for collaboration, content management, and general productivity Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency Assist in the implementation and rollout of new digital workplace tools and technologies within the organization Conduct...

Key Responsibilities Provide technical support and troubleshooting for Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools. Assist users with leveraging Digital workplace tools for collaboration, content management, and general productivity. Monitor and respond to support tickets, emails, and other inquiries in a timely and professional manner. Conduct office hours and create user guides to help employees maximize their use of digital workplace tools. Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance. Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency. Assist in the implementation and rollout of new digital workplace tools and technologies within the organization. Skills Experienced in IT service management (ITSM) tools and practices. Excellent communication and...

Technical Operation Support Analyst Contract / FTE Alameda, CA 94502 (Onsite) Key Responsibilities Provide technical support and troubleshooting for Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools Experienced in IT Service Management (ITSM ) tools and practices; Customer-focused mindset with a commitment to providing high-quality support Assist users with leveraging Digital Workplace tools for collaboration, content management, and general productivity Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency Assist in the implementation and rollout of new digital workplace tools and technologies within the organization Conduct office hours and create user guides to help employees maximize their use of...

Operation Support Alameda, CA Long term contract Key Responsibilities Provide technical support and troubleshooting for Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools. Assist users with leveraging Digital workplace tools for collaboration, content management, and general productivity. Monitor and respond to support tickets, emails, and other inquiries in a timely and professional manner. Conduct office hours and create user guides to help employees maximize their use of digital workplace tools. Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance. Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency. Assist in the implementation and rollout of new digital workplace tools and technologies within the organization. Skills Experienced in IT service...

Job Title: Operation Support Location: Alameda, CA Duration: Long term contract Key Responsibilities Provide technical support and troubleshooting for Microsoft Office 365 suite, including Teams, SharePoint, OneDrive, and other collaboration tools. Assist users with leveraging Digital workplace tools for collaboration, content management, and general productivity. Monitor and respond to support tickets, emails, and other inquiries in a timely and professional manner. Conduct office hours and create user guides to help employees maximize their use of digital workplace tools. Collaborate with IT and other departments to identify and resolve technical issues and improve overall system performance. Partner with the IT helpdesk and gather feedback and suggestions for improving user experience and operational efficiency. Assist in the implementation and rollout of new digital workplace tools and technologies within the organization. Skills...

About Us: The mission of Our House, Inc. is to provide healthy, stimulating and inclusive environments for individuals with intellectual and developmental disabilities through community residences, employment services, innovative day programs, social opportunities and related support services designed to help them achieve their full potential for living meaningful and productive lives. Job Description: Direct Support Professionals (DSP) support individuals with intellectual and developmental disabilities with activities of daily living, community inclusion, and in learning independent living skills in group homes or apartments. Job Type: Full-Time and Part-time shifts available. Current Shifts Available: Weekend Awake Overnight: 11pm-9am Part Time Weekend: Friday-Sunday 3PM-11PM Part Time Weekend Double: 9 AM - 9PM Qualifications: A valid driver’s license with a good driving record Own transportation to and from work and between work...

Join us on our mission to make a better world of work. Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and develop high-performing teams. Powered by people science and the most comprehensive employee dataset in the world, the most innovative companies including Canva, On, Asana, Dolby, McDonalds and Nasdaq depend on Culture Amp every day. Culture Amp is backed by leading venture capital funds and has offices in the US, UK, Germany and Australia. Culture Amp has been recognized as one of the world’s top private cloud companies by Forbes and most innovative companies by Fast Company. For more information visit cultureamp.com. Please note, candidates should be able to work from our San Francisco office up to 1-2 days a week....

EMOTIV is on a mission to vastly improve our understanding of the human brain and to develop a platform for researchers, developers, and consumers around the world to be part of a global innovation task force. EMOTIV leads the field of mobile EEG technology and our technology has been validated and included in over 4,000 publications. We believe in the power of the human brain and our ability to tap into its potential to open up new possibilities for improving performance, health and ultimately, prevent disease. We are combining machine learning and huge brain data sets to accelerate brain research globally and to make a long term, positive impact on the world. EMOTIV is a recognized pioneer and market leader in this field. Our products have won numerous international awards including the Red Dot Award, AutoVision Innovations Award, Australian International Design Awards, Australian Engineering Excellence Awards and Edison Awards. Our community of developers and researchers...

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we're changing the way people think about and interact with personal finance. We're a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we're at the forefront. We're proud to come to work every day knowing that what we do has a direct impact on people's lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Senior ServiceNow Systems Administrator with expertise in GRC (Governance, Risk, and Compliance) / IRM (Integrated Risk Management) to join our team. The ideal candidate will be responsible for the configuration, administration, and maintenance of the ServiceNow...

Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking a Senior ServiceNow Systems Administrator with expertise in GRC (Governance, Risk, and Compliance) / IRM (Integrated Risk Management) to join our team. The ideal candidate will be responsible for the configuration, administration, and maintenance of the ServiceNow platform, with a...

At Veracyte, we offer exciting career opportunities for those interested in joining a pioneering team that is committed to transforming cancer care for patients across the globe. Working at Veracyte – whether it be in one of our labs, corporate offices, the field – enables our employees to not only make a meaningful impact on the lives of patients, but to also learn and grow within a results-driven environment that values innovation, collaboration, and compassion. The Position: The IT Support Technician will provide essential IT support for both lab and office environments. This role involves managing and maintaining hardware and software, offering technical support to employees, and ensuring the smooth operation of lab equipment. The ideal candidate will have a strong technical background, excellent problem-solving skills, and the ability to communicate effectively with both technical and non-technical staff. This position is based onsite in our South San Francisco...

Job Description The Trust and Safety Operations support agent will support the companys incident review process. The position will focus both on daily execution of processing driver incidents and appeals. In this role the associate will be required to demonstrate the ability to review incidents, properly code incidents, and take appropriate actions to resolve. Trust and Safety coordinates with cross functional partners across Legal, Compliance, eCommerce Operations and Customer Support. The Trust and Safety Operations support agent is expected to work independently to meet daily performance goals. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual...

Direct Support Provider - $25-$28/hour - Weekly Pay Maxim Healthcare Services in Hayward is hiring for a Direct Support Provider to work with children and/or adults with developmental delays and challenging behaviors. Why Join Maxim? Competitive pay, weekly paychecks, paid training Ongoing supervision from a Board Certified Behavior Analyst (BCBA) Flexible scheduling - PT and FT College Partnership programs & opportunities for continuing education Benefits*: Health, dental, vision, life insurance, 401(k) savings plan, and PTO Responsibilities: Provide one-to-one-behavior intervention services to individuals with behavioral challenges Provides/assists with daily program activities in the areas of self-help, communication, social, cognitive, motor and behavior and crisis intervention Assist client with personal care activities including bathing, oral hygiene, preparation and feeding of meals, dressing and undressing,...

The Position Bargaining Unit: Local 1 Why join the Department of Child Support Services? Contra Costa County’s Department of Child Support Services (DCSS) has earned multiple awards for its outstanding program achievements and commitment to excellence in serving the community. We are seeking qualified professionals who will uphold and advance this high standard of service. DCSS collaborates with parents and guardians to ensure children receive the emotional and financial support necessary for their well-being. The department is responsible for establishing, collecting, and distributing child and medical support for minors in accordance with state and federal regulations. Our work is a critical component of California’s mission to support families, promote self-sufficiency, and enhance the welfare of children. Contra Costa County is looking to fill three (3) full-time Child Support Specialist I vacancies within DCSS. We are looking for someone who...

Behavioral Support Provider - $25-$28/hour - Weekly Pay Maxim Healthcare Services in Fremont is hiring for an Behavioral Support Provider to work with children and/or adults with developmental delays and challenging behaviors. Why Join Maxim? Competitive pay, weekly paychecks, paid training Ongoing supervision from a Board Certified Behavior Analyst (BCBA) Flexible scheduling - PT and FT College Partnership programs & opportunities for continuing education Benefits: Health, dental, vision, life insurance, 401(k) savings plan, and PTO Responsibilities: Provide one-to-one-behavior intervention services to individuals with behavioral challenges Provides/assists with daily program activities in the areas of self-help, communication, social, cognitive, motor and behavior and crisis intervention Assist client with personal care activities including bathing, oral hygiene, preparation and feeding of meals, dressing and...

Summary: Meta is seeking an experienced professional to join our Technical Operations Team within our Design Engineering and Construction (DEC) Organization as a Program Manager, Strategic Business Support. They will lead monthly project and region health reviews as well as program manage global strategic initiatives to drive improvements that enable efficient and predictable delivery of datacenter capacity.Our data centers are the foundation upon which our rapidly scaling infrastructure efficiently operates and upon which our innovative services are delivered. Building, operating and retrofitting data centers the "right" way is synonymous with ensuring high uptime, capacity availability and capital conservation. The DEC team thinks from chip to chiller (or electrical substation), determining configurations and ensuring maximum efficiency of our compute infrastructure.The Strategic Business Support team within Technical Operations supports the Design, Engineering and...

Meta is looking for a forward thinking Network Engineer with technical skills in ILA Critical Infrastructure operations to join the Edge and Network Services (ENS) Operations organization. In this role, you will lead initiatives to improve efficiency, reliability, and risk management via processes, systems, and data in one of the largest-scale networks in the world. The right candidate will thrive in a fast-moving operations organization and enjoy digging into complex operational and reliability challenges in order to implement process and technical system solutions at a global scale. Network Engineer, Operations & Support Responsibilities: Incident Response: Drive work investigating complex technical and process issues on a global scale spanning multiple reliability, security, and continuity disciplines for infrastructure spanning thousands of locations during major incidents/site events on edge, caching, and network infrastructure. This will require you to work...

Intrinsic is Alphabet’s bet aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what’s possible for industrial robotics in the near future – with software and data at the core. Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics. Role As an IT Support Engineer, you'll be an essential part of our Information & Infrastructure Technologies team. You will play an important role in providing technical support to our employees, maintaining our IT infrastructure, and ensuring our technology systems run smoothly. This role requires a strong understanding of computer hardware and software, networking concepts, and excellent customer service...

BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. #bmocapitalmarkets We are seeking a results-driven Global Markets Advisor (“GMA”) with a proven track record in sales to join our dynamic team. In this role, you will provide a markets-based suite of risk management solutions through derivative products to BMO Bank’s U.S Commercial clients. This role is client facing with primary sales focus on the marketing of Foreign Exchange (“FX”) risk management solutions. This role requires a strong sales background, exceptional leadership skills, and the ability to balance tactical execution with strategic planning to drive measurable results. GMA’s are a part of the Global Markets Corporate Sales and Structuring team with key performance indicators linked to business generation across Global Markets. Coverage is based on...

Application Deadline: 03/30/2025 Address: 4400 MacArthur Blvd. Job Family Group: Capital Markets Sales & Service BMO Capital Markets is a leading, full-service financial services provider. We offer corporate and investment banking, treasury management, as well as research and advisory services to clients around the world. We are seeking a results-driven Global Markets Advisor (“GMA”) with a proven track record in sales to join our dynamic team. In this role, you will provide a markets-based suite of risk management solutions through derivative products to BMO Bank’s U.S. Commercial clients. This role is client-facing with primary sales focus on the marketing of Foreign Exchange (“FX”) risk management solutions. This role requires a strong sales background, exceptional leadership skills, and the ability to balance tactical execution with strategic planning to drive measurable results. GMA’s are a part of the Global Markets Corporate Sales and Structuring team with key...

Department: Technology Job class: 5502-Project Manager I Pay range: $89.75/hr - $96.6375/hr Role type: Temporary Exempt What does this mean? Hours IMPORTANT: Your application MUST include responses to the supplemental questionnaire found here:https://forms.office.com/g/feWxA9hCdR Applicants must complete the supplemental questionnaire prior to starting the online application process. The application will not be reviewed without a completed supplemental questionnaire Are You Ready To Make An Impact In One Of The Most Innovative Cities? The Department Of Technology (DT) Is Looking For Passionate IT Professionals To Help Shape The Future Of Technology In San Francisco! As The Centralized Technology Services Provider For The City And County Of San Francisco (CCSF), DT Delivers Critical Infrastructure And Services To Over 33,000 Employees—supporting Public Safety, Municipal Broadband, Cybersecurity, Cloud Solutions, And More! With a $140M+ Annual Budget And a...

Job Characteristics ***OPEN & PROMOTIONAL JOB OPPORTUNITY*** Information Systems Technician II The City of Concord is currently seeking to fill three Information Systems Technician II vacancies in the Information Technology Department. The Information Development Department: The mission of the Information Technology Department is to ensure Concord’s technology portfolio provides the appropriate set of tools required for delivering high-quality services to internal departments, Concord residents, and other agencies in a consistent manner sustainable over the 10-year budget horizon. What you will be doing: Acting as a first point of contact in assisting customers with a variety of technology issues Troubleshooting, diagnosing, analyzing, and resolving software, hardware, phone and printing issues Answering, evaluating and prioritizing incoming telephone, voicemail, email and in-person requests for assistance from users experience problems with...

At Zuora, we do Modern Business. We’re helping people subscribe to new ways of doing business that are better for people, companies, and ultimately the planet. It’s an approach resulting from the shift to the Subscription Economy that puts customers first by building recurring relationships instead of one-time product sales and focuses on sustainable growth. Through our leading expertise and multi-product suite, we are transforming all industries and working with the world’s most innovative companies to monetize new business models, nurture subscriber relationships, and optimize their digital experiences. THE TEAM Our Information Technology (IT) team is Zuora’s internal technology organization, responsible for creating technology experiences that connect our teams, drive business alignment, and build a stronger, more collaborative work “place.” With a cloud-first approach, we empower our global ZEOs with increased productivity and self-service to enable company growth, scale,...