114 help-desk-it-support jobs found in Irving, TX

Position: IT Technician 3 Industry: Information Technology Location: Onsite Dallas,TX Hourly Pay Rate: $26.00 - $33.00 depending on experience Are you highly motivated, hard-working, and seeking to join a growth-focused environmental consulting & engineering firm? Are you looking for a company that will invest in your development and grow your professional skills? If so, consider a career with Apex. Powered by record sales, extraordinary client retention, strategic acquisitions, and an entrepreneurial spirit, Apex Companies is one of the fastest growing environmental consulting and engineering firms in the US. We take pride in keeping our clients happy and have earned numerous awards for project excellence. We continue to grow, and we want you to grow with us. Your Responsibilities as an IT Technician 3: Take calls and handle tickets documenting problems, researching, and resolving, supports VIP users Monitor systems for problems such as...

Grow your career as a Network Support Analyst with an innovative global bank in Irving, TX. Long-term contract with excellent growth potential. Will be required to be onsite 2-3 days per week. Responsibilities: Provide Tier I Technical Support for global technology infrastructure. Troubleshoot and resolve hardware related issues across Cisco, Nexus, Arista, and Juniper devices Perform hardware replacements for non-critical environments Troubleshoot software or configuration related issues for Cisco, Nexus, Arista, and Juniper devices Adhere to operating procedures and identify any breaches of the process in normal handling of incident tickets Execute network failovers for all routing protocols, especially BGP, OSP, and EIGRP Identify and remediate possible major impacting events within the network Work with vendors across the technology to provide the highest possible uptime rate of network services Quickly identify the layer 1 and 2 connections to an IP...

McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. Primary Role : Sr. Contract Associate responsible for the daily administration of supplier contracts and issue resolution for high profile customers. Focus on high touch with customer and sales team and interact in frequent correspondence with customer on inquiries, proactive communication and issue resolution. Work directly with suppliers to ensure the timely and accurate administration of contracts and the resolution of issues. Monitor both supplier compliance with contractual obligations and production trends through analytics and root cause analysis. Provide recommendations to management for process improvements based on analytical findings. Develop system and departmental subject matter expertise and participate as a team member on projects. Ability to influence others and build strong relationships. Uses critical thinking,...

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! FLEETPRIDE is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. The EHS & Loss Prevention Administrator supports all EHS & Loss Prevention corporate, field, and location programs and reports to the Sr. Director of EHS & Loss Prevention. The EHS & LP Admin oversees all corporate operations for the EHS & LP Department including financial accounting, 3rd party vendor management, alarms/CCTV, reporting distribution, certificates of insurance, auto insurance cards, PPE ordering, and other safety/hazmat program management. Essential Tasks Administer all financial accounting...

3.5 Full-time 1 hour ago Full Job Description McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. McKesson Corporation is a global leader in healthcare supply chain management solutions, retail pharmacy, community oncology and specialty care, and healthcare information solutions. McKesson partners with pharmaceutical manufacturers, providers, pharmacies, governments and other organizations in healthcare to help provide the right medicines, medical products and healthcare services to the right patients at the right time, safely and cost-effectively. United by our ICARE shared principles, our 78,000 employees work every day to innovate and deliver opportunities that make our customers and partners more successful - all for the better health of patients. McKesson has been named a "Most Admired Company" in the healthcare wholesaler category by FORTUNE, a "Best Place...

Our client is seeking Customer Support Agent for remote contract opportunity. Position Summary: Our client is currently recruiting for Customer Support Agent. We are seeking candidates who enjoy a fast paced, high energy, social environment, and prefer to be in a challenging yet rewarding role. This position reports to the Supervisor, Customer Support. Customer Support Agent is responsible for providing excellent service to our retail and online customers. This ideal candidate has a strong customer mindset, enjoys customer interaction and resolving issues or questions with a smile. Duties and Responsibilities: Provide technical support and handle all incoming inquiries from both internal and external customers. Respond and resolve customer requests through any customer channel. Perform technical troubleshooting - diagnose hardware or software issues. Provides recommendations on process improvements based on recurring themes. Implement required solutions....

IT Support Specialist III, Fulltime - Grand Prairie, TX Summary: Kelly Technology is looking for a IT Support Specialist III to supports the Corporate Office, Distribution Centers, Company Owned Stores, and Distributor Branch employees in the use of Information Technology by providing tier III support for all IT products and services including, hardware, software, remote access, and business applications. Essential Job Duties: Provides timely, professional, and high-quality customer service to users by responding to various hardware, software, networking, and other computer-related technology needs. Gathers information from the user, evaluates and prioritizing issues to determine which can be immediately resolved and which require escalation to appropriate IT team members. Maintains documentation for all IT Support calls by logging the creation, assignment, disposition, and action taken on the job into call ticket software. Continually monitors and follows-up on jobs in...

IT Support Specialist III, Fulltime – Grand Prairie, TX Summary: Kelly Technology is looking for a IT Support Specialist III to supports the Corporate Office, Distribution Centers, Company Owned Stores, and Distributor Branch employees in the use of Information Technology by providing tier III support for all IT products and services including, hardware, software, remote access, and business applications. Essential Job Duties: Provides timely, professional, and high-quality customer service to users by responding to various hardware, software, networking, and other computer-related technology needs. Gathers information from the user, evaluates and prioritizing issues to determine which can be immediately resolved and which require escalation to appropriate IT team members. Maintains documentation for all IT Support calls by logging the creation, assignment, disposition, and action taken on the job into call ticket software. Continually monitors...

3.5 Full-time 1 hour ago Full Job Description McKesson requires new employees to be fully vaccinated for COVID-19 as defined by the CDC, subject to applicable, verified accommodation requests. The Technical Help Desk Technicians is responsible for second-level support for all McKesson Connect standard software and hardware, ordering, handheld devices, and enabling and activating CSOS Certificates. This position provides an effective diagnostic evaluation of end-user Pharma Customer needs and in all cases, uses good judgment and timeliness in responding to and resolving each issue or complaint to the customers’ satisfaction. The position also requires effectively delivering technical training and support needs for other McKesson personnel and customers over the phone. Support and demonstration of the McKesson iLead and iCare values and expectations for customer support and satisfaction are fundamental to this team to provide an effortless customer...

In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. How You'll Help us Connect The World Provide hands-on technical support to clients for the acquisition, usage, and installation of desktop and portable workstations, peripherals, mobile devices as well as company operating systems and software. Track client service requests in the help ticket tracking system and follow up with clients for effective resolution and customer satisfaction. Coordinate referrals for more sophisticated issues to the next support tier and/or external resources. Support the installation, troubleshooting, and usage of wired and wireless networks per CommScope standards. This includes identifying user requirements, supervising LAN performance, and performing network security management. Support the installation, troubleshooting, and usage of communication systems. Typical communication systems include video and voice conferencing and mobile phone...

3.7 2 hours ago Full Job Description In our ‘always on’ world, we believe it’s essential to have a genuine connection with the work you do. How You'll Help us Connect The World Provide hands-on technical support to clients for the acquisition, usage, and installation of desktop and portable workstations, peripherals, mobile devices as well as company operating systems and software. Track client service requests in the help ticket tracking system and follow up with clients for effective resolution and customer satisfaction. Coordinate referrals for more sophisticated issues to the next support tier and/or external resources. Support the installation, troubleshooting, and usage of wired and wireless networks per CommScope standards. This includes identifying user requirements, supervising LAN performance, and performing network security management. Support the installation, troubleshooting, and usage of communication systems. Typical communication systems...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. From strategy to execution, the Government & Public Sector (GPS) practice of Ernst & Young LLP provides a full range of consulting and audit services to help our Federal, State, Local and Education clients implement new ideas to help achieve their mission outcomes. We deliver real change and measurable results through our diverse, high-performing teams, quality work at the highest professional standards, operational know-how from across our global organization, and creative and bold ideas that drive innovation. We enable our government clients to achieve their mission of protecting the nation and serving the people;...

Wondering what’s within Beckman Coulter? Take a closer look. Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. At first glance, you’ll see we are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Look again and you’ll see we are invested in you and you’ll have the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. And no matter where you look at Beckman Coulter, at the heart of what we do, you’ll witness our shared purpose—helping...

Posting Number: S04219P Department: Admissions Salary Range: Up to $38,000, commensurate with experience Pay Basis: Monthly Position Status: Regular full-time Location: Richardson Job Description: This position serves as a key, front-facing customer service position for prospective students, applicants, and current students representing the Offices of Admissions, Registrar, and Financial Aid. Assists with providing information and counseling in response to student inquiries and/or concerns by telephone, email and in person. Minimum Qualifications: Requires a minimum of a Bachelor's degree from an accredited institution and two plus years related work experience or an equivalent combination of education and experience. Proficient in Microsoft Office Suite and ability to learn other software. Demonstrates integrity and ethical behavior in working with confidential information; detail oriented, accurate with ability to prioritize information...

2.7 Full-time 3 hours ago Full Job Description Our Opportunity: We are looking for an IT Support Specialist to join our fulfillment center team in Dallas, TX. The IT Support Specialist must be highly autonomous, possessing project and time management skills and have both the desire and ability to work in a fast-paced environment. They must possess strong customer service skills, basic knowledge of both computers (hardware and software) and RF unit technologies and excellent written and verbal communication skills. Previous experience exercising high levels of initiative, judgment, and diplomacy is required. The nature of this position is technical and hands-on. What you will do: Key responsibilities include delivering “World Class” support to the Fulfillment Center in a professional and friendly manner, troubleshooting application, hardware, and network issues, engaging with, and educating your customers; documentation, analysis, and resolution of...

2.6 Full-time 3 hours ago Full Job Description We are Now Hiring a Behavior Support Specialists . This position uses best practices and technology within a community-based setting to teach people with developmental disabilities how to acquire the physical, intellectual, emotional and social skills needed live as independently as possible. This individual must be able to handle the pressure of training in a public environment, exercise patience, work with flexible schedule, and respond to crisis situations. Ingenuity and creativity must be utilized when determining the best training methods, assistance, and supports for an individual. Responsibilities Provides training and support to treatment team. One-on-one observation and interaction with individuals. Completion of Functional Behavioral Assessments for identified individuals within necessary time frame. Creation of Prevention Plans and Support Plans as needed. Creation and training of...

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 98,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and...

Department: Information Technology Reports to: Information Technology Manager Effective Date: 01/12/2022 The Dallas Police & Fire Pension System is seeking an experienced Systems Administrator to utilize their knowledge and technological skills to serve an essential role in keeping the operating system functioning efficiently. In this role, the individual will support the network as a whole, making routine improvements and updates to ensure the system can handle all networking tasks and meet security requirements. Work is performed under limited supervision with moderate latitude for the use of initiative and independent judgment. Duties/Responsibilities: • Maintains and supports the integrity of the operating system environment and various computer systems. • Administers, installs, and troubleshoots a variety of operating systems. • Monitors network performance and performs testing to provide a diagnosis of issues and to assist with the deployment of solutions. • Ensure that...

About Cogent Infotech For over 19 years, Cogent Infotech has been an equal opportunity employer that thrives on and celebrates diversity and inclusivity. Our policy reflects and affirms the company’s commitment to the principles of fair employment and the elimination of all discriminatory practices. We value our candidates’ individuality, experience, expertise, and opinions in championing a culture of change and innovation. Job Title: Customer Support Specialist 1 Location: Dallas, TX USA Duration:6month possibility of extension Work Schedule: 8:00 a. m to 5:00 P. m Job Description Responds to customer inquiries for spare parts requirements and coordinates delivery problem resolution. Assists in the collection and processing of supplier and/or customer data and/or information regarding delivery of spare parts, kits and provisioning products or services. Manager Communication Manager is open to communication with suppliers. Please reach out...

Department: Information Technology Reports to: Information Technology Manager Effective Date: 01/12/2022 The Dallas Police & Fire Pension System is seeking an experienced Systems Administrator to utilize their knowledge and technological skills to serve an essential role in keeping the operating system functioning efficiently. In this role, the individual will support the network as a whole, making routine improvements and updates to ensure the system can handle all networking tasks and meet security requirements. Work is performed under limited supervision with moderate latitude for the use of initiative and independent judgment. Duties/Responsibilities: • Maintains and supports the integrity of the operating system environment and various computer systems. • Administers, installs, and troubleshoots a variety of operating systems. • Monitors network performance and performs testing to provide a diagnosis of issues and to assist with the deployment of solutions. • Ensure that...

The Global Markets Group of IHS Markit provides value to a wide range of client personas including : sales trading & research, capital markets and banking. The provision of best in class data and workflow solutions over the last 20 years is reflected in a tremendously broad set of customers globally. Both buyside and sell side clients rely upon us every day to make them more effective and efficient - GMG has over 500 employees deployed across the globe. Within the fixed income business we are a team focusing on client success to ensure service and relationship is at the forefront of everything that we do. You will be an Analyst in the Global Markets Group of IHS Markets, working in the customer success group. In this role you will be the first point of contact for clients with inquiries related to our Fixed Income product suite within our capital markets platform. This is a great opportunity to gain extensive client interaction and experience in the capital markets...

S&P Global Market Intelligence The Role: Senior Client Services/Customer Support Analyst The Location: Dallas, Texas Grade: 4 (For Internal Use Only) The Team: The Network & Regulatory Solutions team offers a suite of Products that provide solutions for our clients with Tax Validation, Document Exchange and Outreach campaigns that helps manage Counterparty and Vendor risk. Our product platform includes Markit Counterparty Manager (MCPM), Markit Tax Utility (MTU), Know Your Counterparty (KYC) and Know Your 3rd Party (KY3P), and CTI Tax Solutions (CTI) The Impact: The Client Services team supports Onboarding, Outreach, Data Management and ongoing client support. The KY3P team is seeking a high energy, detail driven and personable Client Service Analyst to lead our clients to the finish line What's in it for you: The Client Service Analyst will play a critical role as the main point of contact for our clients during their onboarding will also provide...

3.8 Quick Apply Full-time 2 hours ago Full Job Description Stefanini Group is hiring! Do you want to be a part of a highly innovative, digitally transformative team and work on cutting-edge, state-of-the-art technologies? If yes, then this is for you! An exciting opportunity awaits, let us help you get started! Click Apply now or call: (248) 263-3997 / email: Robert.Lachica@stefanini.com for faster processing! Open to W2 candidates only! Responsibilities: Ensure Optimal functioning of Linux/Windows Servers & Applications. Windows server administration includes managing IIS, basic networking abilities, ability to adhere to best practices, load balancing, certificate monitoring, and general maintenance activities. Basic Linux server/user administration. SQL Server administration including the running of queries to retrieve data, and troubleshooting of performance issues. Application deployments using Azure Devops as well as...

We are looking for an experienced Technical Support Analyst for WSO application suite. The candidate will work as part of WSO Upgrades team managing multi-tier enterprise level application upgrade projects for external clients. The role is dynamic and provides an excellent opportunity to build a solid career working and supporting highly scalable, multi-tier application and learning industry leading financial solution. Duties & Responsibilities Act as first line of support for all issues relating to application and technical/support queries. The areas covered by this role include incident support, problem analysis, technical analysis, managing SQL databases Investigate, diagnose problems and resolve issues. Identify potential solutions for further working with other internal teams Ensure timely resolution of all assigned issues and provide regular updates Work with colleagues and external partners for issues that require escalation and manage the issue...