194 help-desk-it-support jobs found in Melbourne

Job no: 494224 Work type: Temporary Full-time Location: Knox Civic Centre Categories: Customer Service About the Opportunity We have an exciting opportunity for an Operational Support Officer role within the Customer Experience team. The role is responsible for the coordination of the day to day workforce planning and administrative tasks for Knox City Council Customer Experience Team and contributes to the planning and resourcing of our multi channel environment ensuring high levels of service to our community are maintained. our community. It also gives you great exposure to a team working at the “coal face” of the organisation. Knox City Council Civic Centre is located in Wantirna South, this role will be a hybrid role between time in the office and at home. This is a full time Band 5 classified role, remuneration will be $72922.00 - $84842.95 (depending on experience) plus superannuation. What you will need to thrive Proven experience in a...

Full-time / Part-time Audiology Reception and Client Support Role – Melbourne CBD, and other clinics as required. A position is available to join our friendly, dedicated, client-focused, hands-on admin team who deliver excellence in reception, client care and administrative functions in a fast paced, independent audiology and hearing aid clinic. A minimum of 12 months industry experience is preferred. Knowledge of the Hearing Services Program claiming system would be highly regarded.   Hours: 8:30am – 5pm, 3 - 5 days per week (with a monthly RDO if 5 days/week) Reports to: Practice Manager   General Responsibilities include : *Manage switchboard with multiple incoming lines for 10 clinic locations whilst dealing with hearing impaired clients. *Manage client relationships in waiting room area and promote the business. *Appointment management including invoicing/taking payments and claiming from Medicare via use of bespoke Fitting Wizard CRM system (software...

About the Opportunity We have an exciting opportunity for an Operational Support Officer role to join our Customer Experience team on a full time temporary basis until 31 December 2022. The role is responsible for the coordination of the day to day workforce planning and administrative tasks for Knox City Council Customer Experience Team and contributes to the planning and resourcing of our multi channel environment ensuring high levels of service to our community are maintained. our community.   It also gives you great exposure to a team working at the “coal face” of the organisation.  Knox City Council Civic Centre is located in Wantirna South, this role will be a hybrid role between time in the office and at home.  This is a full time Band 5 classified role, remuneration will be $72922.00 - $84842.95 (depending on experience) plus superannuation.   What you will need to thrive Proven experience in a fast paced Customer Service related work environment. Sound...

What we offer Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. Apply now! Department: Business Network and Applications (SAP Ariba) Job Description Overview The primary function of the Support Engineer within Customer Solution Support and Innovation Team is to use technical and product expertise to support customers experiencing complex issues on the SAP Ariba applications. The Support Engineer delivers an exceptional customer experience by: Using knowledge of SQL and Java to...

Technologica Pty Ltd is a national sales and distribution company working in the Gift Card and Telstra Pre-Paid space.  We seek an internal IT support team member to fill a vacancy for an existing position. This is an in-office role part-time role of 20-25 hours per week, with the location being Ivanhoe East.  What you will be doing Manage day to day its operations and tech support for office staff, including  Printers (including industry-specific Gift Card Printers) IP phones  Networking requirements Assisting with Odoo suite Monitor Acronis Backups  Manage Sophos Antivirus  Setting up, maintaining and troubleshooting desktop, laptop and mobile devices both onsite and remotely. Knowledge in the following areas/software is a requirement  Office 365 and G Suite email for tech support  Be able to use remote desktop software like Any desk or Team Viewer to help remote staff.  Windows Server 2008 R2/ Azure Active Directory management  Manage...

POSITION DESCRIPTION Position Title Project Support Officer Type Full time Division First Nations Research Division Supervisor Division Leader (Penny Moylan) Stream Professional research stream Location Melbourne Start Date ASAP Salary Negotiable dependent on skills and experience This role will enable you to be part of a high performing organisation that makes a significant positive impact on the wellbeing of Australians through supporting research that influences government policies, programs and initiatives. The Company ORIMA Research Pty Ltd is a market and social research, data analytics and advisory services company. We conduct projects for Australian and State / Territory Government clients on a range of topics including healthcare and wellbeing, employee engagement, education, environmental assets, policy, disability, sports programs, communications, First Nations and more. Our mission is to improve the wellbeing of...

Hays Australia REM Local Government / Administrator / North-east Melbourne / $35 - $40p/h / Part-time Your new company You will be working as an Business Support Administrator within a Local Government organisation. You will be responsible for providing administration support and undertaking research and data collation activities across the Assets and Capital Works portfolios. Your new role Researching, analysing and compiling information on asset management and capital works Provide the Assets and Capital Works Unit efficient administration assistance, with the ultimate goal of achieving the unit’s organisational and strategic objectives Organising meetings, preparing agendas and minute taking, as directed by the manager of coordinators or their representatives. Preparation of correspondence, reports and other documents Uploading and maintaining documents in Content Manager, and/or other corporate management systems. Preparation and processing of public...

TDJ Australia Pty Ltd is a long established and rapidly growing company in Braeside, Victoria, one of Melbourne's inner South Eastern Suburbs, operating as a Designer and Importer / Wholesaler of a wide range of electronic goods & accessories (with a special focus on Automotive Connectivity and Integration) for distribution into the Australia & New Zealand market. We are now seeking a person to join our company on a Full-Time basis, 5 days per week (Mon - Fri) with flexibility as to hours being worked between 9.00 and 5.00 in a role encompassing numerous administrative functions supporting our Finance and Credit Control Departments as well as general office task responsibilities and front desk reception activity. Reporting to the General Manager, you will need to be a reliable person who enjoys communicating with people and capable of multi tasking in a busy office environment.  It is recommended that applicants have a motor vehicle to get to work and back. Your...

Budget Application Support Analyst Annual Salary Range: VPS5 $103,920–$125,735 per annum excluding superannuation Tenure: Ongoing Employment Type: Full Time Usual Work Location: Melbourne CBD About the Opportunity The role is a key support resource for Oracle Enterprise Performance Management (EPM) application. The role will support the users and business areas to resolve queries and incidents, support the continuous improvement / changes and enhancement of the application through better use of functionality, lead analysis and testing of changes initiated by business requirements or Oracle patching. The role will also support the various data sets in EPM to facilitate management reporting About You Our ideal candidate will be able to demonstrate the following key skills: Expertise in budget and planning applications such as Oracle Enterprise Planning Experience in Oracle Analytical tools such as Oracle Analytical Cloud Service (OACS). Having knowledge in...

At Visy, our people make us stand out from the crowd. We’re always seeking solutions, opportunities and possibilities. We look for people who see what’s ahead and run towards it. These people are helping us to achieve our vision to become the global leader in sustainable packaging solutions. Together, we can create a better world. The Opportunity:   The organisation is experiencing a time of significant growth and progressive transformation, which presents a great opportunity to make a real difference. As IT Support Engineer, you will act as Visy IT's Telecom and Collaboration specialist. You will be focused on the preservation, extension, and creation of business value by supporting Visy’s VoIP systems, Fixed Lines, Mobility and Collaboration technologies. Most notably you will be responsible for the first-line of support, business responsiveness, team competency and the timely restoration of Visy’s telephony & collaboration technologies. Based at our office in...

About the company Launch has been engaged by an organisation operating within the pharmaceutical space to help assist with their search for an experienced Systems Integration Analyst with exposure to SAP to join their Melbourne based team. About the role This is an exciting opportunity for an experienced Systems Integration Analyst to join a dynamic team to take ownership of their role, working on system integration and migration from legacy systems throughout the business providing solutions to optimise functionality liaising with internal and external stakeholders. Responsibilities In this role you will be responsible for the following: Optimising and integrating new SAP modules and broader IT systems with legacy infrastructure. Level 1-3 Support and Systems administration. Management of analytics dashboards with assitance of 3rd party providers. Manage and liaise with outsourced MSP across helpdesk. Manage Helpdesk support via Service Now. Manage IT...

The Company  The Glen Cameron Group is a multimillion dollar, privately owned, national logistics company offering over 100,000 square metres of warehousing space and in excess of 700 pieces of equipment for its customers nationwide.  Whether it’s local trucking, couriers, warehousing, interstate transport or third party logistics management, the Glen Cameron Group continues to expand upon its total logistics solution for businesses throughout Australia.  Due to substantial growth, we are currently looking for an IT Support Engineer to provide 1st/2nd level support, on a full-time basis.  About the role: Reporting to the IT Manager, the IT Support Engineer is responsible for providing 1st/2nd level support to numerous clients, both remotely and on-site, in a fast-paced environment. This will be a full-time permanent role.  Key responsibilities include:  Administration of AD, Citrix and VMware.  Administration and migration of Office 365  Support of Windows...

Our client Our client is looking for a bright, energetic, and positive individual to join their growing organisation. After recently hiring a new team manager and soon to be adding a few more additions to the team this client is growing it's function by double the size. The Role The role will see you provide Level 1 + 2 support nationally with clear concise communication and in a timely manner. You will educate users on the IT environment as well as Microsoft applications, support MS providers, SD WAN, Active directory, Remote Desktop connection and Terminal services. Your excellent communication skills will be utilised as you liaise with global IT partners, MSPs, and internal stakeholders with the support of your manager. Responsibilities Review of Company IT assets. Review of IT software arrangements. Onboarding & Off-boarding Employees. Provide project support for IT initiatives. Apply and enforce IT Policies and governance. Assist with Testing and...

Job no: 0056270 Location: Parkville Role type: Full-time/ Fixed-term until December 2024 Faculty: Faculty of Medicine, Dentistry and Health Sciences  Department/School: Centre of Digital Transformation of Health Salary: UOM 7 – Salary commensurate with experience plus 17% super Founded in 1853, the University of Melbourne is Australia’s #1 university and is consistently ranked amongst the leading universities in the world. We are proud of our people, our commitment to research and teaching excellence, and our global engagement. About the Centre of Digital Transformation of Health The Centre’s strategy is underpinned by connecting the strengths in health and medical research in the Faculty of Medicine, Dentistry and Health Sciences, to the strengths in informatics, computing and data science in the School of Computing and Information Systems and across the University to create a collaborative, inter-disciplinary ecosystem that supports translation to real-world...

Leading Community Services Organisation Salary packaging and competitive sector remuneration Full-time, Maximum term position (12 months) East Kew location Flexible and supportive work environment, Great team About the opportunity As a Support Coordinator at Uniting, you will assist participants to work towards the identified goals in their NDIS plan by navigating the NDIS service system, making informed decisions and obtaining the resources and support they need and want. Using a person-centred approach, you will plan, develop and coordinate services for NDIS clients by: Liaising with internal and external services to maximise participant outcomes. Planning, developing and building capacity in individuals to manage their own supports. Listening, understanding and mentoring participants of NDIS. Monitoring and reviewing service plans and goals in consultation with participants on an ongoing basis. Providing support and assistance as appropriate to relevant...

Make a real difference in people's lives Fixed-term Full-time Position (until 30 th June 2023) Additional Well-being leave on top of annual leave $74.910 base + super + $15.000 salary packaging Position based at MSIR Facility in Richmond Why join Launch Housing Our mission is to end homelessness. We aim to get people housed, keep them housed, and be an influential voice on ending homelessness. We are a secular, independent provider of choice for clients and the go-to organisation on homelessness for government, media, philanthropy, private donors and the community. Our people are the backbone of our organisation and supporting their wellbeing and professional development is critical to our ability to help our clients and the community. We value lived experience and diversity in our staff, and actively work to ensure everyone is able to make their career with Launch Housing fulfilling. There are many benefits of working at...

Leading Community Services Organisation Salary packaging and competitive sector remuneration Full-time, Maximum term position (12 months) East Kew location Flexible and supportive work environment, Great team About the opportunity As a Support Coordinator at Uniting, you will assist participants to work towards the identified goals in their NDIS plan by navigating the NDIS service system, making informed decisions and obtaining the resources and support they need and want. Using a person-centred approach, you will plan, develop and coordinate services for NDIS clients by: Liaising with internal and external services to maximise participant outcomes. Planning, developing and building capacity in individuals to manage their own supports. Listening, understanding and mentoring participants of NDIS. Monitoring and reviewing service plans and goals in consultation with participants on an ongoing basis. Providing support and assistance as appropriate to relevant...

Not-for-profit role where you can use your administrative skills to make a positive difference Hybrid role, working 2 – 3 days from our main office (located 300m from Southern Cross station) 6 days paid company leave between Christmas and New Year ------------------------------------------------------------------------------------------------------------------------------------ WHO WE ARE… Common Equity Housing Limited (CEHL) is Victoria’s largest Housing Association and a market leader in the provision and development of affordable housing. With more than 2,200 properties across Victoria, we partner with member co-operatives to deliver an effective and sustainable co-operative housing program. CEHL actively promotes the vital role co-operative models can play in not only changing people’s lives, but in being an ongoing solution to Victoria’s current housing affordability crisis. Currently located in Docklands we will be moving to our new premises in...

IT Support Technician Where you’ll work: Melbourne (hybrid work model – office-based and work from home available) Why Access4: Founded in 2016, Access4 began as the vision to bring telecommunications and collaboration software to the MSP market through an automated, singular platform to sell, provision and invoice customers. Today, our SASBOSS™ platform offers product development with high quality providers and end-to-end partner enablement for market success. Having achieved 100% year-on-year growth, we are the leading provider of enterprise communications, and we are continuing to evolve with technological advancements and growing business needs. Your new role: The IT Support Technician or as we say internally “UC Support Technician” is responsible for working with unified communications and voice technology; providing Access4’s Partner community with a superior customer service experience by effectively triaging, escalating and resolving...

Support Services Permanent Full Time ABOUT THE ROLE:  The Workforce Systems and Support Officer is responsible for working collaboratively with the Workforce Systems and Support team for the monitoring and support of the RosterOn system through the Mercy Health Aged Care and Health Services rostering framework. In addition, this position provides support to all facilities to develop best practice in rostering and workforce management activities. Summary of the role:  In this role, you will be joining a team that is highly driven, results focused and very welcoming. We pride ourselves on delivering the highest level of support in a timely and detailed manner, no matter how big or small the request. This work is extremely rewarding as you will often be responsible for resolving issues that contribute to the uninterrupted workflow of others. Every day presents different and rewarding challenges. Full Time Ongoing position Facilitate communication with key stakeholders...

Full time permanent position | Location: Brunswick We provide the latest in contactless self-sign in kiosks! We are growing – be the go-to in tech to build a great lasting future here!  Providing a seamless + great customer experience for our clients is our focus! Autonomous, proactive & organized! – Bring your IT/Tech knowledge & passion for ‘best practices’ & customer service with a hardworking and positive team that will really value you ! If you;  Are proactive and enjoy identifying and taking on new challenges. Enjoy solving technical problems through methodical investigation of systems to solve the real root cause of an issue & form the best solution. Respond positively, adapt quickly and cope well in a frequently changing work environment. Constantly learning about technology and understand how different services & systems integrate. Enjoy sharing knowledge with colleagues & team members to ensure up to date and current practices are...

Job Description Location: Melbourne | Western Metropolitan Job type: Full time / From 18/07/2022 Organisation: Schools (Government) Salary: Salary not specified Occupation: Executive Management Reference: 1283593 Selection Criteria SC1 Demonstrated capacity to lead an office team, including capacity for directing the work of others. SC2 Demonstrated knowledge and experience in respect to human resource and financial management records systems. SC3 Sound knowledge of financial management legal requirements and practices, including the capacity to produce reports and provide advice in respect to those reports. SC4 High level organizational skills, including the capacity to prioritise work flows. SC5 High level written and verbal communication skills. Role A Business Manager role will usually undertake tasks that impact on the whole school. The role seeks to gain cooperation of other staff members or...

Job Description Location: Melbourne | Southern Metropolitan Job type: Part time / From 06/09/2022 - 06/09/2023 Organisation: Schools (Government) Salary: Salary not specified Occupation: Other Reference: 1285150 Selection Criteria SC1 Capacity to undertake routine support tasks across a range of functions in one or more work areas within a school environment. SC2 Demonstrated capacity to communicate effectively with members of the school community including students and the capacity to provide support and/or attendant care to students where necessary. SC3 Demonstrated proficiency in the use of office systems, software or technical equipment as relevant to the...

Local Government / Administrator / North-east Melbourne / $35 - $40p/h / Part-time Your new company You will be working as an Business Support Administrator within a Local Government organisation. You will be responsible for providing administration support and undertaking research and data collation activities across the Assets and Capital Works portfolios. Your new role Researching, analysing and compiling information on asset management and capital works Provide the Assets and Capital Works Unit efficient administration assistance, with the ultimate goal of achieving the unit's organisational and strategic objectives Organising meetings, preparing agendas and minute taking, as directed by the manager of coordinators or their representatives. Preparation of correspondence, reports and other documents Uploading and maintaining documents in Content Manager, and/or other corporate management systems. Preparation and processing of public advertisements, purchase...