29 help desk it support jobs found in Chicago, IL

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Northern Trust Company seeks a Sr. Analyst, SW Support to develop, maintain, and enhance software applications for non-legacy/non-mainframe systems. Carry out technical improvements and support for multiple trading, portfolio management, and trade routing applications. Troubleshoot, analyze, and resolve production issues and apply code fix. Monitor and provide support to job streams. Conduct root...

Description We are a global leader in food & beverage ingredients. Pioneers at heart, we operate at the forefront of consumer trends to provide food & beverage manufacturers with products and ingredients that will delight their consumers. Making a positive impact on people and planet is all part of the delight. With a deep-rooted presence in the countries where our ingredients are grown, we are closer to farmers, enabling better quality, and more reliable, traceable and transparent supply. Supplying products and ingredients at scale is just the start. We add value through our unique, complementary portfolio of natural, delicious and nutritious products. With our fresh thinking, we help our customers unleash the sensory and functional attributes of cocoa, coffee, dairy, nuts and spices so they can create naturally good food & beverage products that meet consumer expectations. And whoever we’re with, whatever we’re doing, we always make it real . Position Summary...

You have a clear vision of where your career can go. And we have the leadership to help you get there. At CNA, we strive to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential. Under general supervision, responsible for timely and accurate entry of information necessary to process the referral of legal matters to law firms utilizing procedures and processes to perform routine activities. Analyzes and troubleshoots to identify and resolve non-compliant information. JOB DESCRIPTION: Job Description Performs a combination of duties in accordance with departmental guidelines: Completes data entry or makes data corrections based on set requirements or procedures within claim file information utilizing multiple systems that support P&C Claim. Completes form letters or documents based on procedures or set requirements. Collaborates with claim professionals,...

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. IT Support Analyst The IT Support Analyst is a member of the Service Desk team. They are responsible for first level technical support of all supported applications. The will respond to user inquiries regarding incidents with applications, networks, platforms, and servers. In addition, they will answer questions via phone and electronic mail related to the use of supported software and hardware systems. They will escalate to L2 and L3 as appropriate. ESSENTIAL DUTIES:...

Role: Support Engineer Location: Chicago, IL (Hybrid (3 days in Office) Duration: Long Term Contract Experience Level: (8+ yrs) Top skills required for this role: Strong support experience in Core Java, Unix, Oracle Control-M/ServiceNow/MQ Excellent oral and written communication skills are required Highly flexible and adaptable to change Analytical and problem-solving skills MTS product knowledge Job Description/ Responsibilitie: Java Application Support with the Unix Shell scripting , PL/SQL technical skills and Banking Application knowledge. Preferred to have: - Support or Development experience with MTS product knowledge Tasks and Responsibilities: 1. Monitor and troubleshoot application issues in production 2. Leads troubleshooting, analysis, and solution of unexpected systems behaviors that impact the quality of service 3. Liaise with stakeholders (tech and business) in problem resolution 4. Communicate...

About Northern Trust: Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889. Northern Trust is proud to provide innovative financial services and guidance to the world’s most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. The Northern Trust Company seeks a Sr. Analyst, SW Support to develop, maintain, and enhance software applications for non-legacy/non-mainframe systems. Carry out technical improvements and support for multiple trading, portfolio management, and trade routing applications. Troubleshoot, analyze, and resolve production issues and apply code fix. Monitor and provide support to job streams. Conduct root...

Job Title: Customer Support Specialist with SAAS/Salesforce Location: Atlanta, GA & Chicago, IL (On-site) Duration: 12 Months Client is looking for candidate who has worked in a SAAS environment The Compliance Services Specialist - customer service experience 3-5 years of previous office or customer service experience Use of Salesforce request management system to engage and respond to client / driver requests Key Responsibilities - Provide leadership to their respective teams by monitoring workflow, providing reports, distribute daily work, escalate timeliness/quality concerns to supervisor. Create/manage SOP s for internal processes, SME for Compliance Services Research legislative changes which may affect title/reg transactions and provide results to manager for additional investigation and/or system and letter updates. Partner with supervisor to investigate and resolve client issues and help manage escalation to completion....

Amtex Systems Inc is an information technology and talent solutions company offering talent and BI consulting to the companies in US for over 25 years. Our solutions are designed to fill resource gaps, by providing the right candidates who deliver value to the organization. Our propensity to nurture and build strong relationships with our clients helps us better understand their business demands and gives us the ability to provide services that are on time and rise above the rest. Job title: Sr Associate Chicago, IL - hybrid (3 days/wk) Contract Qualifications: Strong support experience in Unix, Oracle, Java Control-M/ServiceNow/MQ Excellent oral and written communication skills are required Highly flexible and adaptable to change Analytical and problem-solving skills Preferred to have: - Support or Development experience with MTS product knowledge Tasks and Responsibilities: 1. Monitor and troubleshoot application issues in...

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2024) Day to Day At Indeed, we are dedicated to providing exceptional service to both employers and job seekers. As part of our Operations Team , you will play a pivotal role in partnering with Sales and Customer Success (CS) teams to ensure a seamless and efficient experience for all parties. As a Business Operations Support Specialist II at Indeed, you will serve as a key liaison between Client Success, Sales, and Engineering teams, investigating and resolving technical issues ranging from minor bugs to critical problems. Your role involves using backend tools, your product expertise, and critical...

Cook County Offices Under The President Administrative Hearings Auditor Bureau of Administration Bureau of Economic Development Bureau of Finance Bureau of Human Resources Bureau of Technology Facilities Office of the President Job Summary Support the bureau/department by maintaining system-level configuration and providing effective assistance to both internal and external users. Responsible for high level of responsiveness and the ability to prioritize end-user needs in alignment with the best interests of the bureau/department. Will collaborate with leadership and key stakeholders to implement necessary account-level modifications, including adjustments to data fields, reports, dashboards, and templates. Responsible for managing system access and controls, engaging with senior staff to troubleshoot issues, and training junior staff members. Minimum Qualifications Graduation from an accredited college or university with a Bachelor's...

Job Description Work as a level 2 MAPS Risk Analyst delivery for all Markets LOB's located in Chicago. The FICC Risk support role requires someone who can work in high pressure trading environment and assimilate information from multiple sources quickly. The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management. Looking for a candidate that is comfortable leading daily technical change meetings managing global resources through the change process. Report generation through presentation and analysis tools like: Tableau and MS Office. Lastly, must have a well-rounded understanding of Software Development Lifecycle. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will...

Job: Desktop Systems Engineer Salary: Up to $130,000 + Bonus/Benefits Location: Chicago Client: Fintech Trading firm My client is a top ranked trading firm looking to bring on a talented Desktop Systems Engineer to provide a high quality service within their fast paced and dynamic tech-driven trading environment. You will be joining a wold class team of engineers supporting all users across the firm, utilising a wide range of the best tech on the market and testing/deploying this in a ever changing environment. Responsibilities . Building, configuring and upgrading workstations, laptops and mobile devices . User provisioning (user accounts, mobile devices, VPN, directory permissions) . Evaluating and recommending new hardware and software technologies or solutions · Plan, execute and support company wide tech projects . Assisting in the deployment and support of trading applications . Automating tasks · Infrastructure Support...

Description System Administrator Position Overview We are seeking a System Administrator to manage and support our IT infrastructure, ensuring smooth operation and security of our systems, networks, and services. This role requires a proactive problem solver with strong technical expertise in system administration, automation, and security best practices. Key Responsibilities System Administration Manage, configure, and monitor cloud environments, and enterprise applications Office365 Architecture and Management support User Support & Endpoint Management Provide technical support to employees, contractors, and members, manage software deployments, and troubleshoot issues cross-functionally Security & Compliance Assist with security and compliance audits. Implement and monitor security policies, monitor system security and vulnerabilities, and ensure compliance with industry standards (HIPAA, SOC2, etc.) Support zero-trust...

A leading international trading firm is searching for an experienced Trade Support Engineer. This organization has operated seamlessly for over thirty years and require an IT professional to ensure they continue to succeed. The role requires a strong background in both Linux and Windows, proficiency in Github and Networking tools. Join a company that excels in its market and has exemplified continuing growth. You will be working in a world class trade center to ensure that mission critical infrastructure is maintained. Leverage your infrastructure expertise and thrive in this fast paced and exciting environment. Required Skills & Experience 5+ years of experience as a Network Engineer or similar role 4+ years of working in a Trading environment similar market Experience using Linux and Windows systems Proficiency using Network Protocols Strong scripting skills using Bash or Python Strong skills in configuration management and security tools...

About the American College of Surgeons The American College of Surgeons (ACS) is a professional and educational organization of surgeons that was founded in 1913 to raise the standards of surgical practice and improve the quality of care for surgical patients. The College is dedicated to the ethical and competent practice of surgery. Its achievements have significantly influenced the course of scientific surgery in America and have established it as an important advocate for all surgical patients.  The College has more than 90,000 members and is the largest organization of surgeons in the world. For more information, visit www.facs.org. Summary: The Senior Technical Support Analyst provides advanced troubleshooting, technical guidance, and problem resolution for complex IT issues. They serve as an escalation point for support teams, ensuring system reliability, security, and efficiency. This role involves diagnosing hardware, software, and network problems,...

M MC Group is hiring for a Client Support Specialist for our client in Rosemont, IL! Contract: Contract to Hire Start: ASAP Shift: M-F 8AM-5PM Pay: $25-37/hr DOE Location: Higgins Rd, Rosemont, IL Acts as a support arm for all corporate infrastructure support and application teams. Follows all required policies and established corporate standards. Analyzes and resolves assigned incident and request tickets; documents problem resolution and communicates impact to internal customers; identifies, documents, and escalates issues to other support functions Utilizes our current ITSM tool and intake methods to document and record all IT issues and activities Assists in supporting meetings at assigned location from an audio/visual/computing standpoint Assists in the deployment of technical solutions (e.g. Scheduling, testing, installation, user training, onboarding, etc.) and documentation Installs and configures hardware and software both in person and...

Product Support Associates Full Time and Part Time Career Opportunities Product Support Associates are TEAM members within the Bob’s Discount Furniture organization and play a vital role by assuring Stores receive and stage merchandise in a manner consistent with the Company’s core values and creative vision; assisting and enabling Stores to achieve established Sales expectations. The primary function of a Product Support Associate is to work with Store Management and Visual Merchandising to maintain; warehouse safety, showroom merchandising standards, receiving and inventory guidelines and to perform day to day back-end operations according to established Company guidelines. "No phony sales, no phony gimmicks, just everyday low prices and value! We call it the Bob’s Way because no one does it better!" - Bob Kaufman Founder and President Emeritus At Bob’s we understand there are many companies you can choose to work for, so, along with exceptional opportunities for...

Junior Help Desk Support Pay Rate: $15-$20/hour Position Overview: We are seeking a motivated and eager-to-learn individual to join our IT team as a Junior Help Desk Support. This entry-level role does not require prior experience, as comprehensive training will be provided. Your primary responsibility will be to handle off-boarding workflow manual processes. This role offers a unique opportunity to grow within the organization, with plans to transition you to a Full-Time Employee (FTE) Help Desk Support role and further contribute to various IT functions for the schools. Key Responsibilities: Manual Off-Boarding Workflow: Execute and manage manual off-boarding processes, ensuring accuracy and efficiency in every step. Skill Development and Training: Participate in in-depth training sessions to acquire the necessary skills and knowledge for effective job performance. Technical...

Under supervision of Regional Field Service Manager install configure, service, maintain information technology systems and applications. Maintain a daily IMAC, Incident, and Refresh resolution rate of 5+ tickets per day. It is a onsite type role that does require strong people and communication skills along with a solid background of Workstation support. Minimum 3 years work experience. The Individual must be able to work alone and within a team. The ability to followed defined processes and carry out various Operational type task. Strong ability to troubleshoot and isolate Level 2 type issues that are related to either Hardware or Software environments. Advanced Experience in Windows Operating Systems. Candidate should also have a knowledge of all MAC related Hardware and Software type issues. Experience in Active Directory and Jamf all is also a plus. Roles and Responsibilities: Imaging of Windows Devices to latest version Provide 2nd Level Support Unboxing and packing of...

Job#: 2065911 Job Description: POSITION SUMMARY: Location: Bolingbrook, IL -open to remote candidates Pay Rate: $25-35/hr W2 Duration: Long-term contract The IT Operations Support Specialist will monitor and support enterprise systems, networks, applications and batch jobs. This position requires the ability to analyze and resolve technical problems and provide technical support for end users. Specialists will also be responsible for communication and escalation of major incidents and outages and must have the ability to communicate and work with a technical and non-technical audience. This position will be part of a high performing team delivering best in class IT services to the business and our customers. CORE JOB RESPONSIBILITIES: Monitor and support enterprise systems including but not limited to; Windows and UNIX servers, SQL and Oracle Databases as well as cisco routers and switches. Administer, monitor and support batch processing and job...

Trianz is a leading-edge technology platforms and services company that accelerates digital transformations at Fortune 100 and emerging companies worldwide in data & analytics, digital experiences, cloud infrastructure, and security. The company has developed a disruptive “IP Led Transformations” vision, strategy, and business model over the past 3 years. Some of the company’s IP was recently acquired by AWS and its overall business model has taken off sharply in 2024. Trianz is led by Sri Manchala, a former special forces officer from the Indian army and author of Crossing the Digital Faultline | Trianz, and a team of veterans from well-known firms such as Deloitte, HCL, KPMG, Wipro, Microsoft, TATA, AWS, GE, etc. About Trianz Trianz believes that companies around the world face three challenges in their digitala transformation journeys - shrinking ‘time to transform’ due to competition & AI, lack of digital-ready talent, and uncertain economic conditions. To...

Job Title: Azure Systems Software Engineer Primary Location: Hybrid Chicago Southwest suburbs - Lisle IL Position Type: Direct hire. Compensation Information The expected salary range for this position is $118,000.00 - $140,000.00 per year no bonus, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, company matched 401(k) equivalent, and paid time off. Committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations. Systems Engineer Level 3 in Chicago's Southwest Suburbs. This is a hybrid role that requires being in the office when needed. In this role you will be designing, implementing, managing, and maintaining the organization's information technology systems. You will be working with the architecture team to evaluate and ensure the efficient and secure operation of IT & business systems. Must be eligable...

Job Title: Azure Systems Software Engineer Primary Location: Hybrid Chicago Southwest suburbs - Lisle IL Position Type: Direct hire. Compensation Information The expected salary range for this position is $118,000.00 - $140,000.00 per year no bonus, depending on experience and qualifications. This role also qualifies for comprehensive benefits such as health insurance, company matched 401(k) equivalent, and paid time off. Committed to pay transparency and equal opportunity. The salary range provided is in compliance with applicable state and federal regulations. Systems Engineer Level 3 in Chicago's Southwest Suburbs. This is a hybrid role that requires being in the office when needed. In this role you will be designing, implementing, managing, and maintaining the organization's information technology systems. You will be working with the architecture team to evaluate and ensure the efficient and secure operation of IT & business systems. Must be eligable...

Job Description Company description With a history that dates back over 80 years, Starcom is a global communications planning and media leader. We are an agency still grounded in our founding principle that people are at center of all we do. Each day, we apply this belief to harness the transformative power of data and technology to inspire and move people and business forward. With more than 7,000 employees in over 100 offices around the world, Starcom partners with the world's leading marketers and brands, including Bank of America, Best Buy, Kellogg Company, McDonald's, Novartis, Samsung, Visa and more. Overview What You’ll Do: The Media Investment Supervisor focuses on media buying/investment initiatives and servicing our client in the creation, execution, and monitoring of integrated media plans to secure the best investment options in a variety of channels to maximize reach to targeted consumers. The ideal candidate for this position will be a thoughtful decision...