15 help-desk-it-support jobs found in Gold Coast

ABOUT US FRD Homes is a dedicated volume residential building and construction company based at Southport on the Gold Coast and building across southeast Queensland. We are one of Queensland's fastest growing residential builders and have a strong reputation for building a quality product on time and on budget for our valued channels and clients. We are a progressive company and our ongoing growth means we have an opportunity to add an experienced professional to our team. THE OPPORTUNITY We are seeking an enthusiastic Junior IT Support Officer to provide IT, hardware and software support for our people in our head office based in Southport on the Gold Coast. You will be: Troubleshooting & diagnosing technical issues over phone & in person Accurate problem resolution with thorough & clear documentation Resolving hardware issues with desktops, printers & basic networking Providing friendly advice & solutions to all users in the office Assist in...

Information Technology Services Full time, fixed term appointment for 12 months Position reference no: 83953303 About the position Reporting to the Manager, Customer Support Services, this position will be responsible for direct phone, email, and in-person support services for students, professional and academic staff, and other University affiliates and guests. The officer is responsible for troubleshooting IT related incidents, the request logging and fulfillment process, identifying technical problems, escalating to specialist IT teams, and maintaining documentation for IT staff and customers. Quality customer service is the primary focus of this position. The Customer Support Services team also assists with installations, moves, adds, and changes to technology environments, as well as everyday hardware and peripheral support services for business activities and teaching spaces. About the person: The successful candidate will have a degree in IT and/or...

Job description About Us You will be working for an Industry-leading Steel Building Company. We facilitate in supplying steel structures to both the Australian and New Zealand markets nationally. We are seeking a savvy and motivated individual who is wanting to work full time with flexible work hours. If you are wanting to work for a market leading and innovative company then this may be the perfect role you. The successful person must have an unwavering commitment to high quality customer service and teamwork. We are family owned and have a great culture that allows growth within. About You Ideally, you would have at least 2 year’s experience in a support role. You will also possess: High attention to detail. Honesty and a high level of ethics is a must. Exceptional organisation and prioritising skills. Ability to learn our proprietary inhouse sales and management software. Experience with Microsoft Office Suite essential. Ability to work autonomously as...

Job no: 500008 Employment type: Full Time, Part Time Location: Brisbane, Gold Coast, Cairns & Far North, Sunshine Coast, Toowoomba & Darling Downs, Townsville & Northern QLD Categories: Disability About the Organisation Empowering people with disability to live life the way they choose is at the heart of how Life Without Barriers has operated for over 25 years. This is an exciting opportunity to join our team and continue this mission. Support people with disability to have the choice, control, and independence to live their best life. If you’re passionate about inclusivity, respect, and making a meaningful difference, this is the career move for you. Life Without Barriers is a leading social purpose organisation of 8,000 employees working in more than 500 communities across Australia. We support children, young people and families, people with disability, older people and people with mental illness. We work with people who are homeless and...

About Gen Physio Gen Physio is a national allied health provider delivering a suite of allied health services directly to our clients within the community. We offer a unique service ensuring we recruit, train, and develop the best Clinicians in the business. Our passion is to help our Clinicians unlock their potential and accelerate their careers. At Gen physio we take immense pride in nurturing a culture that is focused on flexible working arrangements, loving what we do but ultimately helping generations of people in our community, at every stage of their lives.    About the role We are seeking an experienced client support officer to work  within our high performing Client Services team.  You will be the first point of contact for all phone calls and e-mail enquiries within our busy head office, you need to have a passion for providing a fantastic customer journey.    Duties To be considered for this role candidates must be able to: To work within a high...

Sales Support and Administration Located at our Nerang Selection Centre, Gold Coast Be part of our team that designs and manufactures beautiful, high quality timber products Secure full-time position within a well established and highly respected business Professional environment The Company Duce Timber Windows and Doors is a family owned and operated company that was established in 1934. This leading manufacturer of bespoke timber windows and doors is looking for a Sales Support and Administration person to join their Nerang Selection Centre team on a full-time basis. The Role The ideal applicant for this full-time, permanent position will be well presented with a great attitude and work ethic.  They will be required to complete tasks efficiently with a very high level of accuracy and support our sales team with a view to providing the best possible service to our clients.  The successful applicant's role will include, but is not limited to: Pricing of...

About the Opportunity The role will provide high level administrative support and expert advice on program and course development for a designated program cluster. This role contributes to Program level student engagement and retention via analysis of data and learning analytics to provide advice to Program Directors. You will also: Monitor student engagement and retention via performance indicators and learning analytics. Provide advice to Program Directors, First Year Coordinators and central support services. Develop activities focusing on student engagement and assist with the development of orientation programs. Support Program Directors and Program Advisors in the provision of more complex program specific advice on student matters escalated by Student Life including advising on academic plan/course selection to meet the degree requirements and /or for the purpose of professional registration. This is full time, fixed term (2 years) position based at the...

Reference number 32419 Employment status Fixed-Term Full Time - Ending - 30/12/2022 Directorate Organisational Services Location Karp Court Award - Classification City of Gold Coast Certified Agreement 2019 - Stream A Administration Level 4 10 Day Fortnight Salary $83,196.65 to $88,838.09 Salary Details Hours per week 40.30 Days per fortnight 10 (Ten) Position summary The Gold Coast is an outstanding global city proudly looking towards its future. We are inspired by lifestyle and driven by opportunity. Here at City of Gold Coast, our commitment to a shared set of values shapes our decisions, actions and behaviours towards achieving the City Vision and our many city...

Assisi Catholic College is a picturesque, master planned P – 12 co-educational college, administered by Brisbane Catholic Education with an approximate enrolment of 1500 students. Assisi Catholic College requires staff members who can work independently and are flexible, creative and energised by the challenges of teaching in a contemporary college. Our contemporary facilities and models of schooling cater for individual, teacher-supported independent learning, community-based programs, flexible spaces and innovative learning technologies in a 1:1 environment. There are four phases of learning: Early Years (Prep – Year 3), Junior Years (Year 4 – Year 6), Middle Years (Year 7 – Year 9) and Senior Years (Year 10 –12). Assisi is an authentic P-12 college characterised by continuity and connectedness across all phase of learning and activities. The College is data informed and uses this data to guide learning and teaching which aims to create self directed learners...

ABOUT US: Your Plan Manager (YPM) is a leading intermediary NDIS Plan Management and Support Coordination service provider, well known across Australia. Here at YPM we provide personal, friendly service to our clients with a focus on delivering better than expected outcomes. We support full choice and control for participants and encourage them to make the decisions around their plans. THE ROLE: This role is designed to support the functions of plan management and client relationships within the company. Our clients include people with a disability, their support teams, and providers. KEY RESPONSIBILITIES: This dynamic position will be responsible for, but not be limited to: Assisting clients to understand their plans, scope of budgeting/spending and NDIS price guide at a developing level Ensure claims and reporting is accurate and timely. Assist with and provide high quality record management within CRM Work within a...

Email your interest to li@ezzydoc.com with your CV. Location: Kingscliff Would you like to work at Kingscliff? A beautiful seaside city, at the southern tip of Gold Coast. We are hiring locally at EzzyBills. A software company with global reach. We are looking for someone to work in the areas of software technical support & software testing, and website development. In one of the areas, or multiple, depending on your skills. Experience and skill in one of the areas: IT, software development, bookkeeping or science. Excellent skill in writing and great memory. C# and JavaScript skill is a bonus, not a must. If you are software developer: at the start, your day to day work will include software support, software testing, bug fixing and web documentation. If you are a person with web development skill: Maintain and Upgrade our website. Website marketing. Web documentation of software along with testing. If you are a person with...

Email your interest to li@ezzydoc.com with your CV. Location: Kingscliff, Gold Coast, or Brisbane (or remote working) Your day-to-day will involve Monitor/respond to incoming emails and phone calls from existing and future customers Conduct software testing of our existing and new features. Document them online. Ensure the successful conversion of new customers and retention of existing customers by providing them with the best technical support. Work closely with our sales team and our development team. Required experience / qualification Bachelor degree in science, engineer or technology Optional: Experience with bookkeeping using accounting software such as Xero, MYOB, and QuickBooks. Optional: Having experience with manual software testing; or software development Excellent English communication skills Great with technologies

Receptionist and Admin Support Person About the Position: The ideal candidate will be well presented with good communication skills, and have an ability to take initiative, and prioritize daily tasks. The tasks are varied and include: Receptionist: greet clients in a warm and friendly manner; making teas and coffees; accurately entering client data in our software system; answering phone calls from clients, courts, other legal practitioners; redirecting phone calls, taking clear detailed messages and sending emails to staff, email replies to clients as directed, keeping clean reception area and office, restocking stationery, photocopier, bathrooms, kitchen supplies etc; Accounts support: receipt payments, email receipts to clients, process payments, entering outlays and payments on client files; use merchant machine. Admin support : filing, collating, photocopying, scanning, some typing, and assisting staff in these ways. Qualities, Skills &...

Do you want to work with a leading purpose driven, community-based organisation? SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential. Position Overview The Child Health Pathways Support Coordinator is employed on a fixed term contract to connect with Logan families with children aged 0 to 5 years. You will be addressing barriers to children accessing health services. Liaising with the parents, you will be providing practical support, advocacy, information, referrals, and coordinate the support services involved in caring for their child/family. Referrals will come from the Community Hub, as well as specified Early Childhood Education and Care (ECEC). Key Responsibilities Support families to access local community service activities Intake and case coordination with other agencies to...

We’re seeking a passionate and talented Level 1 Help Desk Support Technician for a permanent opportunity based in the picturesque Gold Coast 4215    $40K - $45K + Super Fantastic company culture Full-time Permanent role Does this sound like something you want to be involved with? Maybe you have previous experience in Managed Services (advantageous)? Then again maybe you just love supporting your internal team and are looking for a place to use your IT support skills to add value to a fantastic group of end-users! The experience we are looking for… 1+ year experience in a Help Desk role Virtualization platforms such as Hyper-V Office 365 Administration Azure AD Administration Cyber Security and its impact on business Installation & Setup of NBN, Fibre, and ADSL Devices Network Printers and Scanners VoIP Setup (3CX) General Router / Network management with experience in port forwarding/security/VPN What you’ll be doing…. Triaging ticket...