2451 help desk technician jobs found

Full job description Job Description: IT Help Desk Technician Office of Information Technology The IT Help Desk Technician provides technical support for faculty, students and staff within the areas of the Help Desk and the Computing Accounts and Passwords. The IT Help Desk Technician is part of a team which provides technical advice, guidance and information training to the Brown University user community for both general and in-depth technical issues via phone, chat, email and in person on a variety of computer hardware, software, peripherals, mobile devices and other electronic equipment. A strong emphasis of this position is working with the Computing Accounts and Password group that includes managing the creation, modification and deletion of electronic services and administrative accounts. This position must also adhere to and enforce all electronic IT security protocols with all users within the Brown Community. The IT Help Desk Technician...

Full job description Overview ASE is looking for a Help Desk Technician to work in Honolulu, HI. The Help Desk Technician operates as a key Command and Control, Communications and Cyber (C4) technical focal point. This role involves providing Tier 1 troubleshooting support for HQ executive community members, including Flag/General Officers (FOGO), in offices, quarters, and during travel. The technician also supports distinguished visitors and command-level special events, and also manages communications for significant personnel within the area of responsibility. An active TS/SCI clearance is required. To join our team of outstanding professionals, apply today! Responsibilities Serves as the initial point of contact at the customer service desk, handling all ADP hardware, software, and networking issues Facilitates secure and non-secure communications, supervises the installation of information systems, and acts as a liaison with external organizations...

Job Description The nonpartisan Legislative Affairs Agency provides objective, accurate, and timely services and products to the Alaska Legislature and Alaskans to support and inform policy making, facilitate public access to the legislative process, and preserve the legislative institution.   Working in seamless partnership across sections, staff approach their tasks with professionalism, grace, and courtesy in supporting the challenging and vital work of the legislative branch. If you enjoy a multi-functional position, have exceptional oral communication and customer services skills, this may be the position for you! The Legislative Affairs Agency, Division of Technology & Information Section, is recruiting for a Help Desk Technician. The position is a full-time position starting soon and working through the legislative session. The Help Desk Technician is required to be politically...

Job description Job Title: Help Desk Technician Level I/II Reports to: President of Company Job type: Full time/40 hours with 25-hour introductory training period. Company Objectives & Requirements: Europa IT is an Information Technology support company serving a variety of businesses and some small public municipalities throughout Vermont, New Hampshire and Massachusetts. Europa IT was established in 2008, and is located in Brattleboro, Vermont. Our company has created long-standing relationships within the region, serving our customer base as an IT resource for infrastructure, automation, and security. The objective of Europa IT is to create a responsive technology support team for the business community that focuses on proactive maintenance and security as a service. Europa IT employees are integral in this mission. Every position with the company is important, and we are seeking a candidate with long-term goals in IT Europa IT is seeking a candidate who...

Full job description The nonpartisan Legislative Affairs Agency provides objective, accurate, and timely services and products to the Alaska Legislature and Alaskans to support and inform policy making, facilitate public access to the legislative process, and preserve the legislative institution. Working in seamless partnership across sections, staff approach their tasks with professionalism, grace, and courtesy in supporting the challenging and vital work of the legislative branch. If you enjoy a multi-functional position, have exceptional oral communication and customer services skills, this may be the position for you! The Legislative Affairs Agency, Division of Technology & Information Section, is recruiting for a Help Desk Technician. The position is a full-time position starting soon and working through the legislative session. The Help Desk Technician is required to be politically neutral. The Help Desk...

Hi, Greetings from Sonus Software Solutions Inc. My name is Ria and I am a recruiter with Sonus Software Solutions based in Orem, UT. I am working on the below urgent requirement for one of our high profile. Please send me your updated copy resume and hourly rate requirements asap. Position : Help Desk Technician Duration: Long term Location : Columbia, SC JOB DESCRIPTION: A Help Desk Technician will respond to texts, emails, and calls on technical issues. In addition, the technician will document and analyze technical issues and customer interactions, manage and update help desk tickets, and provide solutions and advice on technical issues. Additional job responsibilities will include creating manuals for technical training, using feedback from customers to improve problem-solving techniques and customer service, and providing hands-on support for issues at the agency. The help desk technician will also perform other duties as...

Full job description Job description Job Title: Help Desk Technician Level I/II Reports to: President of Company Job type: Full time/40 hours with 25-hour introductory training period. Company Objectives & Requirements: Europa IT is an Information Technology support company serving a variety of businesses and some small public municipalities throughout Vermont, New Hampshire and Massachusetts. Europa IT was established in 2008, and is located in Brattleboro, Vermont. Our company has created long-standing relationships within the region, serving our customer base as an IT resource for infrastructure, automation, and security. The objective of Europa IT is to create a responsive technology support team for the business community that focuses on proactive maintenance and security as a service. Europa IT employees are integral in this mission. Every position with the company is important, and we are seeking a candidate with long-term goals in IT Europa IT is...

IT Help Desk Technician (Secret Clearance Required) Back to search results Overview Work Where it Matters RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , RiverTech provides innovative solutions to complex...

Hiring Information Technology Help Desk Technician by Straight Talk Clinic Inc. We seek a dynamic and skilled IT Help Desk Technician to join our South Coast Metro corporate office of Straight Talk Clinic Inc. In this role, you will be part of a collaborative and supportive environment, working alongside experienced therapists and mental health professionals who value your contributions. The most qualified candidates would be those with compassion who share our Agency’s passion and mission to provide mental health services to families and individuals in need. About Straight Talk Clinic Inc. (STC): STC is a comprehensive mental health program with a rich history of providing high-quality counseling and mental health programs. Since its establishment in 1971, we have been unwavering in our dedication to helping Orange County residents of all ages improve their mental health and overall well-being. We seek a skilled and motivated IT Help Desk Technician to join our dynamic...

Secur-Serv, a division of Scantron Corporation, is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focusing on the financial, manufacturing, transportation, and healthcare industries. Secur-Serv is headquartered in Omaha, NE, and able to service our customers throughout the continental United States and Canada. Why Scantron? Join Scantron because we are committed to professional and personal growth, working with employees to develop a defined career path and helping them achieve their career goals with internal and external training and tuition reimbursement. We empower our employees to innovate and be a part of solutions that improve processes, systems, and transformation. We recognize and provide an environment where each and every employee can make an impact We have a generous benefits package for our full-time employees,...

Help Desk Technician – TS/SCI Required Back to search results Overview Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and...

Job description About Our Job Who We Are With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 13,000 team members who are at the heart of what makes Denver, Denver. We value diversity of ethnicity, race, socioeconomic status, sexual identity, gender, religion, language, ability, and experience and exemplify this through the makeup of our team at all levels. You'll be right at home here if you cultivate strong relationships and push yourself, your work, the people around you and Denver to the next level. The Technology Services Department (TS) of the City and County of Denver use state-of-the-art technologies and methodologies to deliver and improve the systems, applications, and operations to our customers....

Overview Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE employee , you will be surrounded by a...

Overview Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE employee , you will be surrounded by a...

Overview Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE employee , you will be surrounded by a...

Description CTG is seeking to fill a Help Desk Technician – Level II opening for our client in Anchorage, AK. Location: Anchorage, AK Duration: 3 months Skills and Qualifications: Technical Proficiency: Strong knowledge of Windows and/or Mac operating systems. Proficiency with Microsoft Office Suite and other commonly used software. Familiarity with networking concepts (TCP/IP, DNS, DHCP). Problem-Solving Skills: Ability to diagnose and resolve complex technical issues efficiently. Strong analytical skills to identify and address underlying problems. Communication Skills: Excellent verbal and written communication skills. Ability to explain technical concepts to non-technical users. Customer Service Orientation: Patience and professionalism when dealing with users. Strong focus on user satisfaction and support. Experience: Previous experience in a technical support or helpdesk role. Certifications such as CompTIA A+,...

Full job description Overview Work Where it Matters Akima Systems Engineering (ASE), an Akima company, is not just another federal systems support contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska. At ASE, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States. For our shareholders , ASE provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years. For our government customers , ASE delivers solutions in maritime IT, systems engineering, and integration across the Department of Defense and stands ready to help improve operational performance at a reasonable and sustainable cost. As an ASE...

Help Desk Technician II Location: Redstone Arsenal, AL 35898 Clearance Level: with an active Secret Clearance required. This position supports a government contract Job Summary: B Technology, LLC is looking for an enthusiastic, well-qualified individual to fill the Help Desk Technician II position and to join our team of qualified, diverse individuals. The Help Desk Technician role involves providing comprehensive help desk and asset management support. This includes managing ticket creation, escalation, and follow-up, identifying and troubleshooting issues, resolving user problems through technical troubleshooting, and ensuring all necessary data is captured in the ticketing system. Additionally, the position involves imaging and deploying virtual systems, providing initial support for incidents/problems or requests, offering technical assistance for queries related to computer systems, software, and hardware, and responding to inquiries via email, in person, or over the...

Job Title: Administrative Assistant Job Description Troubleshoots calls to support the efficiency of Computer/Network Support and Telecommunications Specialists. Generates help desk tickets and forwards service requests to the appropriate technician; monitors open tickets, provides update status to users, and generates data collection for performance monitoring. Answers and tracks incoming calls and e-mail requests for technology assistance, including assistance for college PC hardware and peripherals, new equipment/software installations or upgrades, videoconferencing equipment, and telephone and network connectivity. Hard Skills Voicemail box setup/configuration/deletion Documentation writing Data entry Customer service Troubleshooting Soft Skills Clear communication Attention to detail Adaptability Job Type This is a contract position with a duration of 6 Month(s) with the chance for permanent. Work Environment Professional...

Overview The Technical Support Specialist will perform desktop software and peripheral device support to ensure the smooth operation of unclassified systems. Responsibilities will include installing and configuring approved software, performing release management, and delivering local Touch Labor services for troubleshooting and updates. Additionally, you will contribute to the configuration and maintenance of end-user devices, including computers, laptops, copiers, printers, scanners, and MFDs. If you have a passion for resolving technical issues, excellent communication skills, and a customer-centric approach, we encourage you to apply. Responsibilities Job Responsibilities: Desktop Software Services: Installs and configures approved Common User desktop software on unclassified desktop systems. Performs release management for commercial and standard software on desktop systems. Provides local Touch Labor services for installation, troubleshooting, and...

IT Help Desk What you’ll do: Work a part of the Tier I Service Desk team responding and resolving internal user A/V and tech issues Perform troubleshooting of hardware and software including PCs, mobile phones, printers, and A/V equipment Requirements: 1-3 years minimum experience with IT support Experience troubleshooting hardware, software and application support Excellent customer service skills What’s Next: Please email your resume directly to mstramel@provenrecruiting.com if you are interested. What does this position pay? Compensation is determined by several factors which may include skillset, experience level, and geographic location. The expected range for this role is $18.00 to $27.00 per hour. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

Job Title: Help Desk Technician Location: Springfield, MA Duration: 6+ Months Job Description: The IT Help Desk Specialist provides first point of contact for all technical support issues at an enterprise level. The Specialist guides, assists, coordinates and follows-up on client questions, problems or malfunctions of all systems applications, hardware and software installed or maintained by IT. They analyze simple to moderately complex inquiries and determine appropriate technical area or vendor to resolve problems. They consult with Technical Advisors and IT professionals when the appropriate course of action is unclear. When a major problem is suspected, they alert the client community and team members. The role requires sufficient knowledge of IT operations, responsibilities, workflow processes and procedures to resolve most inquiries. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other...

Grade 10 VSC UP-PAT Bargaining Unit FLSA: Non-exempt The Vermont State College System (VSCS) supports the Community College of Vermont and Vermont State University in delivering high-quality higher education to students across the state. The VSCS focuses on providing affordable, high quality, student-centered, and accessible education through dynamic learning environments. As part of the VSCS, IT Shared Services supports all users with technology related needs. BASIC FUNCTION As a Senior Help Desk Technician, you will play a crucial role in ensuring the smooth functioning of the Vermont State College System’s IT systems and providing exceptional technical support to faculty, staff, and students. This position involves troubleshooting hardware and software issues, implementing system upgrades, and delivering excellent customer service. ESSENTIAL DUTIES & RESPONSIBILITIES Technical Support: Provide advanced technical support for desktops,...

Are you a multi-tasking problem solver who wants to do more with your information technology (IT) knowledge? The Pennsylvania Liquor Control Board (PLCB) has an exciting opportunity for a professional Information Technology Technician in the Services and Support Division. This position provides internal customer support as a part of the Pennsylvania Liquor Control Board (PLCB) Help Desk Team which services an organization that generates $2.5 billion dollars in wine and liquor sales via more than 600 Fine Wine & Good Spirits retail store locations, two warehouse distribution centers, regional offices, and home-based license investigators throughout the Commonwealth of Pennsylvania.  The PLCB Help Desk is the single point of contact for service and support dealing with hardware, software, and procedural Point of Sale (POS) issues as well as all IT-related issues. This position will be responsible for providing Call Center Support for established workflows and common...