109 help-desk-it-support jobs found in Atlanta, GA

Job Summary The Service Help Desk Support Tech possesses extensive knowledge of installing, configuring, and troubleshooting hardware, software, and server operating systems. This position requires the individual to work both independently and collaboratively with other members of the IT field personnel and City users. The successful candidate is expected to follow through on issues and incidents to resolutions with accurate recording of information, data and remediation details and they are a fundamental part of this job’s responsibilities. Essential Duties And Responsibilities Respond to incoming help desk calls and emails from users and provide real-time senior-level support. Troubleshoot Windows 10 operating systems Troubleshoot server 2016 with various roles. Assist in network support and administration functions. Install, configure and maintain network printers. Assist in the configuration of ShoreTel system. Assist in performing the daily backups on all...

Company: At Inspiroz, we solve the technology challenges of Charter and Independent Schools by providing unmatched expertise through strategy, implementation and managed services. We partner with school leaders and educators to improve the way technology is used to drive transformational student outcomes and achieve operational goals. With a stable, portable and scalable IT, we prepare and support each school’s technology environment through various phases of evolution and growth. We are committed to the Charter School mission of providing children of all backgrounds and abilities the opportunity to excel academically and achieve greatness. We share in that passion and are driven by its mission in all that we do. We practice One Team-One Plan-One Goal, set a high bar for ourselves and are obsessed with our clients’ needs. Department: Service and Support Reports to: Senior Account Director General Summary: Client Account Managers are responsible...

3.7 8 hours ago Full Job Description Group presentation With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €8 billion in the fiscal year 2018/2019. Over 1,000 locations around the world provide an extensive network that guarantees closeness to customers. After building its position as one of the world’s leading elevator companies in a mere 40 years’ time, TK Elevator became an independent company in August 2020. The company’s most important business line is its service business, with approximately 1.4 million units under maintenance and over 24,000 service technicians globally. The product portfolio covers commodity elevators for residential and commercial buildings to cutting-edge, highly customized solutions for state-of-the-art skyscrapers – such as One World Trade Center in New York. In addition, it also consists of escalators and moving walks, passenger boarding bridges, stair and platform...

Help Desk Professional   SignatureFD is a leading privately held financial design and advisory firm based in Atlanta, Georgia. With over $6 billion in assets for 1,500 client families, we serve high-net-worth individuals, families, and related entities. We believe that people are motivated to have a bigger impact with their wealth. We help clients simplify their financial lives, make better decisions and bring focus so that they can maximize their time, money, relationships and ultimately, their impact.    Job Duties   Provide technical support for approximately 100 onsite and remote end users.  Analyze and resolve hardware, software and operational issues submitted by our end users.  Perform all hardware and software upgrades, deployment, repairs and maintenance of all laptops, monitors, scanners, printers (LaserJet), and any other attachable peripherals.  Tracks all communication and work using the incident management system to provide clear and accurate...

Do What You Love. Love What You Do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About The Team The Workday Adaptive Planning Customer Support team provides customers an extraordinary support experience! We engage with customers and partners of all sizes and industries to provide technical support for usage of the Workday Adaptive Planning Product Suite. The suite includes financial, sales, and workforce planning capabilities, data visualizations and reporting, data integrations (ETL tools and APIs), and more. Our team is comprised of support analysts and engineers with a diverse mix of backgrounds and experiences. We are currently hiring for positions in the Atlanta, GA and Austin,...

Do What You Love. Love What You Do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About The Team We are a team of highly skilled reporting analysts committed to providing an outstanding level of support. Through partnership with our customers, and collaboration with a multi-faceted group of colleagues spanning many product areas, we strive to provide a world-class customer experience that drives an overall customer satisfaction rating of 97%! We work hard, and we're serious about what we do. We manage to find the balance between a dynamic learning environment, with a fun and flexible working environment, and you shouldn't expect anything less, after all, one of Workday's core values...

Do what you love. Love what you do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About the Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our outstanding Pleasanton office! We promote (https://www.workday.com/en-gb/company/about-workday/core-values.html)Workday’s core values (https://www.workday.com/en-gb/company/about-workday/core-values.html), with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and...

Security Systems Administrator 100% Remote Information Security Manager or Security Systems Administrator, also known as Security Analyst or System Administrator Top Reasons to Work with Us We are a leading software based environmental health and safety firm specializing in helping all businesses create a sustainable safety culture, minimize risk and save money. For over 30 years we've helped 10,000+ clients across the country and are rapidly growing! 10 years ago we switched to fully software based solutions and are utilizing new and emerging technology. We are looking to hire someone who's interested in being the go to guy for anything and everything cybersecurity related, for our new and existing clients and any in-house issues, working with 3rd party vendors, and will continue to develop new security strategies. We use world class technology applications and always look to push the envelope for innovation and ways to make us stand out above the competition. What...

SUPERIOR COURT OF FULTON COUNTY: JOB ANNOUNCEMENT FOR THE POSITION OF : COURT SUPPORT MANAGER II SALARY GRADE 25: $73,131 : Unclassified Position in the Superior Court Administrator's Office: (Current Vacancy in Pretrial - Intake): CLOSING DATE: July 10, 2022: The Superior Court of Fulton County Georgia (“Court”) has an exciting opportunity for an experienced Court Support Manager II within its Pretrial Services Intake Unit. Superior Court is Georgia's busiest trial court of general jurisdiction. The Court seeks to provide a forum in which legal disputes between citizens can be resolved in a fair and efficient process with attention to equal access, impartiality, efficiency, and safety. After joining the Court, you will become part of a fast-paced Pretrial Services team dedicated to providing the citizens of Fulton County with the service they deserve. Job Summary: : Manages multiple units or a division within the Fulton County...

Primary Location – Atlanta, Georgia Must be local to metro Atlanta area. V-Soft Consulting is currently hiring for an IT Support Specialist 1 for our premier client in Atlanta, Georgia . This is a 12 month contract position. Education And Experience » Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college. Experience providing desktop/laptop computer hardware support: 5 Years. Experience deploying laptops and desktops: 5 Years. Experience supporting Microsoft Office products: 5 Years. Experience supporting Microsoft email client: 5 Years. Experience supporting remote workers and troubleshooting VPN and remote technology issues: 5 Years. Experience in an Active Directory Domain environment: 5 Years. Pulse Secure: 1 Years. Adobe Acrobat: 1 Years. Webex support: 1 Years. Knowledge, Skills And Abilities » Proficient in Win 10 and Office 365. Experienced in troubleshoot...

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. Position Description The Application Delivery & Support Engineer will develop and maintain on-premise and cloud systems with a specific focus on application delivery and support. Responsibilities Monitor product applications for performance and health Respond to product application support issues. Analyzes and troubleshoots problems with software applications to identify problem area(s) and recommend corrective action Provide on-call support DevOps participant supporting application deployment and management Determine, define and facilitate creation of processes required to keep application services available over 99.9% Disaster Recovery documentation creation and maintenance. Facilitation and execution of disaster recovery plans and evidence creation Provide evidence in support of annual audits...

At SpinVFX, the systems team is responsible for supporting over 250 artists and production staff working on award-winning film and TV visual effects. The Junior Systems Administrator will be responsible for supporting the IT infrastructure and desktops in our Toronto, ON and Atlanta GA studios. Key Requirements of the Role: Providing end-user support, resolving technical issues and providing technical assistance for all operating systems and applications Onboarding new users, ensuring that their technology is working properly and proper access is granted. Responsible for the deployment, maintenance, configuration, and reliable operation of computer systems, network servers, and virtualization Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing the impact of issues Provide documentation and technical specifications to IT staff for planning and implementing new or upgrades of...

Do What You Love. Love What You Do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About The Team This is not “just another” customer service role! Workday’s Financials and Spend domains have a broad range of high-demand products, each packed with its own set of forward-thinking features to ensure our customers meet their everyday requirements. From Expenses to Business Assets, Procurement to Financial Accounting and much more, we are there to support our customers in all their financial needs. However, we do not stop there. Behind every extraordinary product is an outstanding team. We don’t just deliver customer service; we deliver the Workday experience - and, sure, that may sound...

Do What You Love. Love What You Do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About The Team Workday’s Customer Support teams are driven by a passion for our products and the success of our customers' User experience. We’re a diverse group of people, with an invaluable mix of experience and backgrounds, located in our amazing Dublin office! We promote Workday’s core values, with ‘Employees’ being our first! This is why we offer flexible work schedules, empower you to follow your desired career path to achieve professional and personal goals, encourage work-life balance and wellbeing, and are proud to champion equal opportunities for everyone. We are looking for someone who has a...

Mailchimp is a leading marketing platform for small businesses. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaigns, commerce, CRM and analytics tools. Our Business Solutions team supports and develops the software tools used by our Customer Team to provide our customers with an exceptional experience. We partner closely with Support, Engineering, Product, Marketing and many others to ensure a cross functional approach to tool development. Additionally, ensuring this collaborative approach is employed with enhancements, defect management, and implementation of tools. As a Systems Administrator, this role is responsible for managing the entire system administration of our customer support tools. Our ideal candidate is the go-to expert and will service internal customer requests for our software tools workflows, configurations and dashboards. The ideal candidate will have a...

Do What You Love. Love What You Do. At Workday, we help the world’s largest organizations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too. We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work. About The Team The Workday Adaptive Planning Customer Support team provides customers an extraordinary support experience! We engage with customers and partners of all sizes and industries to provide technical support for usage of the Workday Adaptive Planning Product Suite. The suite includes financial, sales, and workforce planning capabilities, data visualizations and reporting, data integrations (ETL tools and APIs), and more. Our team is comprised of support analysts and engineers with a diverse mix of backgrounds and experiences. We are currently hiring for positions in the Atlanta, GA and Austin,...

100% Remote Information Security Manager or Security Systems Administrator, also known as Security Analyst or System Administrator Top Reasons to Work with Us We are a leading software based environmental health and safety firm specializing in helping all businesses create a sustainable safety culture, minimize risk and save money. For over 30 years we've helped 10,000+ clients across the country and are rapidly growing! 10 years ago we switched to fully software based solutions and are utilizing new and emerging technology. We are looking to hire someone who's interested in being the go to guy for anything and everything cybersecurity related, for our new and existing clients and any in-house issues, working with 3rd party vendors, and will continue to develop new security strategies. We use world class technology applications and always look to push the envelope for innovation and ways to make us stand out above the competition. What You Will Be Doing Escalation and...

Company Description LinkedIn is the world’s largest professional network, built to help members of all backgrounds and experiences achieve more in their careers. Our vision is to create economic opportunity for every member of the global workforce. Every day our members use our products to make connections, discover opportunities, build skills and gain insights. We believe amazing things happen when we work together in an environment where everyone feels a true sense of belonging, and that what matters most in a candidate is having the skills needed to succeed. It inspires us to invest in our talent and support career growth. Join us to challenge yourself with work that matters. Job Description This role will be based in Atlanta, GA At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and...

3.6 3 hours ago Full Job Description REMOTE OR IN OFFICE In this role, you will be a part of the team that supports our clients in their usage of the Moody’s Analytics Lending Solutions products. This is an opportunity to develop your career in Financial Services by using world-class software. You will obtain a broad knowledge of credit and market risk by assuring that our products, financial models and technology are being used effectively to add value to our clients’ businesses. Responsibilities: Provide thorough quantitative and conceptual solutions to our wide range of clients. Provide in-depth education and assistance on product features, functionality and the product technical architecture. Support clients on the use of our industry leading credit risk products in a courteous, professional, accurate and timely manner via web, email, telephone, and in person. Communicate effectively and develop excellent working relationships with colleagues...

Equivalent Experience Hiring a Fully Remote Admin for a Large Cloud Company! Description: Performs a variety of administrative functions. Schedules appointments, gives information to callers and takes dictation. Composes memos, transcribes notes, and researches and creates presentations. Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports. May assist with compiling and developing the annual budget. Requires a high school diploma with 2-4 years of experience in the field or in a related area. Familiar with standard concepts, practices, and procedures within a particular field. It relies on experience and judgment to plan and accomplish goals. Performs a variety of tasks. Works under general supervision. A certain degree of creativity and latitude is required. Typically reports to a supervisor or manager. Skills: administrative support, Microsoft office, administration, administrative assistance, Microsoft excel, calendar...

4.3 Quick Apply Full-time 2 hours ago Full Job Description Position Title: IT Support Instructional Assistant Location: Atlanta, GA Hire Date: ASAP WHO WE ARE LOOKING FOR: Per Scholas is seeking a dynamic, team-oriented individual to serve as an Instructor Assistant within the Atlanta Training Department. The Instructor Assistant (IA) will play an important role in our organization’s mission, as he/she trains Per Scholas students to be outstanding entry and mid-level technicians. This position is considered Temporary Full Time/ WHAT YOU’LL DO: Classroom Facilitation Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare students for entry to mid-level Information Technology jobs. Technical training competencies include, but are not limited to: hardware, software, networking, security, server, mobility, virtualization, cybersecurity, web development, quality...

JOB Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) delivers a wide range of human services designed to promote self-sufficiency, safety, and well-being for all Georgians. What we offer. Enjoy a generous benefits package that includes a flexible work schedule, unique training opportunities, employee retirement plan, deferred compensation, 13 paid holidays, vacation & sick leave, dental, vision, long-term care, and life insurance; in addition to telework opportunities depending upon the position.Start your career in public service. The Georgia Department of Human Services (DHS), Division of Child Support Services (DCSS) is seeking candidates for the position of Manager, Child Support Services, for the Communication Center. Note: This position will have the flexibility to telework and occasionally will also be required to work from the State office. Compliance with the State of Georgia teleworking policy requirements and maintaining...

3.3 4 hours ago Full Job Description This position serves as the Operations Analysis Technician at a state prison. This position provides assistance to computer system users. Answers questions or resolves computer problems for clients primarily in person, but also via telephone, email or from remote locations. Make sure to give the mm/yy of each job listed to include detailed job duties Location Name: Metro Reentry Facility Address1: 1301 Constitution Road City: Atlanta Zipcode: 30316 County: DEKALB COUNTY Contact Name: Demetria Gay Contact Phone#: 404-443-1110 Contact Email ID: demetria.gay@gdc.ga.gov Vocational/Technical degree in computer applications, computer technology or a closely related area from an accredited college OR High school diploma or GED AND One year of experience providing software or hardware customer support of technical assistance to computer users.

Completion of a bachelor's degree in industrial engineering, industrial management, decision sciences, research methods, information sciences, computer sciences, systems engineering or a related field. Note: This position serves as the Operations Analyst at a state prison. This position provides management information system user support on a continuing basis primarily in person, but also via telephone, email or from remote locations. Troubleshoots end-user problems. Trains end users on software applications. Installs and maintains personal computer hardware and software. Prepares data reports for facility and central office management. May supervise the facility Operations Analysis Technician, assigning work and monitoring performance. Make sure to give the mm/yy of each job listed to include detailed job duties Location Name: Metro Reentry Facility Address1:...