850 help desk specialist jobs found

Help Desk Specialist Responsibilities: Configures, installs, and supports desktop computers, laptop computers, printers, monitors, and other general peripherals Provide technical support and troubleshooting for software applications loaded on desktop and laptop computers that communicate to/from application servers and third-party support software Relocates IT equipment including desktop computers, printers, monitors, and other general peripherals. Provide end-user software troubleshooting and support; daily maintenance and incident/problem resolution for escalation of desktop support related issues Configures IT devices for secure operation, including installation of security software, software updates, and other configurations as required Connects and configures IT devices to use computer networks Diagnoses hardware and software failures, communicates the remediation plans to users, and provide status updates Provides software support for user s...

A Public Sector client of ours is looking for a Help Desk Specialist (Windows) to work on their ongoing project in the Atlanta, GA office. Below are the additional details of this role: Required Skills: We need a minimum of 2+ years of hands-on experience in the following. Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions). Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation. Supporting office equipment such as printers and scanners, and documenting installed applications. This role can be W2 or 1099/C2C and is open for anyone with valid work authorization in the US. H1B transfer candidates are more than welcome to apply for this role. Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may...

Job Title: Help Desk Specialist Responsibilities Of The Help Desk Specialist McLane Advanced Technologies is seeking to hire a Help Desk Specialist to support a Department of Energy (DOE) contract in Albuquerque, NM. The Help Desk Specialist will:  Handle telephone and ticket requests with courtesy, accuracy, and respect while receiving and distributing information as necessary. Install, inspect, maintain, and troubleshoot computers, network printers, phones, and other technology devices and hardware. Perform on-site or remote analysis, diagnosis, and resolution of problems for end-users and recommends and implements corrective solutions as needed. Triage advanced tickets and reassign them to the correct person or team. Completes tickets in a timely, courteous manner. Required Qualifications:  Associates or Bachelors degree in Computer Science or related field. Strong working knowledge of computer systems, hardware, and software. Good...

Help Desk Specialist Location: Cincinnati, OH Schedule: Fully onsite Rate: $23.00 - $27.00/hr Top skills: Independent - have to be ok with remote support 2 years of desktop tech support experience Good problem solver Self-starter - but not afraid to ask questions Used to handling a lot of calls; this person will get about 5-10 tickets a day ranging in levels of difficulty Heavy demand IT ticketing - there's always work to do Mac & iOS presence ServiceNow experience Strong customer Service skills Trainable, professional and punctual mindset cultural fit Scenario: Regarding network connectivity with multiple computers, and for instance if 1 computer is running slower than the others, what would you look at first? Description: The On-site Technology Support (OSTS) Technician provides high-level technical support, guidance and advice to Company personnel in one or more of the following areas: networking, telecommunications, and/or high-level...

Help Desk Specialist Location: Chicago, IL Schedule: Fully onsite Rate: $25.00 - $30.00.hr Top skills: Independent - have to be ok with remote support 2 years of desktop tech support experience Good problem solver Self-starter - but not afraid to ask questions Used to handling a lot of calls; this person will get about 5-10 tickets a day ranging in levels of difficulty Heavy demand IT ticketing - there's always work to do Mac & iOS presence ServiceNow experience Strong customer Service skills Trainable, professional and punctual mindset cultural fit Scenario: Regarding network connectivity with multiple computers, and for instance if 1 computer is running slower than the others, what would you look at first? Description: The Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also specializes...

Help Desk Specialist Location: Minneapolis, MN Schedule: Fully onsite Rate: $25.00 - $29.00/hr Top skills: Independent - have to be ok with remote support 2 years of desktop tech support experience Good problem solver Self-starter - but not afraid to ask questions Used to handling a lot of calls; this person will get about 5-10 tickets a day ranging in levels of difficulty Heavy demand IT ticketing - there's always work to do Mac & iOS presence ServiceNow experience Strong customer Service skills Trainable, professional and punctual mindset cultural fit Scenario: Regarding network connectivity with multiple computers, and for instance if 1 computer is running slower than the others, what would you look at first? Description: The Technology Support Specialist I performs daily routine technical support. This professional consults with the supervisor for task prioritization and effectively applies technical knowledge. This individual also...

Help Desk Specialist, 3-6 Month Temporary Position, Phoenix, AZ We are currently looking for 2 Help Desk Specialist candidates for a 3-6 month temporary position. Candidates must have either an A+ Certification or 8+ years of Help Desk experience. These are 100% onsite in Phoenix, AZ. Help Desk Specialist Responsibilities: - Provide top-notch customer service and install software to ensure that internal customers can be offered user-friendly support. - Provide exceptional 1st line customer support for incidents and requests to get users operational as fast as possible and to prevent the same problems from re-occurring. - Make a continuous analysis and issue recommendations or propose improvements to increase the global performance of the system. - Produce, store and share technical documents according to knowledge management standards in use. - Draw up the documentation and assist with training with regard to the user guidelines for specific desktop...

Help Desk Specialist Remote - SATX Secret Clearance* Supports one or more software applications developed and operated by ASM Research. Participates as a member of a team that handles inquiries from users for multiple applications. Performs basic user-problem analyses for the help desk. Assesses the customers' issue, performs initial triage, documents the problem, creates an incident, and ensures the customer contract information is accurate and complete. Performs basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate response to customer requests and issues. Collects screenshots and other data for use in troubleshooting, then acts as a liaison between the client and program developers. Performs initial problem analysis of the more basic applications and modules, escalates to next-level support, and triages to technical staff when appropriate. Coordinates...

Job Title: Help Desk Technician Location: Springfield, MA Duration: 6+ Months Job Description: The IT Help Desk Specialist provides first point of contact for all technical support issues at an enterprise level. The Specialist guides, assists, coordinates and follows-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. They analyze simple to moderately complex inquiries and determine appropriate technical area or vendor to resolve problems. They consult with Technical Advisors and IT professionals when the appropriate course of action is unclear. When a major problem is suspected, they alert the client community and team members. The role requires sufficient knowledge of IT operations, responsibilities, workflow processes and procedures to resolve most inquiries. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other...

Help Desk Support Specialist (Windows) PAY on 1099 12+ months ONSITE: Atlanta, GA   security clearance Must Skills: Experience with Windows, Help desk, account management (including but not limited to account creation, password resets, setting permissions). Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation. Supporting office equipment such as printers and scanners, and documenting installed applications. share resume : sandhyarani.n@rsrit.com

Full job description Salary: $21 - 24 per year + none Reference: S_156355 As a Junior IT Specialist, you will collaborate with both government and contractor IT professionals to perform a variety of IT duties. Depending on the complexity of the task, you may work independently or under supervision, following detailed problem specifications. Your work will be reviewed by senior IT personnel or team leads to ensure accuracy and compliance with standards. You'll be responsible for applying professional-level techniques and procedures, demonstrating initiative and sound judgment in your assignments. Strong customer service skills, the ability to follow directions, and self-motivation are essential for success in this role, as is a desire to learn and grow in IT desktop support. Responsibilities: Install desktops, portable computers, peripherals, and software products in various environments (classified, unclassified, standalone). Detect, diagnose, and resolve...

Full job description Department: IT City/State: Tyler, TX Type: Full-Time Relocation: No Contact Name: Hannah Arnold Contact Email: harnold@emaengineer.com Experience: 1 year of Active Directory 1 year of verifiable customer service 1 year of verificable IT support Job Summary: Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solution. Proficient knowledge of Microsoft Office, understanding of Windows servers (DNS, DHCP, Active Directory, etc.), and wireless networking. Technical knowledge to...

Help Desk Support specialist with Linux, account management, VTC calls, RMF documentation, printers and scanners, and documenting installed applications - Only Locals Atlanta, GA - Onsite 12 Months Rate - $30/ C2C Primary Skills: Experience with Linux, Help desk, account management (including but not limited to account creation, password resets, setting permissions). Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation. Supporting office equipment such as printers and scanners, and documenting installed applications. Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity. Report this job Dice Id: 10366878...

Title : Help Desk Support Specialist (Linux) Location : Atlanta, GA Duration : 06 months Client : State of Georgia Job Description: Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related problems. Update desktop software/applications; maintain documentation on installed applications. Provide users with assistance in working in specific applications. Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email...

Looking for: Help Desk Support Specialist (Linux) (746585) Location: 430 10th Street Atlanta, GA 30318 (Onsite & Hybrid) Interview Mode: Either Webcam or In Person Candidate must have a Final Department of Defense (DoD) security clearance Short Description: Georgia Tech Research Institute (GTRI) seeks a Helpdesk Specialist to perform services to support GTRI s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Position Description: Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral...

Job Title: Help Desk Support Specialist (Windows) Location: Atlanta, GA Duration: 06 Months contract Client seeks a Helpdesk Specialist to perform services to support Client's High Assurance Computing (HAC). The specialist will support classified systems in Client (Client). Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related problems. Update desktop software/applications; maintain documentation on installed applications. Provide users with assistance in working in specific...

Job Title - Help Desk Support Specialist (Windows) Location -Atlanta, Georgia (Onsite) Duration -6 months Need Security Clearance Job Description: Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related problems. Update desktop software/applications ; maintain documentation on installed applications . Provide users with assistance in working in specific applications. Maintain/troubleshoot office related equipment and applications such as copiers, fax machines, printers,...

Job ID: BL-11370-1 Hybrid/Local Help Desk Support Specialist with Linux, account management, VTC calls, patching, troubleshooting, system hardening, printers/scanners support, RMF documentation experience Location: Columbia, SC Duration: 12 months Hrs/Wk:40.00 Remote Work Availability: 50% REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE): Excellent problem-solving, communication and interpersonal skills, along with patience, and a customer-friendly attitude. Ability to identify, interpret and translate business process training for appropriate audiences Extensive experience MS Office and SharePoint Strong analytical skills Strong ability to communicate (orally and written) with customers, project staff and stakeholders Experience working in a team-oriented, collaborative environment Must be able to multi-task and meet deadlines in a fast-paced environment PREFERRED SKILLS (RANK IN ORDER OF IMPORTANCE): 3+ years of experience working on child support related system...

NOTE: Can send your resume to recruiting@coventek.com Years of Experience2-5 years of job-related experience Hours /Days Monday – Friday / 8am-5pm (Full-time) Short Description: We are seeking a Helpdesk Specialist to perform services to support GTRI’s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Complete Description: Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related problems. Update...

Help Desk Support Specialist (Windows) Primary Location: Atlanta, Georgia V-Soft Consulting is currently hiring for a Help Desk Support Specialist (Windows) for our premier client in Atlanta, Georgia . Education and Experience 2-5 years of job-related experience Experience with Windows, Helpdesk, account management (including but not limited to account creation, password resets, setting permissions).: 2 Years. Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation.: 2 Years. Supporting office equipment such as printers and scanners and documenting installed applications.: 2 Years. WHAT YOULL DO: Job Responsibilities: Install, maintain and upgrade workstation and peripheral hardware and software. Respond to and resolve workstation, application and server related...

Role: Help Desk Support Specialist (Windows) Location: Atlanta, GA - Onsite Duration: 06 Months Interview: Phone/Skype/F2F   Help Desk Support Specialist (Windows) Work Arrangement: Onsite   Note: The candidate will directly support classified systems in DoD closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work. Required: The candidate must have a Final Department of Defense (DoD) security clearance. Do you accept this requirement?   Job Description: The Agency seeks a Helpdesk Specialist to perform services to support Agency s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new...

Role: Help Desk Support Specialist (Linux) Location: Atlanta, GA - Onsite Duration: 06 Months Interview: Phone/Skype/F2F Help Desk Support Specialist (Linux) Work Arrangement : Onsite Note: The candidate will directly support classified systems in DoD closed areas; as a result, will require a minimum of a Final DoD Secret clearance on the first day in order to perform this work. Question 1: The candidate must have a Final Department of Defense (DoD) security clearance. Do you accept this requirement? Job Description: The Agency seeks a Helpdesk Specialist to perform services to support Agency s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new...

GTRI Help Desk Support Specialist (Linux)//Day 1 On-site Atlanta, GA 30318 Duration: Long term Required: Skill Required / Desired Amount of Experience Experience with Linux, Help desk, account management (including but not limited to account creation, password resets, setting permissions). Required 2 Years Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation. Required 2 Years Supporting office equipment such as printers and scanners, and documenting installed applications. Required 2 Years Question 1 Absences greater than two weeks MUST be approved by CAI management in advance, and contact information must be provided to CAI so that the resource can be reached during his or her absence. The Client has the right to dismiss the resource if he or she does not return to work by the agreed upon date. Do you agree to this requirement?...

Role/Title: Help Desk Support Specialist (Linux) Onsite, Atlanta, Georgia Agency Interview Type: Either Web Cam or In Person The candidate must have a Department of Defense (DoD) security clearance. Do you accept this requirement? General Description Georgia Tech Research Institute (GTRI) seeks a Helpdesk Specialist to perform services to support GTRI s High Assurance Computing (HAC). The specialist will support classified systems in Dept. of Defense (DoD). Job Description Provide unit level support in the installation, operation and maintenance of computer systems. Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments. The affiliate will interact on a consistent basis with: users within assigned unit which can include management, faculty and staff personnel. Install, maintain and upgrade workstation and peripheral hardware and software....