51 help desk it support jobs found in New York, NY

Production Support ( 2 positions are open) Location - New York, NY ( Hybrid 2-3 days onsite) W2 Contract Only Skill PYTHON, SQL JD - Write fast and performant database queries using a flavor of SQL. Troubleshooting and problem-solving using SQL and other programming languages(Good to have like python) Troubleshooting Informatica , Autosys or any other scheduling tools. Unix & shell Scripts with good Proficiency. Maintain and back up databases regularly. Perform SQL database sharding and indexing procedures as required to handle heavy traffic loads. Development, optimize, and implement stored procedures Use database analytical tools to analyze performance and generate reports. Good have better exposure on support Job Qualifications And Skill Sets Thanks Salman Shaikh 9083410918 salman.s@eateam.com

Overview: As the Tech Support Lead/Supervisor, you orchestrate a seamless flow of technical support within a dynamic environment. Your role involves guiding a tech support team through incident resolution, service requests, hardware management, and network maintenance. Serving as the knowledge hub, you solve issues, escalate complex issues, ensure adherence to policies, and optimize service levels. Collaborating closely with the Tech Support Manager, you foster efficiency and drive improvements. With your exceptional problem-solving skills and knack for leadership, you uphold our commitment to exceptional customer service. Day to day: Oversee the day-to-day operations of the support desk, including ticket management, prioritization, and resolution. Lead teams, assign tasks, provide guidance and training, conduct performance evaluations, and address any performance issues or concerns. Establish standardized procedures and workflows for handling support...

Company Overview: The Riverside Company is a global investment firm focused on being one of the leading private equity and flexible capital options for business owners and portfolio company employees at the smaller end of the middle market by seeking to fuel transformative growth and create lasting value. Since its founding in 1988, Riverside has made more than 1,000 investments. The firm's international private equity and flexible capital portfolios include more than 140 companies. For more information, visit www.riversidecompany.com. The Riverside Company is committed to providing equal opportunity for all qualified applicants and embraces the diversity of its people and encourages all underrepresented groups to apply. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Job Summary: We are seeking a highly skilled and motivated hands-on Manager, Technical Support to lead our...

About the Role: Grade Level (for internal use): 11 The Team : This leadership position entails overseeing a team of six Business Portfolio Managers who support more than 60 Commercial Managers, five senior directors, and nine team lead. The team collaborates closely with various supporting functions to assist Commercial Managers in contract creation, process workflow management, renewal handling, and ensuring the successful implementation of CSM agreements within our internal Salesforce systems. Furthermore, this role involves working with colleagues globally to share best practices. The Team Lead will play a pivotal role in managing and guiding a team of six Business Portfolio Managers, while also providing support to over 60 Commercial Managers across the organization. This position will involve collaborating with key stakeholders and departments to enhance efficiencies and streamline processes. The Team Lead will prioritize improving the customer experience by...

Associate, Claims Support Services Headquarters Office, 625 State Street, Schenectady, New York, United States of America • Rochester Office, 20 S. Clinton Ave, Rochester, New York, United States of America Req #2455 Friday, February 28, 2025 At MVP Health Care, we're on a mission to create a healthier future for everyone - which requires innovative thinking and continuous improvement. To achieve this, we're looking for an Associate, Claims Support Services to join #TeamMVP. If you have a passion for Data driven decision making, Being Curious, and Research and problem solving, this is the opportunity for you. What's in it for you: Growth opportunities to uplevel your career A people-centric culture embracing and celebrating diverse perspectives, backgrounds, and experiences within our team Competitive compensation and comprehensive benefits focused on well-being An opportunity to shape the future of health care by joining a team recognized as a Best...

Description Job Summary What is a Direct Support Professional? The Direct Support Professional (DSP) is responsible for implementing person-centered services for each individual. This includes ensuring implementation of the individuals services, goals, and outcomes in relation to program-based and community inclusion activities. In addition, the Direct Support Professional is solely responsible for the individual's overall physical and emotional well-being. We are looking to fill 1 PART-TIME SHIFT for our residential program located in the Woodhaven area of Queens, NY. Please take note that this is a permanent schedule and cannot be altered. If you are interested in learning more about the position, please click "APPLY" to submit your application! Job Responsibilities You would be responsible for: Under supervision, provide support and services which involve advocating for, encouraging, guiding, and teaching individuals in expressing personal choice, ensuring...

This is a role in the Technical Escalation and Operation Management (TEOM) team to support customer facing issues before reaching our Research & Development (R&D) team. This role includes and is responsible for solving customer facing issues, managing production incidents, problem management and working with Product Marketing to draft both internal and external facing communication. This is an individual contributor position where you will work as part of a team. Responsibilities: Respond to and resolve production incidents in a timely manner, leading cross-functional teams to diagnose and fix issues. Direct the incident ticket discussion and lead the post mortem meeting across engineering, product, and business teams. Monitor production activities/processes to ensure timely and effective reporting, tracking, follow-up and communication of problems to internal and external clients, technical resources, and executives. Identifying, coordinating, and implementing...

Job Title: Java Support Engineer Location: New York and Salt Lake city UT Skills - Java, Python and AWS are must haves. Good knowledge of support task, Java, J2EE, spring, python, Aws services. Good communication Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job Dice Id: 10294483 Position Id: 8568458

Job Title: 3x FO Support for Equity Principal Trading [Fidessa] Location: New York, NY (4 Days Onsite) Duration: 6+ Months REQUIREMENTS: Bachelor s degree in finance or related Technology major preferred Financial Services and / or application support experience preferred At least 5 years of Fidessa and Equity markets and /or Equity product knowledge preferred Ability to work in a fast paced, energetic, and entrepreneurial work environment Exhibits strong teamwork skills High degree of integrity and confidentiality Excellent oral and written communication skills Ability to effectively prioritize and handle multiple tasks under tight deadline Strong work ethic and demonstrated commitment to excellence High attention to detail and strong organizational skills Proactive; self- motivated and goal oriented ROLE & RESPONSIBILITIES: FRONT OFFICE SUPPORT The role is joining an active team in providing immediate hands-on support for Equity...

Our Mission As the world's number 1 job site*, our mission is to help people get jobs. We strive to cultivate an inclusive and accessible workplace where all people feel comfortable being themselves. We're looking to grow our teams with more people who share our enthusiasm for innovation and creating the best experience for job seekers. (*Comscore, Total Visits, March 2024) Day to Day At Indeed, we are dedicated to providing exceptional service to both employers and job seekers. As part of our Operations Team , you will play a pivotal role in partnering with Sales and Customer Success (CS) teams to ensure a seamless and efficient experience for all parties. As a Business Operations Support Specialist II at Indeed, you will serve as a key liaison between Client Success, Sales, and Engineering teams, investigating and resolving technical issues ranging from minor bugs to critical problems. Your role involves using backend tools, your product expertise, and critical...

Job Description Division/Unit: Information Technology Department Civil Service Title: Community Associate Position Title: IT Help Desk Specialist Salary Range: $51,712 - $68,927 Job Description: The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities Include But Are Not Limited To: Perform high-level triage of computer and applications related problems to assign to proper unit or specialist. Respond promptly and notify appropriate IT teams of system, application, or any other urgent issues. Act as resource to technicians and first line support telephone operators. Represent IT and be point person for any technical issues during off hours. Assist users with preliminary...

IT Systems Support Specialist Job Responsibilities: Provide top-tier customer service and technical support in person and through the Help Desk by responding to, following up on, and resolving user requests promptly. Maintain and manage network devices, hardware, computers, and the VOIP phone system, ensuring systems are updated and configured properly. Develop and refine IT processes and procedures to enhance the company's knowledge base and improve efficiency. Oversee IT aspects of employee onboarding, including system setups, access configurations, and application-based support. Support Mergers & Acquisitions (M&A) IT integrations, including email setups, phone systems, and equipment configurations. Remain adaptable and flexible to evolving IT projects, responsibilities, and business needs. Ensure compliance with quarterly KPIs, including: First response time to tickets: <90>Completion of tickets within SLA timeframe: 94%...

Job Description Division/Unit: Information Technology Department Civil Service Title: Community Associate Position Title: IT Help Desk Specialist Salary Range: $51,712 - $68,927 Job Description: The New York County District Attorney's Office (DANY) has an immediate opening for an IT Help Desk Specialists in its IT Department. In this position, the Specialists are responsible for providing prompt and efficient technical support with varying degrees of complexity for all levels of DANY staff. Responsibilities Include But Are Not Limited To: Perform high-level triage of computer and applications related problems to assign to proper unit or specialist. Respond promptly and notify appropriate IT teams of system, application, or any other urgent issues. Act as resource to technicians and first line support telephone operators. Represent IT and be point person for any technical issues during off hours. Assist users with preliminary...

Job Description: We are looking for a Network Security & IT Support Specialist to oversee network performance, security, and basic IT support at our onsite location. This role involves monitoring network activity, performing Meraki updates, troubleshooting connectivity issues, and addressing network vulnerabilities. Additionally, the specialist will assist with minor help desk tasks and workstation setups as needed. Key Responsibilities: Monitor network traffic for unusual spikes or drops. Perform Meraki updates and ensure network devices are running the latest firmware. Troubleshoot and resolve network-related issues to maintain smooth operations. Review security advisories and assess vulnerabilities in current firmware. Assist with minor help desk tasks , such as basic troubleshooting and user support. Help set up new workstations, including hardware and software configuration. Qualifications: Experience with Meraki networking equipment...

Permanently 100% Remote, Must be East Coast Job Title: Remote IT Support - $70-$90k (Internal, Security) Salary: $70-$90k Base + Benefits, 401k Requirements: SaaS, Support Internal Employees + Some Security Tools Like SOC, Vanta Based in beautiful Providence, RI, we offer an intuitive web-based CRM for financial advisors. Our CRM makes it incredibly easy for everyone from solo financial advisors to enterprise firms to manage their current book of business, and increase their sales. Our software integrates with leading FinTech brands. It enables them to manage their book of business, streamline their workflow, and grow their practice. We just closed our Series B for $30MM, have been in business since 2012, and have 52 employees. We are REMOTE first and our team is distributed throughout the country. Due to growth, we are actively hiring a Remote IT Support Specialist with the following experience: Support internal employees using JAMF, Avast (virus...

We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. About the SAP Internship Experience Program The SAP Internship Experience Program is SAP’s global, strategic, paid internship program that provides university students with opportunities to find purpose in their careers. Three reasons to intern at SAP Culture of collaboration: meet with mentors, make new friends across the globe and create a thriving personal network. Project-driven experience:...

  On-Board Services is hiring a Desktop Support Representative  HYBRID in New York , NY !   For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located.   About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.   Position Details: Position Type: Contract Job Location: New York, NY Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $21.36 - $22.15 (based on experience)   Overview/Summary:    IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. They sometimes specialize in different desktop...

Company Overview: The Riverside Company is a global investment firm focused on being one of the leading private equity and flexible capital options for business owners and portfolio company employees at the smaller end of the middle market by seeking to fuel transformative growth and create lasting value. Since its founding in 1988, Riverside has made more than 1,000 investments. The firm's international private equity and flexible capital portfolios include more than 140 companies. For more information, visit www.riversidecompany.com. The Riverside Company is committed to providing equal opportunity for all qualified applicants and embraces the diversity of its people and encourages all underrepresented groups to apply. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States. Job Summary: We are seeking a highly skilled and motivated hands-on Manager, Technical Support to lead our...

Title: Production Support Location: New York, NY Required Skills: SQL Writing fast and optimized database queries Python Good to have for troubleshooting Unix & Shell Scripting Strong proficiency required Informatica, Autosys, or other scheduling tools Troubleshooting experience preferred Job Responsibilities: Develop and optimize SQL queries, stored procedures, and indexing for performance Troubleshoot and resolve database issues using SQL and other programming languages Manage database backups and maintenance Handle SQL database sharding for high-traffic applications Utilize analytical tools for performance monitoring and reporting Support Informatica, Autosys, or similar scheduling tools Provide production support, debugging, and issue resolution Qualifications: Strong SQL expertise with performance tuning experience Proficiency in Unix and Shell Scripting Exposure to database administration, indexing, and sharding Experience in troubleshooting and debugging...

  On-Board Services is hiring a Desktop Support Representative  HYBRID in New York , NY !   For immediate consideration please send your resume to resumes@onboardusa.com Subject Line: Position Title and State you are Located.   About Us: On-Board Services, Incorporated is an on-site contract service provider for a local manufacturing entity providing full time positions to our employees. We offer benefits as well as 401k.   Position Details: Position Type: Contract Job Location: New York, NY Benefits: 401K, Dental insurance, Life Insurance, Medical Insurance, Vision Insurance Compensation: $21.36 - $22.15 (based on experience)   Overview/Summary:    IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. They sometimes specialize in different...

About the Role: Grade Level (for internal use): 11 The Team : This leadership position entails overseeing a team of six Business Portfolio Managers who support more than 60 Commercial Managers, five senior directors, and nine team lead. The team collaborates closely with various supporting functions to assist Commercial Managers in contract creation, process workflow management, renewal handling, and ensuring the successful implementation of CSM agreements within our internal Salesforce systems. Furthermore, this role involves working with colleagues globally to share best practices. The Team Lead will play a pivotal role in managing and guiding a team of six Business Portfolio Managers, while also providing support to over 60 Commercial Managers across the organization. This position will involve collaborating with key stakeholders and departments to enhance efficiencies and streamline processes. The Team Lead will prioritize improving the customer experience by...

Title: Homeowner Hub, Senior Program Associate - Help Desk DEPARTMENT: External Affairs - Homeowner Hub REPORTS TO: Help Desk Program Manager FLSA: EXEMPT SALARY RANGE: 57,000 - 68,000 About The Center For NYC Neighborhoods The Center for New York City Neighborhoods, Inc. (the “Center”) is a not-for-profit that promotes and protects affordable homeownership so middle- and working-class families can build strong, thriving communities. We meet the diverse needs of homeowners by offering free, high-quality housing counseling and services, coordinating a network of service providers across the city, and providing free or low-cost loans for homeownership. Through its work, the Center supports and expands homeownership across New York by developing programs that focus on underserved communities. We have successfully delivered over $500 million to homeowners in several state-wide interventions, in response to physical, financial, and health crises, working with both the city and...

About US: LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. As a digital transformation partner to more than 700+ clients, LTIMindtree brings extensive domain and technology expertise to help drive superior competitive differentiation, customer experiences, and business outcomes in a converging world. Powered by nearly 90,000 talented and entrepreneurial professionals across more than 30 countries, LTIMindtree a Larsen & Toubro Group company combines the industry-acclaimed strengths of erstwhile Larsen and Toubro Infotech and Mindtree in solving the most complex business challenges and delivering transformation at scale. For more information, please visit ;/p> Job Title: Java FS with React, SQL, Prod. Support. Exp. Location: Jersey City, NJ (100% onsite). Roles and Responsibilities:...