35 help-desk-it-support jobs found in San Antonio, TX

Job Title: Desktop Support Analyst Location: San Antonio, TX 2-3 Year contract Job Description: Accurately testing, identifying, repairing, resolving, and documenting end user technical issues regarding basic network/desktop/laptop/Thin Client support, Printers, PDAs(Tablets), Iphones, Mobile, and LAN cable drops, BYOD, I.P. Phones & Audio video conference devices. Hands & feet support for network and server equipment as well as any IT related projects. Break-fix, troubleshoot and resolve software issues; Reimaging computers/hard drives Backing up and restoring user data, settings and associated systems administration activities Assist Service Desk/Remote Desktop Support teams for hands and feet coordination efforts Assist on Incident and Problem management activities Be available for On-call support on need basis & as business demands Adhere to ticket response and resolution SLA’s as agreed upon with the customer Basic...

Job Title: IT Support Helpdesk Technician Clearance: US Citizen eligible to OBTAIN a Secret Clearance AttainX is looking for an experienced IT support technician to aid our government client in San Antonio, TX. The successful candidate will provide timely and proactive Tier 1/2 support resolving end-user hardware (desktops, laptops, mobile devices), network, e-mail, application, and general environment issues. This position also supports audio & video teleconferencing support and hardware. Job Description: Provide Tier 1 & 2 on-site and remote technical services and business IT support related to the computing and network needs of end users. Support Client Systems Technicians (CST) and Functional System Administrators (FSA). Support MacOS, Windows 10, as implemented in the Air Force approved Standard Desktop Configurations (SDC). Also, support Android and Apple mobile device operating systems. Support approved MS Office software (including...

Host Based Security System Support IV - SME, San Anotonio, TX ***Secret Clearance or Ability to Obtain and Maintain One*** Join the team who values your skills and expertise. Cherokee Nation Operational Solutions (CNOS) provides professional services and innovative products to federal and commercial clients. CNOS helps you make the most of your skills by taking a personalized approach to solving clients' toughest challenges. This approach gives customers the support they deserve and the quality they expect from a team that can handle every detail – a team of experts, like you. Cherokee Nation Operational Solutions is part of Cherokee Federal – a team of tribally owned federal contracting companies focused on building solutions, solving complex challenges, and serving the nation’s mission around the globe for more than 60 federal clients.  (DEFENSIVE CYBERSPACE OPERATIONS (DCO) - Cyber Security Service Provider (CSSP) HOST BASED SECURITY SYSTEM (HBSS)...

We are looking for L2 Technical Support for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. DSS/ Field Services Engineer Job Description Field Service Deskside engineers provide Level 2 support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling. Responsibilities Provide Level 3 technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets with accurate and timely records of work performed, and resolution detail Maintain and...

Job Description:* Within a third party call center representatives will be assisting Clients and Customers via telephone,e-mail, or chat with order inquiries requests problem resolution and comments/feedback regarding products/services within their finical campaign. Each Representative will be able to consult with clients and customers to identify additional needs related to the products or services. Recommends appropriate products services or solutions. Works on assigned client programs/campaign,and performs duties in a courteous efficient and professional manner. Meets Company and client goals for levels of performance Work with a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunications ESSENTIAL DUTIES AND RESPONSIBILITIES: Requesting reprints/credits. Ensuring security and privacy of customer’s information. Providing education...

Wondering what’s within Beckman Coulter? Take a closer look. Join a team where you can be heard, be supported, and always be yourself. At Beckman Coulter, a Danaher company, we’re building a culture that celebrates backgrounds, experiences, and perspectives of all our associates. At first glance, you’ll see we are dedicated to advancing and optimizing the laboratory to move science and health care forward for more than 80 years. Look again and you’ll see we are invested in you and you’ll have the opportunity to build a meaningful career, be creative, and try new things with the support you need to be successful. You’ll find the Danaher Business System, which makes everything possible. You’ll also see a company that investors trust—our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years. And no matter where you look at Beckman Coulter, at the heart of what we do, you’ll witness our shared purpose—helping...

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved. Secure our Nation, Ignite your Future The primary function will be to organize, install, and support government organization’s computer systems, including local area networks (LANs), wide area networks (WANs), network segments, intranets, and other data communication systems. This will also include helping architect, design and analyze network models. It will require participation in decisions about buying future hardware or software to upgrade organization’s infrastructure. This position might be called upon to provide technical support to computer users to help solve users’ problems. This position will support activities within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and...

3.9 Full-time 4 hours ago Full Job Description We are looking for L2 Technical Support for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. DSS/ Field Services Engineer Job Description Field Service Deskside engineers provide Level 2 support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling. RESPONSIBILITIES Provide Level 3 technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets with accurate and timely...

We are looking for Level 3 Technical Support for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. Roles And Responsibilities DSS/ Field Services Engineer Job Description Field Service Deskside engineers provide Level 3 support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling Responsibilities Provide Level 3 technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets with accurate and timely records of work performed, and...

Apex Systems , is one of the nation’s largest IT staffing and technology services firm, has an immediate opening for a Remote Desktop Support Technician in San Antonio, TX, supporting a top Government integrator client! If you believe you meet the qualifications below and would like to learn more, please contact: Erica Mokun, Government Services Recruiter , at 804-348-8708 or emokun@apexsystems.com Job Title: Desktop Support Technician Location: San Antonio, TX Rate: 26.04/hr (about 55k a year) Contract Length: Contract to hire Clearance Level: Candidates must be U.S. Citizens , and able to obtain and maintain a Pubic Trust security clearance as a condition of employment. Requirements: US Citizen CompTIA Security+ CE Certified, REQUIRED upon submittal. 2-3 years of IT experience Ability to support and work within a 24/7/365 environment. Familiar with Service Desk support methodology. The ability to pass a...

We are looking for Technical Support for an immediate need. This is a client-facing role & the candidate will have regular interactions with various client managers. Roles And Responsibilities DSS/ Field Services Engineer Job Description Field Service Deskside engineers provide Level 2 support for the desktop environment including responsibility for deployment of Desktop/Laptop and when applicable physical server/network equipment installation, configuration, application installation, troubleshooting, incident and request handling Responsibilities Provide Level 2 technical assistance and support, and resolve problems related to the use of computer hardware and software for end users. Analyze, resolve, respond to, and document end user inquiries Install desktop/Laptop software using approved tools Troubleshoot operating system Troubleshoot connection issues with LAN/WAN Update tickets with accurate and timely records of work performed, and resolution...

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY is the only professional services firm with a separate business unit (“FSO”) that is dedicated to the financial services marketplace. Our FSO teams have been at the forefront of every event that has reshaped and redefined the financial services industry.  If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team! The Advisory Testing team works with some of the world’s best-known large domestic and global financial institutions, broker-dealers, foreign banking organizations, asset management firms and insurance companies who look to us to...

Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved. Secure our Nation, Ignite your Future Become an integral part of a diverse team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement. Currently, ManTech is seeking a motivated, career and customer-oriented Senior Systems Administrator to join our team in the San Antonio, TX area. Responsibilities include, but are not limited to: Manage the functionality and efficiency of a network operations center supporting IT infrastructure at multiple locations. Develop, track, revise and monitor policies and standards for allocation related to the use of information...

3.2 Quick Apply Full-time 8 hours ago Full Job Description Solutions Through Innovative Technologies, Inc. (STI-TEC) specializes in the delivery of professional business and information management services. STI-TEC offers government and commercial clients a comprehensive portfolio of services that identify, manage, distribute and improve business processes related to entities’ most valued resource, information. As a fast-growing solutions provider, established in 2000, total customer satisfaction has remained the cornerstone of our business. Our business model focuses on integrity, loyalty, and trust. Essential Job Functions Open and close helpdesk tickets, manage/administer user accounts (create, modify, reset, unlock, delete), administer organizational and administrator accounts (create, disable, delete), and administer distribution list (create, delete). Configure network printers, add and delete computers to from the domain, issue...

Equivalent Experience Job Description: Within a third party call center representatives will be assisting Clients and Customers via telephone,e-mail, or chat with order inquiries requests problem resolution and comments/feedback regarding products/services within their finical campaign. Each Representative will be able to consult with clients and customers to identify additional needs related to the products or services. Recommends appropriate products services or solutions. Works on assigned client programs/campaign,and performs duties in a courteous efficient and professional manner. Meets Company and client goals for levels of performance Work with a leading provider of best-in-class integrated payment solutions and marketing services, serving multiple industries including financial services, retail, healthcare, insurance, and telecommunications ESSENTIAL DUTIES AND RESPONSIBILITIES: Requesting reprints/credits. Ensuring security and privacy of customer’s...

Tier 1-2 Operations Cell Service Desk Support Analyst Back to search results Where applicable, confirmation that you meet customer requirements for facility access which may include proof of vaccination and/or attestation and testing, unless an accommodation has been approved. Secure our Nation, Ignite your Future ManTech is seeking a Tier 1-2 Operations Cell Service Desk Support Analyst to operate monitoring tools and solutions to provide near real-time visibility of the health and performance of all WAN systems for an IC customer. Responsibilities include, but are not limited to: Remotely (from contractor site) monitor, administer, and troubleshoot network, encryption, VTC, and other devices Communicate changes in health and performance of systems across the WAN to the Contractor and Government Program Managers, POCs, and...

Client Care Specialist Toshiba America Business Solutions, a leader in digital technology, has an opportunity for an MPaaS Client Care Specialist, in the San Antonio, TX office. Toshiba is an industry leader in equipment, digital displays, document security, and software solutions that keep businesses running brilliantly and efficiently. Our people bring innovative, real-world solutions for our client's print management needs; we help cut costs, secure documents, and reduce the environmental footprint. We are a growing, dynamic organization that has a need for someone to contribute their professional best. Summary: Provide daily client care activities resulting in overall client satisfaction. Provide account support to the MPS Team in a combination of the following: a review of print assessment data to be used in the analysis and preparation of client assessments, presentations, business reviews, implementation support, and resolution of customer concerns....

4.0 Full-time 18 hours ago Full Job Description Duties Assists investigators in developing a variety of evidentiary materials surrounding charges. This includes interviewing charging parties/complainants and witnesses, requesting information, and compiling data obtained. Secures needed information, and documents information received. With the assistance of unit supervisors, incumbent defines the problem, and identifies relevant facts. Reviews information regarding timeliness, bases, and standing under the laws governing discrimination complaints, and reports findings to supervisor. Summarizes and compiles comparative employment data used to examine and evaluate respondent's workforce in order to determine whether discriminatory practices or patterns exists. Summarizes and compiles data in the most appropriate format such as graphs, tables, and charts. Searches library and other designated sources for information and data required by investigators. Types...

3.0 Quick Apply Full-time 9 hours ago Full Job Description BSEt, a subsidiary of Tanadgusix Corporation (TDX), an Alaska Native Corporation, is currently recruiting for the position of Electronics Technician, Maintenance, II. This position is located at San Antonio, TX and is a Full Time position. This position will report to the CRTC Site Manager. An outstanding opportunity with an established defense contractor that is looking for motivated and results oriented individuals to grow with the company! BSEt's Technical Services Division (TSD) is an innovative defense contractor that performs a variety of services for our military and private defense contractors. We currently provide technical expertise and training support to enhance Air Combat Training System (ACTS) services across the globe and perform Range Management responsibilities at multiple locations around the world. At TSD, we take pride in partnering with our customers, the...

HealthPlanOne's mission is to help people find the right health insurance at the right price, so they live healthier lives. We are committed to making the shopping process simpler. Our mission has never been more important than it is today. The Desktop Support Specialist will provide excellent end-user experience, which includes resolving potential or actual technical issues. The specialist is responsible for providing a variety of configuring, installing, and supporting end-user computing solutions (i.e. hardware, software, printers, computer carts, and phones.) Duties/Responsibilities: Provide assistance to internal computer users Answer questions and resolve computer problems in person, via the telephone, or by email Image workstations and deliver and provide set up for users Install, upgrade and troubleshoot servers, PC’s and software Provide excellent end user experience Resolve potential or actual technical issues...

Grow your career as a Helpdesk Support with an innovative global bank in San Antonio, TX. Long-term contract with excellent growth potential. Will be required to be onsite. Will be responsible for assisting in efforts to prevent, monitor and respond to information/data breaches and cyber-attacks. Will ensure the execution of Information Security directives and activities in alignment with the company’s data security policy. Responsibilities: Provide large ticketing support. Assist with providing core customer service support for targeted applications and system. Coordinate with own team to fulfill requests and work closely with other groups within the business and throughout the company. Utilize Microsoft applications for creating and maintaining basic files. Qualifications: Bachelor’s degree/University degree is required. 2+ years of helpdesk support experience. Basic knowledge of platforms for databases or enterprise systems....

3.5 9 hours ago Full Job Description Duties Serves as a Commissary Support Clerk in a commissary store at a Defense Commissary Agency (DeCA) facility. The primary purpose of this position is to perform a variety of store-level work associated with accounts and price maintenance. Position responsibilities include: Performs basic account maintenance procedures to ensure files, logs, and reports are complete. Ensures adequate stock and operating supplies are maintained. Operates computer systems to input or correct data, and produce documents, reports, shelf labels and signs. Verifies receipts against invoices. Requirements Conditions of Employment Must be a U.S. citizen or U.S. National. Must meet minimum age requirement. See the Additional Information section for more information. Male applicants born after December 31, 1959 must be registered with the Selective Service System by the announcement closing date or exempt from registration....

4.1 Quick Apply Full-time 6 hours ago Full Job Description Trideum Corporation has openings for Technical Support Specialists [Level I – Level IV]. These are full-time positions, located at the Joint Base San Antonio (JBSA), Texas. Duties: To provide technical customer service and perform quality assurance testing on systems and products. Requires continual interaction with clients, developers and end users and perform other duties as required. Required Qualifications: The ideal candidates will meet the following qualifications: Associates Degree and/or years’ experience based upon hiring level I - IV Level I: Has up to 3 years’ experience and/or a BA/BS degree or certification. This labor category is responsible for assisting more senior positions and/or performing functional duties under the oversight of more senior positions. Level II: Has 4 to 10 years’ experience and/or a BA/BS or MA/MS degree or certification. Typically...

Duties Develop analytic techniques to gain in-depth target information while conducting full-spectrum military Cryptologic Cyberspace operations. Conduct Cyber Warfare targeting to ensure friendly freedom of action in Cyberspace and deny the same to adversaries. Document and disseminate analytic findings in Cyber Warfare in support of Full-spectrum Operations. Conduct quality control to determine validity, relevance, and priority of Intelligence information gathered about networks. Advise senior leadership of intelligence gaps discovered through regular review of message traffic, intelligence information, and data analysis. Write and deliver technical and information briefings in support of mission priorities. Requirements Conditions of Employment Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation. Two year trial/probationary period may be...