15 help desk it support jobs found in Fort Lauderdale, FL

Job Description Performs systems administrative, troubleshooting, and operational duties on computer systems in response to user ticket and outages. Support and maintain COTS and custom designed applications. Tasks include installation, configuration, and troubleshooting. Analyze, evaluate and test software and hardware in response to issues identified by customer. Support in the planning, installation, security and breakdown in support of standing up new facilities and standing down retired facilities. Mitigate identified security issues. Research and troubleshoot identified issues. Document ticket. Ensure all appropriate steps are taken to investigate and troubleshoot issue. Escalate fully documented ticket if issue cannot be resolved. Prepare and maintain activity and progress reports regarding support activities. Act to coordinate activities across support agencies to delivery support service to customer. Manage and track...

Position Summary: This is a leadership and technical expert role responsible for the strategic management, optimization, and security of the organization's IT infrastructure. The Senior Systems Administrator will lead advanced troubleshooting efforts, design scalable systems, and oversee key IT projects while mentoring junior staff. Act as an escalation point for critical system issues and mentor junior team members in resolving complex problems. Lead cross-functional IT projects, ensuring timely delivery and alignment with organizational goals. Architect and implement high-availability systems and disaster recovery solutions. Collaborate with the IT Director on budgetary planning for IT infrastructure investments. Spearhead initiatives to integrate emerging technologies that enhance operational efficiency. Maintain and enforce advanced cybersecurity policies, ensuring the organization adheres to industry standards. Identify recurring...

Job ID Number R4912 Employment Type Full time Worksite Flexibility Onsite Job Summary As the ServiceNow Systems Administrator you will oversee the configuration, customization, and maintenance of the ServiceNow platform Job Description We are looking for a ServiceNow Systems Administrator to oversee the configuration, customization, and maintenance of the ServiceNow platform. This position will be a full-time 8+ month contract and on-site . What You'll Do Oversee the configuration, customization, and maintenance of the ServiceNow platform, ensuring optimal performance and stability Lead the implementation of new modules, applications, and enhancements based on business requirements Collaborate with IT and business stakeholders to define and document technical specifications and workflows Develop and enforce best practices for ServiceNow administration, including system security, user access, and data integrity Troubleshoot and...

Company Overview With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we're only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on. At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all. Here, we know that you're more than your work. That's why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose - a customizable expense reimbursement program that can be used for more than 200+ needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every...

Apply now to join FAU on its race to excellence. For more information on everything FAU has to offer, please visit www.fau.edu/jobs. Note: Current FAU employees must apply as an internal applicant by logging into their existing Workday employee account. Position Summary: Florida Atlantic University is seeking an Assistant Controller - FAU Finance Corporation & Accounting Support Services - Boca Raton, FL. Summary of Responsibilities include: Oversee the full-cycle accounting and financial reporting for the FAU Finance Corporation. Ensure timely and accurate monthly, quarterly, and annual financial statements are prepared. Manage and execute transfers between FAU and FAU Finance Corporation in accordance with agreements and financial policies. Lead the monthly and year-end close process, identifying opportunities for efficiency improvements. Coordinate external audits and prepare required documentation for annual financial statement...

Job Location: MiamiWorkplace Type: Hybrid Job Grade: Level 1 Employee Referral Amount: United States Dollar Founded in 1921 Newmont Mining Corporation is one of the largest gold mining companies in the world. Newmont prides itself on safety and embraces diversity, engages employees, fosters innovation, rewards high performance and develops great leaders. Context At Newmont, we prioritize safety and sustainability performance to uphold our commitments and build lasting trust with our stakeholders. Strong governance in these areas is essential for maintaining our license to operate and driving continuous improvement. The safety& sustainability performance support center provides comprehensive, data-driven support that enables delivery of enterprise-wide safety and sustainability solutions and improvements across all sites. By embedding safety and sustainability into our operations, we enhance performance, protect our people and the environment, and ensure long-term...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself, and a better working world for all. The exceptional EY experience. It's yours to build. EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities. From strategy to execution, the Government & Public Sector practice of Ernst & Young provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global...

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other...

Job Location: Miami Workplace Type: Hybrid Job Grade: Level 1 Employee Referral Amount: United States Dollar Founded in 1921 Newmont Mining Corporation is one of the largest gold mining companies in the world. Newmont prides itself on safety and embraces diversity, engages employees, fosters innovation, rewards high performance and develops great leaders. Context At Newmont, we prioritize safety and sustainability performance to uphold our commitments and build lasting trust with our stakeholders. Strong governance in these areas is essential for maintaining our license to operate and driving continuous improvement. The safety & sustainability performance support center provides comprehensive, data-driven support that enables delivery of enterprise-wide safety and sustainability solutions and improvements across all sites. By embedding safety and sustainability into our operations, we enhance performance, protect our people and the environment, and ensure...

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2024) Day to Day At Indeed, we are dedicated to providing exceptional service to both employers and job seekers. As part of our Operations Team , you will play a pivotal role in partnering with Sales and Customer Success (CS) teams to ensure a seamless and efficient experience for all parties. As a Business Operations Support Specialist II at Indeed, you will serve as a key liaison between Client Success, Sales, and Engineering teams, investigating and resolving technical issues ranging from minor bugs to critical problems. Your role involves using backend tools, your product expertise, and critical...

Miami-Dade County Public Schools (M-DCPS), an A-rated district, is the nation’s third largest school system with nearly 500 schools and a diverse enrollment of more than 335,500 students from over 160 countries. Our ongoing tradition of groundbreaking achievement has earned top recognition at the national and international levels and makes M-DCPS your best choice. Occupational Summary Facilitates and monitors the delivery of specified interventions and assessments related to student achievement. EXAMPLE OF DUTIES Conducts and collects Progress Monitoring and Ongoing Progress Monitoring data. Makes recommendations to regarding changing student needs based on Ongoing Progress Monitoring data. Observes interactions of students as a part of an intervention group and suggests appropriate adjustments to maximize learning environment through student group configuration. Works with identified at-risk students to deliver small-group interventions. Shares...

Intro: At Cortland, you map the story of your success. We don't adhere to the status quo, we love outside industry perspective, and we thrive on exploring possibilities and reimagining solutions. As an innovative leader in multifamily, our high performance continues to drive exponential growth – and we invite you to join us on our journey towards real estate excellence. With tools and guidance to sharpen your skills, you can forge your own career path, love what you do, and let it show. Job Overview: As a Leasing Consultant, you connect with future residents, identify their wants and needs, and secure lease agreements for a multi-million dollar, multifamily apartment home community. Roles You Will Play: The Tour Guide Discover future residents’ needs, show them around your community’s amenity areas and model homes, and highlight all the benefits that will make them want to call your community home Brag about your community’s unique features and benefits – and...

Primary focus of this position is Windows systems administration and user support, responding to requests such as help desk tickets, telephone, email and in-person service within the Liebherr Group and its Newport News, VA location, as well as other state side locations in accordance with Liebherr International IT security standards. This includes troubleshooting hardware and software related issues. Responsibilities Creates and maintains Active Directory user and computer accounts in accordance with company security policies. Installs operating system software, patches, and upgrades. Analyzes, troubleshoots, and resolves system hardware and software issues. Configures, optimizes, fine-tunes, and monitors operating system software and servers. Images, configures, issues, and maintains user workstations, laptops, and tablets. Configures, issues, and maintains other user equipment, such as VPN cards, mobile devices, telephones, cameras, and USB storage...

Title: Helpdesk (Miami HQ) Location: Miami, FL Duration: 6-12 month contract to hire Work Requirements: , Holders or Authorized to Work in the US Helpdesk (Miami HQ) Required Qualifications: Minimum 3+ years of IT experience. MDM Experience Meraki MDM or Addigy MDM Microsoft Intune experience Experience with OKTA Identity and Access Management (IAM) Single sign-on (SSO) Ticketing system experience JIRA preferred Handling around 30-40 tickets daily, with a 30 minute SLA Strong background in service desk management, including ticket assignment, delegation, and escalations to other departments Preferred Qualifications: Experience with Zscaler Excellent communication skills, with the ability to effectively collaborate across teams. Breakdown of Responsibilities: 50% Onboarding and offboarding support 20% General IT support for headquarters 15% Managing MDM and Intune-related tasks 15% Ticket handling and...

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other...